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I think when Smart Shave mentioned "better shave experience", they were never joked with it. The company meant business with its word. This experience can only be gotten when using their tools. This I was missing out until I had to buy some of their tools and use them. That revealed that shaving can be done with ease and even with some level of comfort, convenience and excitement. Truth is, shaving tools at Smart Shave are good to use and give no discomfort whatsoever. Since discovery, I have decided to settle with them and it's never a bad decision. The idea of shipping orders free to the customers is another thing I like about the company.