eSky Reviews
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Family cruise vacation flights
My family and I spent months looking for flights for our family of four to travel to and from our cruise holiday. We had specific dates in mind, so we didn't have much flexibility. At first, I was a bit unsure about booking with the company because I hadn't heard of them before and their prices seemed surprisingly low. However, after doing some thorough research, reading reviews and checking with airlines directly to make sure everything was legit, I went ahead with the booking. I was pleased to find that everything went really smoothly with no problems at all. In fact, this was one of the easiest and most hassle-free travel arrangements I've ever had, and I've been travelling for over thirty years.
Flight tickets
I purchased some flight tickets but they never arrived. I was really worried, but luckily eSky got in touch with me quickly to assist. They are now helping me to ensure that this issue doesn't happen again. I had to give them a call because I still hadn't received my boarding passes, but they reassured me that certain airlines can be slow with online check-in. The customer service team was incredibly helpful and guided me through the process step by step.
First-time purchase
I have to say, I was a bit unsure about buying something from this website for the first time. But, I've got to admit, it all went really smoothly. I managed to get my flight booked with no problems at all, and it was all done pretty quickly and easily. I was really happy with how simple the website was to use and how I was able to find a great deal for my trip. All in all, I would definitely think about using this service again next time.
Last minute travel decision
Recently, I made a spur-of-the-moment choice to book a flight using an online travel agency that had a great price. Despite not knowing much about them, I was impressed with how well they communicated. When I got an email in Polish, I had to translate it to English, but the details were easy to understand and useful. Luckily, all my flights went without a hitch. Because of this, I would consider using this travel agency again down the line.
Bought a flight ticket
I recently booked a flight ticket and the whole process was really quick and easy. The website was really user-friendly and I didn't encounter any issues at all. Also, whenever I had a question, they responded to me very promptly. It was a great experience!
Flight booking and refund process
I messed up by booking a flight through this platform and it turned into a total nightmare. My flights got cancelled because of reasons out of my hands, and I've been trying for a whole year to get my money back. The whole process has been a disaster - being passed around from one customer service agent to another, with call charges that are way too expensive. The worst part? Even after all that time and effort, I only got a bit of my money back. It's awful that I wasn't fully compensated for my losses when the cancellation wasn't my fault. And to add insult to injury, the airline's customer service was no help at all and just made things more confusing. It's been a frustrating and disappointing experience all round.
Flight awareness regarding nut allergies
I just wanted to say a big thank you for how quickly the airline dealt with making sure my children were safe and looked after during the flight. As a parent of kids with nut allergies, it can be worrying when we travel, but knowing that the airline made the effort not to serve any nuts really put my mind at ease. The crew were so professional and attentive, which really helped make the whole journey stress-free and easy.
Flight ticket purchase
I have to say, I'm really pleased with the service I've received from your company. From the moment I booked my flight tickets, everything has been done so well and professionally. The payment was quick and secure, and I got all the necessary invoices and details for each flight. I really appreciate the care taken and the smooth overall experience. Thank you so much for the great service.
Flight booking for husband to Spain
When I booked my husband's flight to Spain, I was feeling a bit anxious because I had seen some not-so-great comments about the service. But I took a chance and it turned out to be a pleasant surprise. Everything went smoothly, and there were no problems at all. The tickets arrived on time, and my husband's journey went perfectly.
Intermediary flight ticket purchase
Don't bother with middlemen, just buy your tickets straight from the airline. When my daughter lost her passport and couldn't get on the flight, the agency didn't do anything to help, even though we had insurance. What's the use of buying insurance if they can't even amend the ticket?
Ticket booking
I had a really bad experience with this company. They took the money from my account but I never got my ticket. I would highly recommend not using this company's "services".
Unauthorized credit card charge
I recently had a bit of a nightmare dealing with an online travel booking agency. Worryingly, I noticed a charge of $1,044.00 on my credit card from this company, even though I had never actually booked anything with them. The fact that the company is based in Romania while I'm here in the US made it pretty tough to get in touch with them directly. Trying to email them only resulted in silence, which definitely didn't help my anxiety levels.
As my worries about the transaction's legitimacy grew, I made the decision to cancel the booking that I didn't make. I was disappointed to discover that, despite having bought cancellation insurance, the company flat out refused to give me a refund. Frustrated, I turned to Allegiant Airline, a trusted airline, to get my travel plans sorted.
It's a real shame that eSky didn't stick to the usual customer service standards and chose to deny my refund claim. Because of this, I'd advise others to steer clear of them to avoid unnecessary stress and financial hits.Ticket order
I bought some tickets on eSky not long ago. They charged me 264.85 euros, but I never got the tickets. To top it off, they cancelled my order, claiming I didn't pay. I have no idea where my money went and I'm really disappointed with how it all turned out. When I shop online, I want things to be clear and quick, but that wasn't the case here. The customer service team hasn't been very helpful, so now I'm just feeling annoyed and let down.
Flight booking
I booked a flight through this platform recently and had a problem with the ticket details. When I got the ticket, I saw that my mum's name was wrong - the wrong title was used. It wasn't my mistake, it was the website's fault. So, we had to pay £122 to fix it, which was annoying. The website's lack of attention to detail cost me extra money and caused me a lot of inconvenience.
Refund issue
I had a really bad experience with this online travel agency dealing with refunds for cancelled flights. At first, they said they'd give me back nearly $750.00 USD within 7-10 working days, but after 12 days, nothing. When I contacted customer service, they said I gave them the wrong bank details, but that wasn't true. Even after sending the correct info again, they kept making excuses, saying it was the airline's fault. It's been 3 months now and the airline isn't involved anymore, but they're still stalling and not giving me my money back.
Booking flight tickets
Oh my goodness, this website is absolutely dreadful! They actually tried to charge me £300 when I cancelled my booking, can you believe it?! I'm telling you, never ever use this site, they are complete scammers. Just a heads up, guys!
Flight booking mishap
I just wanted to reach out and let you know that I was really disappointed with the service I got when I booked a flight through your website. I made sure to give all my details correctly, but when I got to the airport, I wasn't checked in for the flight. This led to extra costs and a lot of hassle for me. I'm really not happy with the service I received and I think it's not fair that your website is advertised deceptively on Google.
Booking two one-way tickets from Calgary, Canada to St. Louis, MO
I booked two one-way tickets from Calgary, Canada to St. Louis, MO using eSky. But the thing is, I mistakenly thought I was booking with a different airline - whoops! Long story short, when I wanted to cancel the flight, eSky said no refunds allowed due to their policy. I was pretty annoyed because I found out Westjet actually gives a full refund if you cancel 24 hours before the flight. I tried explaining this to eSky, but they stuck to their guns and even charged me an annoying admin fee. The whole lack of clarity and dodgy info really peeved me off. I'd advise against using them, they're not reliable and don't respect their customers' rights.
Review with most votes
Flight awareness regarding nut
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