Sproutl Reviews

: 20
90% Would buy here again

Most relevant positive review

  2024-06-02
First order experience
This was the first time I ordered from this company, and honestly, I was pleasantly surprised. Th... Read on
Adams

Most relevant negative review

  2024-01-01
Online purchase disappointment
I bought something online a while ago, on the 23rd of March to be exact. Got an email saying my o... Read on
Hunter

Review with most votes

  2023-12-20
£10 discount offer
Recently, I bought something from an online shop that advertised a £10 discount for new sign-ups.... Read on
Molly Khan

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    Broken pot replacement

    I recently bought a pot from Sproutl, but unfortunately it arrived in two pieces because it wasn't packaged properly, and got damaged during delivery. However, when I got in touch with Sproutl via email, I was really pleased with how quickly Ellie responded and sorted everything out. She was so helpful and sorry about the problem, and arranged for a new pot to be sent to me. The replacement planter arrived in just a few days, in perfect condition and packed securely in a smaller box. Ellie's fantastic customer service and how well she dealt with the situation has definitely made me think highly of Sproutl, and I wouldn't think twice about ordering from them again in the future.


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    Large outdoor plant pot and plant pot feet

    I recently bought a large outdoor plant pot and plant pot feet from an online store for the first time. I had been looking all over the place for what I needed, but finally found exactly what I wanted on this website. The process of ordering was really easy, and they kept me updated on when my delivery would arrive. When the items came, I was really impressed with how well they were packed, and I was happy to see that there was no plastic in the packaging. I also ordered some plant pot feet from another supplier, and they arrived the next day in good condition as well. Overall, my experience with this online shop was great, and I would definitely shop with them again in the future.


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    Fast and efficient plant delivery

    I recently bought some plants from this company for delivery, and I have to say, I'm really impressed with the service I received. Ordering was a breeze and my order arrived the very next day. The packaging was really secure and the plants themselves were even better than I expected. I was especially happy with the Roses I got - they were top-notch quality and cheaper than other places I looked at. The customer service was also excellent, they kept me in the loop and answered all my questions. In short, I would definitely recommend this company if you want fast, efficient plant delivery with top-quality products.


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    Dwarf palm purchase

    I bought a lovely dwarf palm from this company and I've been really pleased with how it's all gone. The plant arrived in great condition and it's doing really well in my home. Although I did have a problem with a big plant pot I bought because it got damaged on the way here. I got in touch with their customer services team, especially Anna, who was really helpful and quick in sorting everything out. She was really good at her job and made sure I was happy. In general, I would definitely suggest this company because they have a great range of products and really good customer service.


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    First order experience

    This was the first time I ordered from this company, and honestly, I was pleasantly surprised. The products were top-notch, and I especially liked how my plant pots were packaged so securely for delivery. Ellie from customer services was so helpful in answering all my questions, which really made everything run even more smoothly. I'll definitely be ordering from them again and would absolutely recommend this company to others.


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    Pot and plant

    I recently bought a pot and plant from a garden shop, and they were exactly as described. I'm really pleased with them. The delivery was quick, and the packaging was excellent. I'll definitely be shopping with them again. I highly recommend them!


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    Pretty pots

    I've been purchasing some lovely pots from this store and I really adore them. They have such a wide variety to choose from, it's difficult to decide on just one! One time I received a pot that looked a bit different to the picture, but they sorted it out quickly and refunded me with no hassle. The only downside is that the shipping charges can be quite high, so I try to get everything from one place to save on delivery costs. But I suppose it's fair enough since pots are heavy, and they need to charge more for delivery.


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    2 Teak chairs with footrests

    I just bought 2 teak chairs with footrests from Sproutl and I have to say, I'm really impressed. The service was excellent, my order arrived just 3 days after I placed it. The packaging was great and putting the chairs together was really easy. This is now the third time I've ordered from Sproutl, I've previously got a fire pit and some garden pots too, and I know I'll be back for more in the future. Sproutl is definitely my new favourite place for all things garden-related. Keep up the good work, Sproutl!


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    Beautiful rose for family party

    Oh my goodness, I was absolutely thrilled to receive this beautiful rose bush for my family's Golden Wedding celebration. It looks incredibly healthy and vibrant in the damp soil, and it was packaged up really nicely to ensure there were no leaks and it was securely boxed up to avoid any potential damage. I'm so excited to get it planted in the ground and watch it blossom. The delivery was impressively fast, arriving just a few days after I placed my order. A huge thank you for the fantastic service!


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    First-time plant purchase

    My experience with Sprout was really lovely. I thought the plants were beautiful and the packaging was excellent. The delivery cost was a bit pricey, but the quality of the plants totally made it worth it. It was so much better than my past experiences with other big companies, where I got damaged or low-quality plants. Sprout really came through with top-notch quality and service.


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    Mother's Day gifts

    I got given two plants for Mother's Day and I was really pleased with how it all went. They were ordered on a Monday and arrived without any delay by Wednesday afternoon. They looked great and were in really good condition when they got here. The packaging was really good, so they didn't get damaged on the way.


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    Pot Purchase

    The pot I bought was really nice, but when it arrived, it was completely smashed. I was really upset about it, but the people at the shop were really kind. They spoke to me nicely and resolved the issue very quickly. They even sent me a new pot immediately! They managed to cheer me up and make me forget all about the broken one in no time.


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    Purchased plants for garden makeover

    I've just redone my garden and after looking at all the options, I managed to find the perfect plants to give it the right look. Ordering them was really easy and I was pleasantly surprised at how fast they were delivered. The plants were top quality and were packed well to make sure they didn't get damaged on the way.


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    Pot feet purchase

    My experience ordering from this fancy plant website was really straightforward. I bought some pot feet that look really sturdy and well-made. A lady named Ellie called me to confirm my order, she was friendly and efficient. The delivery was fast and the package was well protected. I'm excited to order more items from this website in the future!


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    Houseplant delivery

    I recently bought a cute little plant from a website and it arrived at my house in just 2 days! The packaging was really secure and there was no mess at all. It was great that the box was also recyclable. The website was really user-friendly and I found the houseplants section straight away. I'll definitely be keeping an eye out for more cute plants to purchase in the future!


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    Pot purchase

    Even though the pot came broken, the customer service was absolutely brilliant. The way they communicated and sorted out the problem with hardly any effort on my end was really impressive. It almost felt like I was chatting with a friend instead of a computer.


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    Rare plant purchase

    I was so disappointed by two other suppliers, but I eventually managed to get the carpenteria californica from Sproutl. It came in perfect condition, all thanks to the lovely packaging. I planted it in my garden the very same day. Really impressed with the service!


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    Awesome experience

    I really enjoyed shopping at that place! The staff were all so friendly and helpful. They sorted out a little issue with my order in no time at all. I'll definitely be going back there!


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    Online purchase disappointment

    I bought something online a while ago, on the 23rd of March to be exact. Got an email saying my order was being sorted out and should arrive in 2-4 days. But then I didn't hear anything else, so I hit up Sproutl's customer service today. Turns out, they told me the thing I ordered was out of stock. I reckon they should've told me that earlier, would've saved me the hassle of checking in myself.


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