Renogy Reviews

: 20
75% Would buy here again

Most relevant positive review

  2024-05-26
Solar Suitcase purchase
I had a few questions that were answered by the online chat, and then I got connected to a real p...Read on
lexi

Most relevant negative review

  2024-01-21
Solar panel purchase
I ordered a solar panel, but it took ages for them to deliver it. We had to give them a ring to f...Read on
scarlett

Reviews (20)

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    Solar charger upgrade

    I've been using the 100 Watt suitcase panel from this company for a while now, so I recently decided to upgrade to the 200 Watt solar charger to better suit my charging needs. I must say, I was really impressed by the quality of the products they offer, and the 200 Watt charger definitely lived up to my expectations. It's a bit bigger and heavier, but I really like how well-built and sturdy it is. It has been doing a great job meeting the power requirements of my 12-volt fridge, making it a fantastic addition to my charging setup. Ordering was a breeze, and I was really happy with the service I received. The price was reasonable for the quality of the product, and delivery was quick with the product arriving in perfect condition. All in all, I'm really pleased with my purchase and would definitely recommend this company to anyone looking for high-quality solar charging solutions.


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    Solar panel kit with charge controller

    I recently bought a solar panel kit with a charge controller from this company. The buying process was easy, and the parts came in separate packages from different places, but all delivery was free. However, I did have a problem with the MPPT charge controller. It seems like the controller can't handle the OCV of the four panels in colder temperatures. Once the temperature goes above 60F, everything works well with the panels connected in series. However, every morning I get overvolt errors and need to cover the panels briefly to reset the controller manually. It needs to go under 90V to reset. I'm thinking of wiring the panels in series-parallel to avoid this issue, but it looks like the controller should have been rated to match the real-world performance of the panels.


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    Solar panel purchase

    I bought a solar panel from your company recently and I have to say, I am really impressed with how good the quality is. This solar panel is just unbeatable when it comes to efficiency and durability, not to mention the great attention to detail in the design. The point system you offer is a really unique and helpful feature that makes you stand out from other companies in the industry. It lets customers like me earn points and use them for future purchases, which really adds value to the whole experience. I was also happy with the customer service I got while ordering - the staff were so friendly and helpful, which made the whole process easy and smooth.


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    Battery pack for off grid camping

    I recently bought a battery pack for my camping trips off-grid, and I have to say I am really impressed with it. I was looking for a reliable and tough battery pack that could power my communications and other gadgets while I am out in the wild. This battery pack went above and beyond my expectations and when used with a portable solar panel, it's a great combination. The BMS (Battery Management System) works perfectly in managing the levels whether it's charging from AC or solar power. The product is really well-built, and I couldn't be happier with my purchase. And to top it off, the price I paid was a bargain.


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    Solar Suitcase purchase

    I had a few questions that were answered by the online chat, and then I got connected to a real person. I ended up buying the Solar Suitcase and took it with me on my camping trip this weekend. It worked really well, and I'm really pleased with my purchase. I'd suggest using the chat feature to clear up any questions before you buy, just to make sure you've got everything you need.


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    Replacement solar panel

    I recently got a new solar panel to replace the old one that got damaged. This new panel is bigger than the old one, but it works so much better. Plus, all the parts fit together perfectly because they are the same. I'm really happy with it and would definitely buy it again!


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    Solar panels and charge controller

    I'm really happy with the stuff I got from the store, it all turned up on time and was a doddle to put together. But, I did hit a bit of a snag with the charge controller. The instructions weren't super clear about hooking up the "load", and didn't say what sort of load was best. I got a bit muddled about what I should and shouldn't plug in, which was a pain. Would be handy if they gave clearer info next time, so folks don't have the same hassle.


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    Solar panel kit with charge controller

    I recently bought a solar panel kit with a charge controller and I have to say, I'm really happy with how well it's doing its job. The package arrived on time and was well packed, so I was reassured that nothing would get damaged in transit. I've been using the solar system for three weeks now and everything has been running smoothly. I'm really impressed with how well the products are performing and how efficient they are.


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    Solar panel kit purchase

    I'm really happy with the solar panel kit I got from this company, it arrived pretty quickly. I haven't had the chance to finish my project and test everything properly yet, but I've heard good things from other people so I'm feeling hopeful about the quality. I'll definitely share a more detailed review once I've had a proper chance to check it all out.


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    400 watt kit purchase

    I got this solar gadget on sale and I have to say, the customer service and tech support were excellent! They were really patient with me even though I kept asking the same questions. They did make a few mistakes by sending the wrong wires a few times, but it's alright because I managed to make it work. The system seems to be working well and installing it was very easy.


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    Solar panel frame purchase

    I bought a solar panel frame from this company not long ago and was really impressed by how good quality and long-lasting it is. I made a small change to make it even better, and it worked like a charm. All in all, I'm happy with what I bought and would definitely suggest this product to anyone else.


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    Portable solar panel

    I have to say, I was a bit doubtful at first, but I thought I'd give it a try. I was really pleased with how quickly it was delivered and the regular updates on my order. The new portable solar panel is brilliant! It works perfectly in sunny conditions and it's so easy to take with me when I'm on the move. I'm really happy with my purchase!


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    Battery monitor for RV

    I bought a battery monitor for my RV not long ago and managed to get it set up over the weekend. It's really doing the job well, allowing me to keep an eye on my onboard batteries and make sure they never run too low on charge. I'm really pleased with how well the product works and its quality. Thanks for making such a handy item available.


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    100Ah AGM battery

    I bought a 100Ah AGM battery not long ago and I've been using it for about three months now. I can honestly say it's been living up to its reputation. What I really like about it is that I don't have to keep charging it all the time like my old batteries. It's made things a lot simpler and more convenient for me.


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    200ah bluetooth battery and charger

    I bought a 200ah bluetooth battery and charger from this company for nearly £1000. But when the charger turned up, it was badly packed in a damaged box with no manual or spare fuse. To top it off, when I tried to register the warranty online, it was already done. It was obvious the unit I got was faulty and probably sent to me as new after being returned by someone else. The charger would only work on and off and couldn't keep the battery charged. Despite a lot of hassle with customer service, I eventually got sent a replacement unit while I was away, even though I had asked for it not to be delivered then. The new charger was just dumped behind my bin and, while it worked well initially, it's now starting to have the same issues as the first one. It seems like there's a recurring manufacturing problem that hasn't been sorted out properly. Trying to talk to customer service was difficult without a phone number - I had to deal with a complicated email system. Their replies took ages, and they even asked for a video of the charger failing, which felt like a delay tactic. Although the battery has been fine until now, my online search shows that my warranty wasn't actually registered like I thought.


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    Open box item purchase

    I just wanted to share my experience with this thing I bought because it was meant to be a great deal as it was open box, but boy was I wrong! When it turned up, it was completely broken! Everyone I've spoken to has been really kind and trying to help me return it, but it's taking absolutely ages! I've had to constantly nag them to make any progress. And to top it off, the support account thing is so confusing and irritating, I have to enter an extra code every single time I want to log in, like seriously, why is that necessary?! Also, I can't even reply to the emails they send because they come from a no-reply address, so rude! They didn't even bother mentioning that I wouldn't receive a replacement item straight away, I had to ask and then wait. I informed them it was broken the day I received it back in April, and now it's June and I still haven't received a refund! Ugh, it's been a nightmare!


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    Solar panel purchase

    I ordered a solar panel, but it took ages for them to deliver it. We had to give them a ring to find out it was on back order for another couple of weeks. Pretty disappointing, to be honest!


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    Solar battery for van

    I bought a solar battery for my van from this company and I must say, I've been really let down by both the product and the customer service. I was all set for my first van trip when I realised the Renogy battery wasn't holding its charge properly, even though it was only six months old. It was so annoying because I had such high hopes for it due to the brand's good reputation.


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    Solar kit with broken panel

    Hey there, so I got this solar kit that had all the cool stuff like panels and wires and all that jazz. But when it arrived, one of the panels was actually broken. I tried reaching out to customer service, but they just keep asking me for the same info like my name and address over and over again. It's like they're not really doing anything to help, just dragging it out. I even waited on hold for more than an hour and ended up having to leave a voicemail. I've tried calling, chatting, emailing, and updating my case, but no one seems to be taking any action. I guess my only option now is asking my bank for assistance. It's really frustrating, to be honest.


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