mSpy Reviews

: 24

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67% Would buy here again

Most relevant positive review

  2024-05-17
Quick and efficient purchase p
I was really pleased with how smooth the whole buying experience was. The website was dead easy t...Read on
Jack White

Most relevant negative review

  2024-05-16
Spy software purchase
At first, I struggled to figure out that my phone had to be rooted for certain features. When I f...Read on
Matthews

Review with most votes

  2024-03-09
Tracking app issues
I had a go at using their tracking app, but it just wouldn't work properly. I couldn't ...Read on
Clarke

Reviews (24)

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    Easy to use app, great customer support

    I had a bit of trouble with the app recently because I wasn't sure how to use it properly and had some issues with updating. Luckily, the customer support team was really helpful, especially this guy named Kit Nord. He gave me some clear and easy-to-follow advice and solutions. Kit Nord was really polite, friendly, and had a positive attitude the whole time we chatted. Even though I'm not that great with technical stuff, Kit Nord made it easy for me to know what I needed to do. I liked that he gave me two different solutions to my problem so I could pick the one that worked best for me.


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    Easy-to-use monitoring software

    I found the monitoring software I bought really easy to set up on my device. It gave me all the info I needed to keep an eye on what my kids are up to online. The customer service team, especially Anna Newman, were super helpful. They answered all my questions and made sure I knew how to get the most out of the software. I definitely suggest this monitoring software to anyone who wants to keep an eye on their loved ones' online activities.


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    Quick and efficient purchase process

    I was really pleased with how smooth the whole buying experience was. The website was dead easy to use, so I could easily find what I was looking for. Ordering was a breeze, I got everything sorted in no time at all without any bother. The customer service folks were really helpful and knew their stuff, they gave me all the info I needed to make a good choice. All in all, I was well impressed with the service from mSpy.


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    Quick installation with a few disconnects

    I've just had the service set up and I'm generally happy with how quickly and efficiently it all went. Page Lank did a really quick job with the installation and got everything sorted out nicely. Although there were a few hiccups during the setup, we managed to sort them out pretty swiftly. After everything was finished, I logged into my account and could see my device without any problems.


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    Invisible phone access disappointing

    I was really let down by the app because it didn't do what I thought - like keeping me invisible when I was checking my husband's phone. Plus, I wasn't sure if the info it gave me was even right, so I started looking for something else. That's when I found _realchecker on Instagram. Their services were just what I needed - they could give me live updates on where my husband was, his call history, even his social media chats. And their platform was safe and easy to use, so I didn't have any problems using it.


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    Life-changing

    Just like the previous reviewer, I learned a lot and it really made a difference for me. My agent was great, the service was top-notch from beginning to end and everything went smoothly.


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    Quick and helpful customer support

    I just want to say a big thank you to Thomas York, the customer support guy, for being so quick and helpful in sorting out my problem. He was really professional and got things done without any hassle. I was really impressed with how well he knew his stuff and how he managed to give me the info I needed. I really appreciate his help and wanted to give him a shout out for his top-notch service.


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    WhatsApp, calls, GPS tracking purchase

    I bought a tracking service for WhatsApp, calls, and GPS, but it kept glitching and giving me wrong info. It was really annoying not being able to trust the data. Luckily, I discovered a better service on Instagram called _realchecker. This one gave me reliable information and let me track what I needed. I'd suggest this service to anyone who needs accurate tracking data.


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    Quick resolution of support request

    I had a problem with something technical, so I got in touch with customer support for help. Ewan Turner helped me out and fixed the issue in just 3 minutes after I asked. I was really impressed by how quickly and professionally he dealt with it. The support I got was excellent and I'm thankful for Ewan Turner's help.


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    Tracking app issues

    I had a go at using their tracking app, but it just wouldn't work properly. I couldn't see any texts or GPS from my husband's phone. So, I went on Instagram and stumbled upon someone who was able to help me out. Now, I can see his calls, voice messages, and iMessages. I'm really pleased with the service.


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    Spy software purchase

    At first, I struggled to figure out that my phone had to be rooted for certain features. When I finally got it installed, I realised that only a few of them were actually working properly. Then, a few weeks later, when I logged in to check, I saw that the keylogger, Messenger, and Snapchat were working for a short time before suddenly stopping.

    When I contacted customer service for more information, they told me that I needed to upgrade to their premium package. This wasn't even clearly stated on the website and I was surprised that I had to pay extra to regain access to those features. The keylogger still didn't work properly, which made me wonder if it was worth paying for additional services that should have been included in my current premium subscription. I tried to reset the app multiple times, but there was no improvement, so the application was basically useless.

    It seems like their marketing strategies work well, but the product itself is lacking in functionality.


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    Quick and helpful service from Rodney Haynes

    I just wanted to say a big thank you to Rodney Haynes for his excellent service. I had some questions and worries, and he helped me out straight away. His knowledge and quick work really stood out, and I'm really grateful for his help.


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    Helpful customer service, quick responses

    I was really pleased with the customer service I got from the representative. They were so helpful and really paid attention to my needs. They answered all my questions quickly and thoroughly, which made everything much easier for me. I'm truly grateful for all the help from the team.


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    Overcharged for unwanted features

    I clicked on a few extra things and ended up being charged without knowing! The whole installation process was a nightmare and not what I had in mind. I tried to cancel immediately but they refused to give me a refund, such a rip-off!


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    Monitoring software subscription

    I've had a really bad time with this monitoring software subscription. I paid for it, but still can't get into my account. I've sent lots of emails asking for a refund, but no one has got back to me. And when they finally do, all I get are excuses about technical issues and needing more time. It feels like a scam - I just want my money back.


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    Unauthorized charge, lack of refund

    I recently bought something from this company and I have to say, I was really let down by the service I got. After I made my order, I saw that they had taken more money from my account without asking me first. When I got in touch with customer service to ask for my money back, they were no help at all and wouldn't give me a refund. I feel so annoyed and like I've been tricked by them. I would suggest to anyone else thinking of buying from this company to steer clear and find somewhere else to shop.


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    Spy software purchase

    Well, I decided to get this spy software to keep tabs on what my mates are getting up to. Ordering it was a breeze, and I splashed out on the priciest package thinking I'd be able to snoop on everyone. But, when I inquired about being able to monitor texts and iMessages when not on WiFi, the customer service rep didn't give me a proper answer and just ended the chat. Turns out, you can only see messages when you're in the same place and connected to the same WiFi. What's the use in that? Now I can't spy on anyone when I'm not nearby. The price was alright, but I wish I'd known that before splurging on the expensive package. At least the delivery was swift.


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    Quick Buy

    I was a bit unsure about trying out this service because of some bad reviews, but I thought I'd give it a go anyway. Turns out, it wasn't a great idea. The customer service was really unprofessional and took ages to get back to me. Plus, I just couldn't get the product to work right. In the end, I found a better option on Instagram with a different provider. They sorted everything out for me, including stuff like WhatsApp and other messaging apps. You should definitely get in touch with them instead, they're much better.


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    Spy software

    I thought the customer service was really helpful and they answered all my questions. There was a guy called "Lank" who was especially great at giving me the info I needed. The help I got was amazing and I'm thankful for it.


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