The Gift Experience Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-05-28
Personalized birthday chart
I reckon the personalised birthday chart I got for my mate's birthday will go down a treat. ...Read on
eden

Most relevant negative review

  2024-03-23
Personalised cushion purchase
I was really disappointed with the personalised cushion I bought for my sister's Golden Wedd...Read on
B. Matthews

Review with most votes

  2019-04-09
THIS PLACE IS NO JOKE
i know the hassle i had to take when it comes to choosing the gifs and its so irritating to waste...Read on
Jolly Hollween

Reviews (20)

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    Gift items

    My recent time on the website was pretty good, I've been there before and always been happy with the service. But, I came across a bit of a frustrating problem with the "Sign up for the Newsletter" bit. It kept making me type in my details over and over again, even after I got a confirmation email. It just kept taking me back to the 'Please complete your details' page, so I ended up giving up and just carried on with my purchase without signing up for the newsletter. Despite this little problem, I'm still hopeful that the service will be up to scratch like before.


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    Decorative personalised cake knife

    I bought a fancy personalised cake knife online and made sure to pick next day delivery. But, when I got my email confirmation, it said I chose regular delivery by mistake. It was annoying, so I decided to get in touch with customer service. Surprisingly, I was put through to a guy called Tom in under a minute. Tom sorted out the problem by upgrading my delivery to next day shipping in no time at all. I was really impressed with how quickly he dealt with everything and got it all fixed up. I've never had such great customer service before. Big thanks to Tom for his amazing help!


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    Quick and efficient gift delivery

    I wanted to share my recent experience with a last-minute gift purchase, as I was really impressed with the service I got. Even though the website said it would take 5 days for delivery, I decided to message customer service on Facebook. The person who helped me was really helpful and nice, making sure my gift was sent out that same day. It actually arrived at my house the next day! The packaging was lovely and the gift was just as described. I would definitely recommend this service to anyone looking for quick and trustworthy gift delivery.


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    Anniversary gift purchase

    I bought an anniversary present from this shop recently and, all in all, it was a good experience. Ordering was easy and clear, like you'd expect when shopping online. But it did surprise me a bit when I had to confirm the purchase with my bank app. I get that it's for extra security, but I wasn't prepared for that. I do wonder what would have happened if I didn't have a bank app to confirm the purchase. Anyway, despite that little issue, I still gave it a top 5-star rating for how smoothly the ordering process went.


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    Personalized birthday chart

    I reckon the personalised birthday chart I got for my mate's birthday will go down a treat. One thing though, it might be a good idea to have a wee box on the order form where we can write a little message. That way, it'll be clear who the gift is from - I had a bit of bother with that. Other than that, the product is top-notch and the delivery was quick and easy.


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    Graduation gift purchase

    I found this website while looking for graduation gifts and decided to buy something. The site was really easy to use and the product descriptions and prices were clear. The checkout process was quick and simple to do. I have also signed up to receive notifications from this company and if the gifts turn out to be good quality, I'll definitely be telling my friends about this site.


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    Teddy bear order from abroad

    I bought some teddy bears from this place when I was on holiday and it was really straightforward. The staff were great at communicating with me, keeping me informed throughout the process. The best part was that my friend who lives nearby was able to collect the teddies for me and send them over to America! I'm excited to receive them and see if they are as good as the service, which I believe they will be. So, I highly recommend them and I will definitely be purchasing more items from there in the future.


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    Birthday gift for cousin

    I just wanted to say a huge thank you to the team at this place. I've noticed there are a few negative reviews going around, but I can only share my own experience. Sapphire and Sam truly went above and beyond to assist me with a problem I had with my order. They were so professional and kind, just like all my previous interactions with this company. Plus, to make things even better, my gift arrived right on time for my cousin's birthday. I couldn't be more pleased with the service I got.


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    Personalised gifts purchase

    I bought some personalised gifts recently and I have to say, I was really happy with the whole thing. The website had loads of choices for customising, so it was easy for me to find just the right gifts for my family and friends. The option for gift wrapping was fantastic too, it saved me the bother of doing it all myself. Shopping from home was brilliant, I didn't have to deal with busy shops and long queues which was a big bonus. In general, the whole experience was smooth and easy.


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    Personalised photo anniversary card

    Ordering was really easy, even for me who's not great with technology. The website was simple to use and it was straightforward to place my order. The delivery came quicker than I expected, and I was really impressed with the lovely photo anniversary card. I was so happy with everything that I've already ordered something else from their gift selection. I would definitely recommend them.


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    Awesome birthday gift for my sister

    This website is absolutely fantastic. Whenever I need to find a gift, they always have everything to make it really special for someone. I always tell everyone about it. I just ordered a gift for my sister's birthday, and I'm sure she's going to absolutely adore it.


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    Personalised cushion purchase

    I was really disappointed with the personalised cushion I bought for my sister's Golden Wedding anniversary. The "golden" print on it just looked like a dull custard yellow, nothing like I expected. The stitching was done so badly with loose threads everywhere. Plus, the cushion was really thin so it just flattened out when you leaned on it. The cover felt cheap, like a low-quality pillowcase. I've bought better ones from a pound store for much less than the £24 I spent on this one. It felt like I was being robbed, not getting a good deal. I wish I could give it zero stars, it really wasn't worth it.


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    Order placed on mobile

    I was on my phone, trying to order something, when I accidentally closed the screen. But you'll never believe what happened! This really great company actually emailed me to assist in completing my order! It was so useful and I managed to get exactly what I wanted in the end.


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    Personalised gift

    I usually steer clear of buying stuff online because it can be a bit of a faff with all the hoops you have to jump through, like setting up an account just for a one-off buy. But, I must say, I was pleasantly surprised by how easy this website was to use. It was simple to find my way around, and I managed to pick out the ideal personalised gift for my mate without any bother.


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    21st birthday gift

    I was really happy with the service I got from this company. The team did a great job and even went the extra mile to make my son's 21st birthday gift extra special. I accidentally ordered two of the same thing, but they sorted it out and gave me a refund without any fuss. The delivery was fast, and I'll definitely be using them again for other special occasions.


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    Short Break voucher purchase

    I bought a Short Break voucher as a gift but was a bit miffed that I couldn't personalise it. I sent them an email straight away for some help but got no reply. I sent another email later that week and still heard nothing back. I even tried using the contact form on their website, but I kept getting stuck on the authentication code. It was so annoying to deal with bad communication and technical problems like that.


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    Wanted to order a personalised paperweight

    I tried to order a personalised paperweight, but it wouldn't let me add it to my basket because I forgot to fill in some required fields. I gave it a few tries, but it just wouldn't go through. I can't comment on the quality of the item because I never managed to purchase it. Oh well, no worries, I ended up using Born Gifted instead and it was all good.


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    Personalized gift for a friend

    I've just bought a special gift for a close mate and I'm keeping my fingers crossed that it turns up in one piece and just like how it was described. I don't reckon it's dodgy, but I'll only know for sure once I've got it in my mitts. I've rated it 4 stars at the moment, but if it lives up to my hopes, then it'll definitely get 5 stars from me.


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    Personalised wine glasses

    I recently ordered some personalised wine glasses for my family member's 25th wedding anniversary. Sadly, when they arrived, they didn't have the engraving on them that I asked for. I was really disappointed because I was excited to give them as a special gift. I quickly sent an email to the company to tell them how unhappy I was and to ask why this had happened. Unfortunately, I haven't heard back from them yet. I'm really let down by the lack of care and customer service from this company. I won't be using them again in the future.


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