Planning a holiday can be stressful, but once it's over we look forward to it all year. Where some of us may go to the same resort each year, others like to go to a new hotel in a new country every year. If you're looking to change your usual holiday routine, maybe you should try renting out a villa. Where hotels may have set times for meals and overcrowded swimming pools, villas give you the freedom and space you and your family and friends need. Consider it like a home from home, you have everything you need - your own bed, your own kitchen, but just in a different country. If you think you would appreciate a holiday spent in a villa, then perhaps Belvilla is the holiday home rental company for you. But be sure to check out our customer reviews before you start packing your bags, as this way you can read real opinions and expriences regarding Belvilla, and the villas they have on offer.
Belvilla Holiday Rentals founded in 1980. With over 35 years of experience, the company has become recgonised as a leading specialist in the online rental of self catering holiday homes. They have a broad selection of holiday rentals in 24 popular European holiday destinations, such as France, Italy, Greece and Croatia. Properties vary from cottages, to villas, farm houses and chalets, and there are rentals are suited to single travellers, couples, families and large groups, as well as some being categorised as 'pet friendly'. You can browse properties depending on what type of holiday you're going on, whether you're looking for a seaside home, mountain chalet or a property with a pool. They also provide rentals that are based on holiday parks, if you don't want to stray far from popular resorts.
Where could Belvilla take you?
Services of Belvilla
If customers don't want to book right away, Belvilla provide a reservation service, where customers can opt to make a short reservation and Belvilla save the property for 24 hours in your name - free of charge. If the stay commences within six weeks, then customers can only make a reservation for 24 hours, but have the time to make a decision with the assurance that the house will be put on hold. Payment for rentals can be done safely via creditcard, PayPal or by bank transfer, and customers can keep up to date with payments and bookings via their My Belvilla account - which is automatically created when they sign up. For cancellations and enquiries, customers can contact the Belvilla Customer Contact Centre via telephone or email.
Complaints, Compliments and Tips for Belvilla
Have you used Belvilla before? If so, we would love to hear from your experience in our customer reviews section.You may want to comment on the booking process, and whether you found that it was an easy process. You may also want to comment on the rental home, and whether the photos of it lived up to what it looked like in real life. Was it clean? Did you have enough space? If you used customer service, how was the communication? Leave your ratings and a review, as your opinions will help others decide on whether they should book their next holiday with Belvilla.
Are the Belvilla rental homes the next place for you holiday? Read on for more information in our customer reviews.
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Absolutely shocking customer service, various emails sent but ignored even after sending me an email first. I have already lost money from a previous cancelled booking of which I never received the money/voucher and now about to lose out on nearly 500 euro on another booking. 😡😡😡😡
I booked a Chalet in Tyrol, Austria during the Corona Virus situation. During the booking time, there was no risk zone in that region. However, just few days before our booking started, that region became a corona risk zone. I called them up and then they said I could rebook in the next year which is really great. But when discussing the dates, they said the price has increased for 320 euros !!! And either I have to pay the extra 320 euros with my current booking amount or lose the whole current booking amount of 511 euros!! And they said this are the only two options. They cannot refund or rebook without extra cost ! They are forcing me to pay 320 euros or lose 511 euros !!!! Totally rip-off. Never again !!! Please stay away from Belvilla !!
I do not recommend AT ALL. The price offered was attractive, but additional fees, hidden in the house rules increased the booking by 50%. When making the reservation they very insistent, not to say pushy. When I realized these extra fees were so high and i got tricked I demanded a cancellation and refund, there was no response from them for over a week; then I received copy-paste massage without any sense - just saying, to make a long story short - I can go f... myself.
DO NOT BOOK WITH THIS COMPANY! We booked a large house in Austria for a vacation with extended family but had to cancel due to COVID. After multiple emails and contacts, we still have no refund. They are discourteous and dishonest. I would NEVER recommend this company to anyone I know, unless I hated them and wanted to screw them over royally.
I am trying to give them NEGATIVE numbers of stars, but unfortunately the site will not allow this. Stay away from this company!
Total scammers. Booked a caravan for a weekend away. Turned up no caravan available and the company no longer trades with Belvilla. Belvilla still took our money knowing they were being fraudulent. Donot use this company
Made an apartment booking via booking.com for a 2 day stay. Then was contacted by the property owner/caretaker advising me that Belvilla (the company which advertised the property) was not authorised to act as an agent for the property, and therefore my booking would not be honoured. Belvilla were unresponsive to my attempts to contact them and eventually after weeks of trying to resolve via booking.com's customer services, booking.com issued a refund. Throughout the entire process, Belvilla continued to advertise the property and dates I had booked on booking.com and other similar websites. They are a fraud - do not use.
I booked this through booking.com, paid the money and almost immediately was contacted by the property owner, cancelling the booking as it had been falsely advertised as a 3 bedroom house when it only had 2 rooms. I have tried to contact them for a refund numerous times but am just receiving automated replies - the owner of the property and booking.com have also tried to contact them but have been met with the same response. This company is scamming people- do not use.
Be careful if you book with this company. Our holiday got cancelled due to COVID travel restrictions and we are still struggling to get our money back. They don't even have the courtesy to answer your emails. Please beware!!
Belvilla ignored their own contractual conditions and refused ANY refund when we cancelled, claiming that they were entitled to retain our payment. They’re not - they’re entitled to retain 10 percent. This is fraud, pure and simple. AVOID
Belvilla is ignoring cancellations that are made in time. They still took out further moneys from the credit card. When you try to reach them by email only generic responses are sent back and their phone lines are always occupied. Good luck with your bookings made with Belvilla.