Shoes121 - Overall Rating based on 21 reviews

95% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-09
White low heeled shoes for dau

I've been looking all over for the perfect white low heeled shoes for my daughter's wedding, but I couldn't find any in Birmingham. So then I thought I'd ord... Read onBy: Shannon

Most relevant negative review

  2024-05-17
Ecco shoes

I've just bought a pair of shoes from Shoes121 but I've been really let down by their communication. I placed my order but haven't got any confirmation emails or ... Read onBy: Rachel James

Review with most votes

  2022-04-03
Shoes

Although a family friend introduced the Sjoes121 to me, I have bought shoes and accessories for myself and my family and we all happened to like the shoes. It simply means the s... Read onBy: Alex

Reviews (21)

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    Ecco shoes

    I've just bought a pair of shoes from Shoes121 but I've been really let down by their communication. I placed my order but haven't got any confirmation emails or tracking details. Plus, they haven't replied to any of my emails, calls, or voicemails. It's really annoying and has made me feel really unhappy about the whole shopping experience.


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    White low heeled shoes for daughter's wedding

    I've been looking all over for the perfect white low heeled shoes for my daughter's wedding, but I couldn't find any in Birmingham. So then I thought I'd order from Shoes121. They arrived really quickly and when I tried them on, they were just what I was looking for. The shoes are great quality and fit perfectly. I'm delighted with them and would definitely use Shoes121 again.


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    Cat boots

    I bought a pair of cat boots from Shoes121 recently, but they turned out to be too big for me. So, I had to send them back and exchange them for a smaller size. I must say, I was really pleased with the great customer service I got during the whole thing. The moment I told them about the size problem, they sorted everything out quickly and sent me the replacement pair on the same day. The Shoes121 team were so nice and supportive, they made everything go smoothly and without any trouble. I would definitely suggest checking out this company for their efficient service and fantastic customer care.


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    Limited edition shoes purchase

    I found this company by chance when I was searching for a particular product. Even though I didn't know much about them, I made sure to do some research before making a purchase. I ended up buying a pair of limited edition shoes that were on sale at a great price. When the shoes arrived the next day, I was really happy to see that they were packaged nicely with a return bag included. I was really pleased with the shoes and the whole shopping experience. The communication was great, the delivery was quick, and the shoes were just what I wanted. I would definitely recommend this company to other people.


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    Quick delivery, free returns

    The delivery was really quick, and I didn't have to stress about the shoes not fitting because of the free returns policy. The whole thing was easy and convenient.


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    First purchase from Shoes121

    This was my first time buying from Shoes121 and I have to say I was really impressed with the whole experience. They kept me well informed about my order and let me know how it was going before they sent it out. Once my order was done, they sent me a confirmation straight away. The delivery was quick and the item was wrapped up nicely, so it got to me in perfect condition. I will definitely be going back to Shoes121 for my next purchases because I was really happy with the service.


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    Efficient, courteous, on-time delivery, easy return process

    I was really impressed by my experience with Shoes121. The customer service team were so helpful and polite when I placed my order. The products came on time and were well packaged to make sure they didn't get damaged in transit. The return process was super easy too, they even included a return bag to send them back in.


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    Shoes were too narrow

    So, I got these really cute shoes from Shoes121 but they were just way too narrow for my feet. I was really bummed out because I actually really liked them. But, I ended up returning them and got a refund pretty quickly. The prices were quite good and the delivery was really fast. All in all, I would definitely recommend Shoes121.


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    Clark's shoes on sale after Christmas

    I came across this shop when I was looking for a pair of Clarks shoes at a bargain after Christmas. Everything went smoothly, and I was really pleased to see that they had included a returns bag just in case. The customer service was excellent, and I liked how easy it was to get in touch with them. Thanks for such a professional experience!


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    Two pairs of shoes bought, only one arrived initially

    I bought two pairs of shoes from this shop not long ago and was a bit miffed when only one pair turned up at first. However, I dropped a quick email to their customer service lot, and they sent out a replacement pair in a jiffy, which arrived the very next day. I must say, I was quite chuffed with how well they sorted it out, and I'm well happy with both the shoes and the whole experience.


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    Pair of trainers

    I recently bought a pair of trainers from this website and I have to say I am really happy with my purchase. The trainers were well-priced and the delivery was quick. I was pleasantly surprised to find a returns bag included in the package, just in case I needed it. I had a question about my order, so I emailed customer service. They replied quickly and sorted out my problem without any hassle. All in all, I would definitely recommend this website to anyone in search of good quality shoes at a decent price.


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    Quick and efficient delivery with return bag included

    I was really pleased with how quickly and efficiently Shoes121 delivered my order. It was such a nice surprise to find a return bag and printed delivery address inside the shoe box – little touches like that really make a difference. I've never come across that level of detail from any other shop before, it really makes Shoes121 stand out. At first, I wasn't sure about ordering from a shop with that name, but a quick look online reassured me. Their service is top-notch, and I'll definitely be ordering from them again in the future. I highly recommend Shoes121 to anyone else looking for quality service.


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    Running shoes for men

    I recently bought some men's running shoes from this shop and it was a great experience. The website was really easy to use, and they had loads of different options to choose from, so it didn't take me long to find the right pair. Checking out was quick and secure, and I got a confirmation email straight after I placed my order.


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    Ecco Rose Soft 7 Runner Shoes

    I had a bit of a mixed experience with my recent purchase from Shoes121. I was pleasantly surprised by how quickly the delivery arrived, which was a nice bonus. But my excitement quickly turned to disappointment when I realised they sent me the wrong size. Luckily, I got in touch with their customer service team straight away and a guy named Kamil helped me out. Despite the initial error, Kamil handled it really well and sorted out a replacement pair of shoes for me, which was great. Although it was frustrating at first, I was really pleased with how the customer service team dealt with the problem. In the end, I'm happy with my shoes and how everything turned out with this shopping experience.


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    Discounted boots

    I've been coming back to this shop for a while now, and I gotta say, once again, I'm really pleased with the customer service. They're super efficient at handling orders - I got a heads up about their New Year Sale through an email, which was pretty cool. So, I decided to make the most of it and snagged myself a pair of boots at a discounted price. They showed up at my door all shiny and new yesterday. The quality of the boots totally blew me away, they were even better than I expected, and they fit like a dream. What's great about this shop is that they chuck in a return bag with every order, making it super easy to send stuff back if it's not quite right. Overall, I'm proper chuffed with my purchase and the whole shopping experience at Shoes121.


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    Specific shoes

    I'd been looking all over the place for a particular pair of shoes, but I just couldn't find them anywhere, not even in the big brand stores. So, I gave online shopping a go, but still no luck. That's when I thought I'd check out this place called Shoes121, and boy, am I glad I did! I finally found the exact shoes I'd been searching for. I ordered them late on a Wednesday evening and they were delivered to me by Saturday lunchtime. The delivery was super quick and efficient, I was really impressed. I'm over the moon with my purchase and I'll definitely be shopping here again.


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    Bargain Ecco golf shoes

    I don't usually write reviews, but I just had to tell you about my great experience with 121Shoes. I have to admit, I was a bit unsure at first because the prices seemed too good to be true. However, after reading lots of positive reviews, I decided to give it a go and bought two pairs of Ecco golf shoes. To my amazement, they turned up just two days later and were the real deal - authentic products in the correct colours and sizes. I'm really pleased with my buy and I would definitely recommend 121Shoes to anyone in search of fantastic deals on top-quality footwear.


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    Shoes

    I bought a pair of shoes from your store recently and I have to say, I was really impressed with how smooth the whole buying process was. Ordering was fast and simple, and the delivery arrived surprisingly quickly. What's more, I received regular updates on the whereabouts of my delivery, which I found really helpful. All in all, it was a brilliant experience and I will definitely be coming back as a customer in the future.


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    Pair of boots in sale

    I recently bought a pair of boots on sale from this shop and I have to say I was really impressed with the whole experience. The price was amazing, especially since it was during their Boxing Day sales. What really convinced me to buy was the fact that they offered free returns, which was important to me because I hadn't tried this brand before and wasn't sure about sizing. Before I made my purchase, I had a few questions which were quickly answered by their customer service team, both before and after I made my purchase. When my boots arrived, I was happy to see that they were not only stylish but also really comfortable straight out of the box. I will definitely be buying from this shop again in the future.


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    Shoes

    I bought a pair of shoes from this company recently and I have to say, I was really impressed with how quickly they arrived and how well they kept me informed throughout the process. The customer service was brilliant too. I'd definitely suggest this company to anyone in need of some good quality shoes.