Honest Mobile Reviews

: 20
95% Would buy here again

Most relevant positive review

  2024-05-31
Switched to this awesome mobil
I was putting off switching my phone provider for ages because they all seemed terrible. But then...Read on
Kennedy

Most relevant negative review

  2024-03-12
Fake email suspension
The company emailed me saying I didn't have to pay my bill this month, so I didn't. But...Read on
Edward

Review with most votes

  2024-01-29
Telephony service review
The customer support I got from this phone service was brilliant right from the start. I had a fe...Read on
sabrina

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    Bill reduction, CO2 balancing, excellent customer support

    I chose this service mainly because I wanted to save money on my monthly bills and also because I liked that they are working on balancing CO2 emissions. Another big reason for me was the easy-to-use app they offer. But what really makes this service special is their amazing customer support team. I had a tricky issue recently that needed their help to sort out with their supplier, and I was really impressed with how professional and dedicated they were in fixing it. They kept checking in regularly and eventually managed to solve the problem, showing how much they care about their customers. Compared to other mobile companies, the customer support team at this service really shines. I'm very impressed and will definitely stick with them for a long time.


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    Excellent coverage and value for money

    The mobile service I use has excellent coverage, even in rural areas where other providers can be a bit patchy. I've never had any problems with connectivity, which is a massive bonus for me. On top of that, the value for money is fantastic. I get a generous amount of data each month and still can't seem to use it all, even though I don't have any other internet at home. For less than 25 quid a month, I'm getting more than I ever hoped for. And it's great to know that they plant two trees every month for me and use green energy sources, it makes me feel good about supporting them.


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    Mobile phone plan purchase

    I had a brilliant experience with this company. The customer service team was amazing at explaining all the details I needed to know. The prices were really competitive, and true to their name, they were honest in their dealings. I want to give a shoutout to David, who really went the extra mile to help me get a PAC code from a previous provider who didn't want to give it. I am very happy with the no-contract and roaming-free options offered by this company. I would definitely recommend them to anyone looking for a trustworthy and clear mobile service provider.


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    Roaming services purchase

    I thought I'd give their roaming services a go on my mate's advice. However, I made a bit of a mess trying to set up the eSIM, but this guy from the support team, let's just call him Luke, was an absolute lifesaver. He quickly sorted me out with a physical SIM, walked me through the setup, and was just so helpful throughout. It was a nice change not having to deal with chatbots or automated messages. Luke really knew his stuff and was super friendly, which I really liked. It's great to see a company that values proper human support.


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    Switched to this awesome mobile provider

    I was putting off switching my phone provider for ages because they all seemed terrible. But then I found this great one called Honest and I'm really pleased I did! The customer service is fantastic - quick, friendly, and helpful. Switching over was really simple and if I had any queries, they were answered straight away. I've only had the SIM for a short time, but everything looks great - my signal strength is excellent. I'm recommending this to all my friends!


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    Positive experience with customer service and minor issues resolved promptly

    I had a really good experience with the customer service team at this company recently. Although I faced a few small issues, the reps sorted them out straight away with empathy and professionalism. They also made sure I didn't lose out financially because of the problems, which I was really grateful for. I was very impressed with the excellent customer service from this company overall.


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    Speedy and efficient service

    I really love the values of this company - it's great to see a company that genuinely values its customers. The customer service is excellent, with helpful and responsive staff who really go the extra mile. The speed of service is impressive, with quick responses to any questions or problems. Even the AI technology they use is better than some human customer service reps I've come across before. Overall, I am really impressed and grateful for the amazing service this company has provided.


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    Recent SIM purchase

    I recently bought a SIM card from this provider and I have to say, I was really impressed with the service I got. The team was so helpful when I had problems with my roaming while I was abroad. They sorted out my issues straight away and gave me a solution in no time. Plus, their mobile app is super easy to use, which makes it simple for me to change plans without any fuss. I've been with a few other providers before, but I can honestly say that none of them have been as good as this one.


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    Quick and Easy Setup

    I've just bought something from this mobile network and I have to say, setting it up was super quick and easy. Everything went really smoothly and it was all pretty straightforward, which is exactly what I want when I'm getting a new service. The network is dependable and simple to use, so it's a fantastic option for anyone who wants a stress-free experience. I'd definitely suggest this network to anyone who's looking for a new mobile provider.


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    Android app purchase

    The customer support at this mobile provider is fantastic. I had a few issues with my Android app purchase, but they were sorted out straight away. The person I spoke with was really helpful and nice, which made the whole thing simple and not stressful at all. The product itself has gone above and beyond what I was expecting, giving me everything it said it would and more. I'm really impressed with the experience as a whole.


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    Switched from Zevvle to Honest

    I decided to move here because my previous mobile provider, Zevvle, shut down. I really like the app they have - it's cool. The prices are transparent, which is a bonus. Everything runs smoothly most of the time, so it's all good 👍.


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    Awesome service and value

    The customer service in this place is honestly top-notch! They answered all my questions and made sure I got the best value for my money. I really couldn't ask for more! And the prices are really good, like seriously good. It feels like I'm getting a lot more than what I paid for.


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    Quick and efficient customer service

    I was really impressed with the customer service at this mobile company. The staff were super helpful and straight to the point. Luke, in particular, was amazing. I'd definitely recommend this company to anyone who's after a straightforward service.


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    Mobile plan purchase

    The customer service I got was really good, they knew all about the products and services. But, I was a bit let down when I saw that the prices for the unlimited packages on Instagram were not as low as they said they'd be. Also, there aren't any simple add-ons for international calls or data, so you could end up with a big bill. Compared to other phone companies like Voxi, their service isn't as easy to use.


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    Mobile phone plan

    I thought the services and packages were really good, and the prices were fair. But not having free roaming is a big letdown for me. If they could sort that out, it would make things much better for customers and bring in more people. I might have to think about changing to a different provider if this doesn't get fixed.


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    Quick resolution of incorrect setting

    I got in touch with customer service because my settings weren't right, and they got back to me really quickly. They figured out the problem and fixed it straight away, so my issue was sorted. I was really impressed by how fast and professional they were.


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    Fake email suspension

    The company emailed me saying I didn't have to pay my bill this month, so I didn't. But, they still suspended my number. It's really annoying because I trusted their message and now I feel like not paying for my subscription this month.


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    Telephony service review

    The customer support I got from this phone service was brilliant right from the start. I had a few questions about what they offer and their rules, as well as a few tech problems that needed sorting. The team always got back to me quickly and were really helpful in fixing anything that came up. I've got to say, this has been the best phone service experience I've had in my 75 years of life!


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    Temporary SIM card

    I got a temporary SIM card from this company not too long ago, and I was really impressed by their customer service. The staff were polite, really knew their stuff, and sorted out my purchase quickly. Even though I only needed the SIM card for a short time, I would definitely recommend this company to anyone in need of a trustworthy mobile service provider.


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