Monese Reviews

: 22

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64% Would buy here again

Most relevant positive review

  2024-05-24
My transfer experience
I just wanted to mention the transfer process - it's really quick, you know? I never have to...Read on
T. Parker

Most relevant negative review

  2024-05-18
Account issues
This bank is absolutely awful, they offer no support and no real online help. They randomly block...Read on
dave

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    Online banking services

    I've been using this online banking service for a couple of years now and I must say, I've never had any problems with it. The user interface is really easy to use and navigate, which makes it so convenient for me to keep track of my finances, especially when I'm on the move. I really like how the customer support team is quick and efficient, they've always been super helpful whenever I've had a question. Overall, I would definitely recommend this online banking service to anyone who wants a hassle-free experience.


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    Online banking service

    I've been using this online banking service for more than 4 years and I must say it's been brilliant. Being able to keep track of my finances wherever I am has made a big difference for me. The app is really user-friendly and I like getting notifications quickly for my transactions. The customer service team has always been really helpful whenever I've needed them. Overall, I would definitely recommend this online banking service to others.


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    Online banking services for immigrants

    Being an immigrant here in Europe, I've got to say, online banking has been an absolute godsend. It's made getting paid for my freelance gigs and sorting out bills an absolute breeze. This platform is so handy and easy to use, it's honestly been a lifesaver for me. Being able to keep on top of my money and transactions with such ease has really taken a weight off my shoulders and made my day-to-day life a lot smoother.


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    Transfer app

    The Transfer app is brilliant, I can easily make large money transfers with no issues at all. Unlike other apps that can be a pain and block you from sending money, this one lets you do your thing hassle-free. I've been using it for ages and it's always been reliable. I can effortlessly send money to my friends and family without any problems at all. It's definitely my top choice for transferring money!


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    My transfer experience

    I just wanted to mention the transfer process - it's really quick, you know? I never have to wait long for my money to move around. It's pretty cool, I have to admit. Also, I haven't had any problems with it going wrong. So, that's pretty much all I wanted to say about that.


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    Account issues

    This bank is absolutely awful, they offer no support and no real online help. They randomly blocked my account and haven't bothered to reply to my emails or phone calls. It's like being left high and dry because there's no one to talk to about the issue. When they do finally get back to you after two days, it's just a generic response from a BOT. It's really not worth risking your money with a bank that can't even guarantee proper support. I can back up everything I'm saying with evidence from my interactions with Monese support. Keep an eye out for the positive reviews, but having a credit card and being able to make transactions with a bank should be the norm. The real trouble starts when there are problems and you're left with no one to help you out. If you're a Monese customer, try reaching out to their support team via email and you'll soon see how frustrating it can be.


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    Banking payment system

    The banking payment system is simple and doesn't cost much, which makes it great for sending and receiving money fast. It's especially handy for changing Sterling to Euros and I find it really easy to talk to someone through email rather than those automated chat things. All in all, I'm really happy with the service I get from the banking payment system.


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    An Innovative idea

    I consider it an excellent idea. Very simple as to buy a burger online, so simple.
    Almost a o line operation of a banking transactions
    And no need to visit banks to open an account.
    Just open this site Monese and go ahead with asked requirements of information and open account.
    Very useful.

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    Easy money transfers

    I recently tried out this service to send money to a non-Monese card and I was really pleased with how simple and fast it was. The transfer happened instantly and I got the money with no problems at all. I'm really happy with the service and will definitely be using it again.


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    Quick payments, helpful support

    The team has been really good - they do things quickly and I haven't had any problems. Even though I couldn't get through to support straight away, they were still useful and gave me all the info I needed. All in all, I'm happy with the service.


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    Transfer charges

    Ugh, I used to quite like this bank, but now they're charging me £1.00 every time I transfer money to my other account. It's getting really annoying and I'm seriously considering changing to a different bank. All these charges are just too much!


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    Deposit limitations and charges

    I used to really like Monese, but lately I've been having trouble putting money into my account. It used to be easy, but now there's a limit of 1500 and I get charged for every deposit over that. It's been really annoying and inconvenient for me as a customer.


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    Financial services frustration

    I find it absolutely ridiculous that this platform has started charging fees for basic services that are usually free on other platforms. Most financial platforms offer SEPA EUR transfers as a standard service, yet here we are having to pay for them. It's outrageous that even topping up your account with a debit card, which should be a basic feature, comes with a charge. And don't even get me started on the fact that they don't support SEPA instant transfers. It's really disappointing to see them falling behind in this area, especially when they claim to be modern and convenient. Why should we have to pay fees for exchanging money between our own accounts, especially when converting between GBP and EUR? It's frustrating to see a platform that promises to simplify banking actually making it harder and more expensive for its users.


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    Instant transfers between Monese accounts

    I was really impressed at first with how easy it was to move money quickly between Monese accounts. It was so handy and saved me loads of time. But, I was a bit let down by how long it took to transfer money to accounts in other banks. It would be amazing if they could make that part quicker.


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    Online banking experience

    This online banking service is a total nightmare! They can just freeze your account without warning, leaving you stuck with no explanation. Their customer support is basically non-existent, so getting any help or answers is impossible. You could end up with your money locked up for weeks with no one taking responsibility. It's just not right and should be reported to the authorities for their unfair practices. Don't trust them with big amounts of money, it's just not worth the gamble. Believe me, take my warning seriously or you'll end up regretting it.


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    PayPal credit payment issue

    I tried to make a PayPal payment with my account recently and it didn't work, which was frustrating. I've had problems with Monese before, and after being a customer for 5 years, I was hoping for better service. I don't see any improvements happening, and it makes me question the reliability of the service. I think this company might end up going bankrupt soon.


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    Money transfer charges

    The service is alright but not amazing. They charge £1 for each transaction when you send money from one account to another, which may not sound like a lot at first, but it definitely starts to pile up. I've been with them for years now, and although I like how convenient they are, the fees for transfers are starting to feel a bit steep for me. I think they should be clearer about these charges from the start, so customers know exactly what to expect.


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    Online banking experience

    The online banking service is alright, but there are a few things that really need sorting out. The time it takes for them to respond to any issues is just terrible, which can leave us customers feeling pretty frustrated and clueless. There have been times when they've held onto our money without giving us any reason, causing a whole lot of unnecessary stress and hassle. Plus, when we're trying to transfer money to other banks, it's so slow that it can take up to an hour, even if the person receiving it has an account with the same name. Overall, the service they're providing is just not up to scratch and they seriously need to step up their game to give us a better customer experience.


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    My card usage

    I really enjoy using my card because it's super easy to block and unblock if I ever need to! I can transfer money and make withdrawals without any trouble at all. It's really dependable and I always suggest it to my friends.


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