Tourradar Reviews
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Excellent
The beauty of organizing tours in today's world is the availability of a wide range of platforms and businesses that claim to handle all that concerns your journey from planning to getting things in Motion and making your visit a success all for a token. The only challenge you might face is finding the right firm or platform to handle your trip. A lot of individuals complain about not getting the quality of service that they desire from platforms or businesses contracted to manage their journeys, and that is an important reason you must read reviews of whatever company you would like to patronize before you go ahead to have them handle your tour. If you're in need of a reliable firm to handle your next trip, you can try Tourradar.com.
Tourradar.com allows customers to choose destinations accordingly to the continent, and countries like Africa: Angola, Botswana, Cameroon, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Rwanda, Senegal, Seychelles, South Africa, Sudan, Swaziland, Tanzania, Tunisia, Uganda, Zambia, Zimbabwe. Asia: Armenia, Azerbaijan, Bangladesh, Bhutan, Georgia, India, Israel, Japan, Jordan, Kazakhstan, Lebanon, Maldives, Mongolia, Malaysia, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Russia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, United Arab Emirates, Uzbekistan, Vietnam, and Australia & NZExperience with Tourradar
When I used Tourradar for the first time, I was really impressed by how great their customer service was. After seeing all the good reviews, I reached out to them for help and got in touch with Jack. He was really helpful and knew his stuff. He took the time to answer all my questions and gave me some useful tips about their services. Because of him, I felt good about booking a tour with Tourradar. The whole process was smooth and simple from beginning to end. Their website is easy to use and managing my account was a piece of cake.
User-friendly website
The website was really easy to get around, but I did come across a bit of a frustrating problem with the button for choosing how many days I wanted for my tour. It just wasn't working properly, which made the whole thing a bit more difficult than it should have been. It might be a good idea to fix this issue so that future customers don't have the same problem. Apart from that little hiccup, everything else went well and I managed to find what I needed in the end.
Booking experience
The team was absolutely brilliant, they really went the extra mile to help me with sorting out my payment plans. I had to get in touch with them quite a few times to iron out all the details, but they were always quick to respond and super friendly. It would have made things a bit easier if their local phone number was more obvious for better communication. All in all, the service they provided was fantastic and I am so grateful to the team for all their hard work.
Easy online booking process
I found it really easy to get in touch with the company and they were quick to respond with any answers I needed. Booking online was a breeze and after about 2 days, I got confirmation for the tour I wanted. I'm so excited for November to come around so that my sister and I can kick off our dream holiday.
Awesome trip options
I really like this website because it has loads of great trip options to pick from. Everything is so well laid out and makes it simple to find the ideal tour for me. I've been using this site for years and it never disappoints me.
Repeat customer
I've used this travel booking platform a few times now, and I must say, I've always had a great experience. They offer a wide range of tours to suit different budgets, so it's easy to find something that fits for everyone. The communication with the staff and tour operators has always been quick and useful, which makes booking a breeze. Thanks for always providing such a reliable service.
Trouble booking online
I struggled to book online, so Maricel kindly guided me through the process via text on my laptop. She provided me with phone numbers for assistance, and a lady in Australia finalised the booking for me. She even managed to arrange for us to arrive a day earlier at the same hotel. My friend found it all a bit strange, but personally, I thought it was pretty awesome!
Quick and user-friendly registration
The registration process was really easy, and I got confirmation in just a few minutes. I can't wait to start my trip and see what it's all about. Signing up was a good sign for how things will go, and I'm hoping it stays this positive. It's been a great beginning, and I'm looking forward to more of the same.
Missing multiple payments options
The payment process was straightforward, but we were a bit let down that there wasn't an option to make multiple payments at checkout. It was only after digging through more information on the website that we found out about this. So now, we're reaching out to our usual contacts to set up a payment plan over two weeks.
Booking error resolved efficiently
I had a bit of a mix-up with my booking, but I was really impressed by how swiftly and efficiently it got sorted out. The communication from start to finish was top-notch, and I had no doubts that my problem was being dealt with properly.
Easy booking two trips
I've booked two trips and it was a breeze. The person who assisted me was so lovely and really knew their stuff. I felt so grown-up making my own reservations. Excited for my trips now!
Wrong Date Booking
I made a mistake and booked the wrong date for our trip, and trying to change it has been a real challenge. I've been exchanging emails to fix it, but it's taking ages to get it sorted!
Booked Warsaw weekend in November
There weren't loads of tours available in Poland for November. I came across one that seemed interesting in Warsaw, but there were only 4 spots left. When I tried to book, I got rejected two times. Eventually, I managed to book the Warsaw weekend, but it was a bit of a hassle.
My first booking
Using the website was really simple and we were quickly updated on what was going on within just a few hours.
Cruise booking
I've gone and booked a cruise, but there's been a couple of hiccups. Firstly, they didn't even bother telling me the name of the ship I'm meant to be sailing on. How can I possibly decide if that's the right cruise for me? And then, when I attempted to make the second payment, the payment page vanished on me when I had to switch screens to sort out the payment on my banking app. Now, I'm stressing out that they might end up charging me twice if I try to make the payment again. It's all such a palaver, why does everything have to be so bloomin' complicated?
Booking simplicity but lacking in communication
I thought booking was easy enough, but I did run into some problems when I tried to get in touch with the company. The phone number they gave didn't work, and I never got a reply to my message about arranging airport transfer. On top of that, I had trouble inputting the flight times because they said they were wrong, even though I tried both the 12-hour and 24-hour formats.
Tour booking experience
I found my experience with Tourradar to be quite frustrating, to be honest. Although the customer service team were nice and easy to reach, the whole booking process for a tour was a bit of a mess. I chose a tour, reserved it, paid for it all within the 48-hour timeframe, but then the next day I was told the tour was fully booked. It left me confused - why take payment for something that's not even available? I never got a proper answer to that question. And when I got in touch with the tour company directly, they confirmed that there were no spaces left for us either.
Smooth booking experience
I found answers to all my questions really quickly. Booking my trip was so smooth and easy. The customer service was fantastic and they spoke to me kindly. I think this booking service is the best I've ever used!
Review with most votes
First time using a travel webs
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