Silver Mushroom - Overall Rating based on 20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Christmas order
The service from Silver Mushroom was absolutely top-notch. Even with all the craziness of holiday shopping, my order came super quickly and in mint condition. The packaging was spot on, making sure everything was safe and sound on its journey. I couldn't be more chuffed with how it all went down.
home goods, electrical socket
I was really surprised when I came across this website by chance and discovered a fantastic range of home goods. There were so many different items to choose from, some of which were really unique and stood out to me. Even though I was just looking for a standard electrical socket for my kitchen island, I was happy to see that the price on this website was the best compared to other options I had found online. The easy navigation of the site made it a breeze for me to locate what I was after, and I liked how quick and hassle-free the shopping experience was. I will definitely be coming back to Silver Mushroom to purchase more items in the future.
Good website, variety of price ranges, prompt delivery.
As a customer at Silver Mushroom, I was really impressed with their website - it looked great and was so easy to use! They had such a wide variety of products available, catering to all different price ranges, which made it super simple for me to find items within my budget. I even came across some fantastic sale items that were a really nice surprise.
Bed and bedside table purchase
I recently bought a bed and bedside table from this company. The customer service team was really attentive and kept me in the loop the whole time. I got emails and phone calls regularly with updates, which made me feel really good about my purchase. The staff were super friendly and helpful, and it felt like a personal experience. Now my bedroom looks fantastic with the new furniture. I would definitely tell others to check out this company.
4 2-cup teapots
This was my first time ordering from this company, and I must say, I was pleasantly surprised. The four 2-cup teapots that I ordered were quickly sent out and arrived earlier than expected. I was particularly impressed by the careful packaging - each teapot and lid were individually wrapped in bubble wrap and cushioned with brown paper inside the cardboard box. It's obvious that they took great care to make sure my order arrived without any damage. I will definitely be coming back to order from this company again.
Broken shelf upon arrival
I bought a shelf from this company not long ago, but when it came, it was broken. I got in touch with Customer Services just before Christmas and they said they would send a replacement. However, it's now the 10th of January and I still haven't heard anything about a new shelf. I'm really disappointed with the way they have handled this situation.
Mixing bowls as a gift
I bought some mixing bowls online from this store as a Christmas gift for a friend. When my friend opened them up, we found a problem with the glaze on one of the bowls. I contacted customer service through their website, and they were quick to respond. They told me a new bowl would be sent out soon, which was great. I'm happy with how they dealt with the issue and sorted it out fast.
Overcharged for delivery
I mistakenly ended up paying more than expected for next day delivery when I made an online purchase recently. I was under the impression that it was free, but I got charged £9.99 for it. I used Apple Pay for the transaction and I suspect that they added the extra charge without me noticing. It's frustrating, to be honest. A friend of mine suggested that I should try checking out again, and that's when I discovered that Apple Pay automatically selects next day delivery. It's quite ridiculous how companies sometimes try to take advantage of customers instead of addressing the issue. So, my advice to anyone shopping there would be to avoid using Apple Pay!
High quality products
I recently bought some really great stuff from this online company and I have to say, it was a fantastic experience. Nowadays, it's hard to find a company that not only sells top-notch products but also treats their customers really well. What makes this company different is that they have actual people helping with any questions, not robots. When I made a mistake with my order, they sorted it out quickly and even waived the charge I was expecting. It was just perfect.
Kilner jars
I got some Kilner jars from here because they were cheaper than other places. I was a bit concerned about ordering glass items online, but luckily they arrived in perfect condition! The delivery guy brought them in a big cardboard box packed with thick brown paper, which was great.
Incorrect Delivery Address
I realised I gave the wrong delivery address for my order after getting the dispatch notice. I contacted customer service straight away and was helped by a great lady called Patrycja. She was so helpful and noted down the new address, telling me she'd try to change it. We had a few emails back and forth, but then she actually called me to say the address had been changed successfully. I was really impressed by how professional she was and how she handled everything so well. It was nice to see such efficient and excellent customer service in action.
Waiting for item
I've bought stuff from this company before and I've always been happy with the quality of their products. But this time around, I've been let down. I ordered something and I've been waiting for it to turn up. I've tried contacting customer service to ask about my order, but I haven't heard anything back. It's really annoying not knowing where my purchase is, especially after all the good experiences I've had with them in the past.
Mug, platter, glasses purchase
I've really got hooked on this company after buying loads of great mugs, platters, and glasses. Their products are so quirky and unique, much better than anything I used to get when I shopped at the big retail stores. The customer service is top-notch, with real, friendly folks who genuinely care about helping out. I've made it a priority to support small, local businesses like this one now, and I'm excited for their upcoming sale. Bring on the Christmas shopping! Cheers!
Smeg toaster purchase
I'd never ordered from here before so I was a bit nervous about the process, but I took the plunge and ordered a Smeg toaster. I was pleasantly surprised when it arrived in less than a week with free shipping. It was well packaged and in perfect condition when it got to me. The whole shopping experience was impressive, and I found the best price for the toaster here. I'd definitely think about ordering from here again in the future.
Wicker coffee table
I bought a lovely wicker coffee table from this company to finish off my room makeover. I was really happy with the reasonable price and the fact that they deliver to Northern Ireland. After Christmas, I made use of their free delivery offer and was delighted to see the coffee table arrived on time and just as it looked in the pictures. All in all, I'm really pleased with the service from this company and would definitely suggest them to anyone else.
Kitchenware
I recently bought some kitchenware from an online shop and I must say, I had a really good experience with their service. Ordering was a breeze, and I found exactly what I needed with no trouble at all. The delivery was fast and the items were well protected in the packaging. Sadly, one item did arrive broken, but the customer service team sorted it out quickly and sent me a replacement without any hassle. I was impressed with how efficiently and friendly they dealt with the problem. All in all, I had a great time shopping with this store online and would definitely suggest it to others.
Sabatier Knife Block purchase
I recently bought a knife block from Silver Mushroom and I have to say, I'm pretty happy with it overall. The knives are really good quality and the price was fair compared to other places. However, I was a bit let down by the delivery process. It took longer than I thought for my order to come and I didn't hear anything from the company about the delay. I had to get in touch with them to ask what was going on, only to find out it was on Back Order. It would have been nice to have been kept in the loop better.
Kitchen knife set
I recently bought a kitchen knife set from Silver Mushroom and it arrived quickly and in perfect condition. The set is really high quality, just like they said on their website. I'm really pleased with my purchase and would definitely suggest this product to others.
Delicate home decor
I always come back to this place for lovely home decor items, and I have to say they never let me down. The products always match their descriptions, and they have a wonderful range of beautiful things. I especially enjoy their amazing sales - if you're willing to wait, you can grab some fantastic bargains. I've purchased delicate items several times, and thankfully, nothing has ever arrived damaged. The delivery info is spot on too, so you're always aware of when your package will arrive.
Large cabinet
My experience with this company was absolutely terrible. They used a courier service that rearranged/cancelled my delivery not once, but twice. When the cabinet was eventually delivered, I didn't get the 30-minute heads up as promised, and it was just left on my neighbour's doorstep, which was a real pain and could have caused damage. When I got in touch with Customer Service about the problem, they weren't very helpful and just told me to sort out another delivery with the unhelpful courier company. And to make matters worse, the item turned up damaged, which just added to my frustration with the whole situation.
Review with most votes
Large cabinet
My experience with this company was absolutely terrible. They used a courier service that rearranged/cancelled my delivery not once, but twice. When the cabinet was eventually d... Read onBy: C. Roberts