Monster Pet Supplies Reviews

: 30

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60% Would buy here again

Most relevant positive review

  2024-06-01
Cat Food purchase
I have to say, I was really impressed with my recent order from Monster Pet Supplies. The website...Read on
Lauren Harris

Most relevant negative review

  2024-05-27
Cat treats and toys
I ordered some cat treats and toys from this place, but it looks like they've gone bust! So ...Read on
Leo Evans

Review with most votes

  2024-02-14
Cat litter order not received
I ordered some cat litter from this company again, but guess what? The package never showed up. W...Read on
Stevens

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    happy customer experience shopping from Merilyn

    I bought two dog pets Nazi and Lier. I love them so much. They have become more than pets to me and I always ensured they got the best feeding and care. However, on one of my dog walk-out days, I got talking with a friend who mentioned she gets all her pet feed and treats from Monster pet supplies. I decided to try them out. I placed an order for my pet food. It was delivered to me and exactly what I wanted and at an affordable price. I am satisfied with their products and will shop from them again whenever I need their product. I recommend Monster pet supplies to anyone looking to buy quality affordable pet food and they can also supply for more than a month.


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    Cat Food purchase

    I have to say, I was really impressed with my recent order from Monster Pet Supplies. The website was so easy to use and everything was well laid out, which made it simple for me to find what I was looking for. And to top it off, my delivery arrived a whole two days sooner than I thought it would, and it was packaged up really securely too – you could tell they had taken extra care with it. The prices were really good too, so I’ll definitely be coming back to shop with them again. I’d definitely recommend this company to other pet owners out there.


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    Reactivation of account and order delivery

    I had to stop using my account for about six months because of some personal stuff. When I tried to start using it again, I had a bit of trouble. But I decided to get in touch with customer services for help. I was really surprised that my account was back up and running within just 10 minutes of talking to someone. Also, I ordered something during the call, and I got my stuff really quickly, just three days later. I've been using this service for years, and I've always been happy with the customer support.


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    Quick delivery, well-packed product, competitively priced

    I was super impressed with my recent purchase from this online pet supplies store. The order arrived really quickly and the product was packed really well to make sure it didn't get damaged in transit. The prices were really competitive compared to other online stores which was a big plus for me. The website was really easy to use and navigate, which made the whole shopping experience really easy. I would definitely think about using this company again in the future.


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    Cat treats and toys

    I ordered some cat treats and toys from this place, but it looks like they've gone bust! So now I won't be getting my stuff, which means I have to get in touch with my card company to try and get a refund. It's really disappointing, I was so excited about spoiling my fluffy feline pal with some new toys and treats.


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    Motor for my aquarium

    I bought a motor for my aquarium, but it conked out after just 2 weeks! I tried to get in touch with customer service, but no one got back to me. So now my fish have been without filtration for a whole 2 weeks! I'm really not pleased about it!


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    Frontline 'Spot On'

    I was really impressed with my visit to this pet supplies shop. Firstly, the price for the Frontline 'Spot On' was really good and much better than other places I've seen. Secondly, the website was easy to use and looked great, which made it simple for me to find what I was looking for. And lastly, my order arrived right on time, so the delivery was super quick. Overall, I'm really happy with my purchase and the service I received from this shop.


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    Pet supplies

    I recently bought some pet supplies from your shop and I have to say, I was really impressed with the service I got. The order was dealt with quickly and it even arrived earlier than expected. However, when I got the package, I realised that something was missing. I got in touch with customer service straight away and they sorted it out quickly and effectively. I'm really grateful for the fantastic service I got from Monster Pet Supplies.


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    Dog treats and a new leash

    I bought some delicious treats for my dog and a cool new leash because we misplaced the old one during our walk. My dog really enjoyed the treats - they were a hit! The new leash is sturdy and colourful, just right for our outings. The only drawback was that the delivery came in a huge box that was way too big for my small order. It could have easily fit through my letterbox, so using such a massive box seemed a bit unnecessary.


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    Dog food

    I was really happy with my experience at this pet supply company. They had a great range of dog food and the prices were really good too. The delivery was super fast and I liked that they kept me updated throughout the process. Ordering online was easy and I felt like I knew what was happening right up until my order arrived. I was very pleased with my purchase overall and I'll definitely be shopping with them again.


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    Recent order delay and lack of communication

    I ordered something from this company not long ago and I had a big problem because it took ages for my stuff to arrive. I tried getting in touch with them loads of times by email and phone, but I didn't hear anything back about what was going on with my order. It was all a bit rubbish really, not hearing from them and having to wait so long for my things. I'm pretty gutted about the whole thing.


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    Genuine Barbour dog coat

    I just bought a real Barbour dog coat from Monster Pet Supplies and I have to say, I'm really happy with the service. Ordering was easy and quick, and the coat arrived quickly. It was well packed and just as described on their website. I was especially pleased with the price, as Monster Pet Supplies had the best deal for this product compared to other shops.


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    Pet supplies

    I recently bought some pet supplies from this store and I have to say, I was really impressed with the service I got. When I called up to place my order, the lady who helped me was very knowledgeable and friendly. She gave me all the info I needed and pointed me in the right direction for the best products for my pet. The ordering was quick and easy, which I was really grateful for.


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    Dog food purchase

    So, I ordered some dog food from them, but it never arrived! Can you believe it? And when I tried to find out what happened, the website was down, nobody answered my calls, and they didn't respond to my emails. It's as if they vanished into thin air or something! I really hope my dog doesn't go hungry because of this. I'm feeling so let down.


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    Green Pantry dry dog food re-order

    I've bought stuff from this pet supplies company before, but they didn't have my product in stock last time. When I got an email saying they had it back in stock, I thought I'd give them another go. Once again, they had the best price online for my Green Pantry dry dog food. Ordering was easy, and I had no trouble finding my way around their website.


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    Pet supplies

    I bought some pet supplies from this company and it has been a nightmare. I put in my order on the 10th of October and was promised delivery by the 18th. That date has come and gone with no sign of my order and no updates. I've sent a bunch of emails asking about my delivery but have had no reply. Their phone line is never working, and their website has been on "maintenance" for ages. It feels dodgy. Luckily I paid with PayPal, but I feel sorry for those who didn't. I'd steer clear of this company!


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    Unfulfilled order

    I recently bought something from this company and I was proper gutted when they didn't deliver it. I've tried contacting them loads of times to find out what happened, but they haven't got back to me at all. It's just not on for a company to take people's money and then not give them what they paid for.


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    Flea spray

    I got some flea spray from this one place, yeah? They said it would take a whole week to get to my house, which was really annoying. But you won't believe it - it showed up just 2 DAYS LATER! How mad is that? I was well surprised and happy, and my pet got rid of those pesky fleas much quicker than I thought. So yeah, I'm proper pleased with my experience at Monster Pet Supplies.


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    Recent unavailability of customer service

    I've been using this pet supply provider for a while now, and I've always been happy with the products and service. But recently I've had a bit of a problem - I can't get in touch with them at all. Their website's down, and when I try to call, there's no answer. It's really annoying because I need their stuff for my pet. I hope they sort it out soon so I can keep getting what I need.


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