Post Office Broadband Reviews UK 2023

Introducing Post Office Broadband: A Trusted Provider of Communication Services

Post Office Broadband, a prominent player in the communication services industry, has garnered a reputation for reliability and exceptional customer support. Established in 1986, it has been offering a wide range of services to meet the evolving needs of its customers. With a commitment to quality and innovation, Post Office Broadband has become a trusted name in the market.

As an established provider of communication services, Post Office Broadband understands the importance of customer feedback. Reviews, opinions, and experiences shared by customers play a vital role in shaping the company's offerings and services. By listening to its customers, Post Office Broadband keeps evolving to meet their ever-changing needs, ensuring the highest level of satisfaction.

What is Post Office Broadband?

Post Office Broadband began as a subsidiary of the esteemed Post Office Ltd., leveraging the brand's strong reputation for reliability and trustworthiness. Over the years, it has grown into a comprehensive communication services provider, catering to the needs of individuals and businesses alike.

Post Office Broadband prides itself on catering to a diverse customer base, offering internet connectivity solutions that match varying requirements. With a comprehensive suite of broadband plans, customers can choose from a range of options that include standard broadband, fibre broadband, and even enterprise-grade connectivity solutions.

One of the unique selling points of Post Office Broadband is its commitment to exceptional customer service. The company understands that a reliable and responsive support system is crucial to delivering a seamless experience. With a dedicated team of support agents, customers can rely on prompt assistance and resolution of any issues.

Furthermore, Post Office Broadband values its customers' privacy and security. By implementing robust encryption protocols and investing in top-notch security measures, the company ensures that customers' data remains safe and protected.

Products and Services of Post Office Broadband: A Comprehensive Suite of Connectivity Solutions

Post Office Broadband offers a wide range of connectivity solutions that are tailored to meet the varied needs of its customers. Whether it's for residential use or for businesses, the company has a solution that fits every requirement.

For home users, Post Office Broadband provides standard broadband with speeds that range from 11 Mbps to 17 Mbps. This option is ideal for light internet browsing, email, and social media use. Additionally, the company also offers fibre broadband that boasts speeds up to 38 Mbps or even higher, allowing for faster downloads, streaming, and online gaming.

For businesses, Post Office Broadband offers enterprise-grade connectivity solutions. These plans are designed to handle higher volumes of data transfer and provide enhanced security features. With its dedicated support team, the company ensures minimal downtime and prompt resolution of any issues, allowing businesses to operate smoothly.

Customers who have utilized Post Office Broadband's services have shared their positive experiences, highlighting the company's reliable connectivity, excellent support, and value for money. Reviews oftentimes applaud the seamless installation process and the consistent speed delivered, enabling customers to work, play, and connect with ease.

Furthermore, customers appreciate the transparent pricing structure offered by Post Office Broadband. With no hidden charges or surprises, customers can confidently choose the plan that suits their needs, knowing exactly what they are paying for.

Leave a Review for Post Office Broadband: Share Your Experience

If you have had the opportunity to experience the services provided by Post Office Broadband, we invite you to leave a review and share your opinions with others. By sharing your experience, you can help potential customers make informed decisions and encourage Post Office Broadband to continue its commitment to excellence.

Whether you've encountered exceptional customer support or encountered any challenges that were resolved satisfactorily, your review holds tremendous value. By leaving a review on our platform, you contribute to a community-driven platform that empowers customers and helps companies improve their offerings.

At Post Office Broadband, customer satisfaction is paramount. By leaving a review, you play an integral role in shaping the future of the company and the services it provides. Share your experiences and opinions, and help others make an informed choice.

Reviews, complaints & experiences Write a review

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Spotlight: What are our customers saying?

Michael Sandes 4 years ago

I bought the cheapest ADSL basic package which was a mistake on reflection. The main problem is the ancient cheap and nasty WiFi router. It uses the 802.11 b/g/n protocol which was superceded by ...Read on

Robin 6 years ago

I planned to get life insurance. The post office did the really good job. i really liked that they really understand the meaning of life insurance and how much it is important for a personal life. ...Read on

Pippa 4 years ago

Soo slow. Between 4-6mb. Started switching the router off at night and dropped to 1.5! Issues of dropping out. Customer service just finds another way to delay a fix. After one contact, though, it ...Read on

deek good 5 years ago

terrible service. never have i had such slow service. paying for 15m barely get 5, if im lucky. customer service where pretty usless too. Read on

Tim 5 years ago

Just appalling. During contract the speeds are highly variable with periods of it being completely Unusable. Request technical support and the best you can expect are e-mails telling you they've te...Read on

All reviews (5)

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Post Office Broadband ADSL
I bought the cheapest ADSL basic package which was a mistake on reflection.
The main problem is the ancient cheap and nasty WiFi router. It uses the 802.11 b/g/n protocol which was superceded by 802.11 ac in December 2013 nearly seven years ago. It is also not dual-band and utilises only the 2.4 GHz band.
As a result my Canon WiFi printer could not be found on the network, my Chromecast plugged into the TV was very erratic and unreliable and WiFi coverage in the upstairs rooms was very patchy.
My many complaints to the ISP were either ignored or responded to by standard unhelpful emails. Eventually after writing a very strongly-worded email to them, I got a telephone response and a BT Openreach technician was despatched to check the line. He found nothing of any consequence.
Ultimately the Post Office agreed to compensate me £30 and agreed to waive the early cancellation fee.
Once I had switched to another ISP all of these problems magically dissappeared.
M
Michael Sandes 4 years ago
1387 0
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I planned to get life insurance. The post office did the really good job. i really liked that they really understand the meaning of life insurance and how much it is important for a personal life. i really amazed that they are offering so much option in life insurance that made my life so much easier.their conditions and rules are really good, i am sure that i never had so many good options and experience here.
R
Robin 6 years ago
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Soo slow. Between 4-6mb. Started switching the router off at night and dropped to 1.5! Issues of dropping out. Customer service just finds another way to delay a fix. After one contact, though, it went up to 10mb. Dropped back down within 2 days though.
AVOID.
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Pippa 4 years ago
1421 0
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terrible service. never have i had such slow service. paying for 15m barely get 5, if im lucky. customer service where pretty usless too.
D
deek good 5 years ago
1414 0
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Just appalling. During contract the speeds are highly variable with periods of it being completely Unusable. Request technical support and the best you can expect are e-mails telling you they've tested your line and everything's fine so they're considering the case closed. Woe betide anyone calling towards the end of the contract and hoping to cancel with some peace of mind that they'll know what Post Office will charge them as early termination charges are pulled out of thin air but they "can't tell you what your final bill is cos it hasn't been produced yet" (And that from the billing department).
Just save yourself the hassle and use a company which knows its backside from its elbow.
T
Tim 5 years ago
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Post Office Broadband

Reviews, complaints & experiences

Overall

20% Would buy here again

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Post Office Broadband ADSL

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Post Office Broadband