Party Pieces - Overall Rating based on 21 reviews
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Party supplies for a birthday party
I recently bought some supplies for a birthday party and was really pleased with what I got. The quality was good and they really added to the fun at the event. However, I would have liked to have more updates on when the delivery was coming. I only found out on the day they arrived, which was tricky as I was at work. It would have been handy to know if they were at the depot or on their way so I could sort something out with a neighbour to take the package. The lack of info was a bit frustrating and could have been better.
Cake purchase
I've ordered from this company in the past and it was brilliant, but this year was a bit disappointing. The cake arrived on time, which was good, but it was smaller than I thought and didn't taste as nice as before. I paid £36.00 for it, so I was hoping for better quality.
50th birthday cake
I ordered a 50th birthday cake at the last minute as I totally forgot about the event. However, to my surprise, the cake arrived with plenty of time to spare. I wasn't expecting much, but I was pleasantly surprised. The photo print on the cake was fantastic, and the personal touch was just right. And let's not forget about the chocolate cake itself - it was absolutely delicious. It was so good that I received many compliments from the party guests. I will definitely be ordering from here again in the future.
80th birthday cake
I bought a cake for my mum's 80th birthday from this company, and though it arrived on time, I was disappointed to see that the image on the cake was wonky and covered in black ink spots. I emailed customer service straight away to raise my concerns, but I still haven't heard back. Overall, the whole experience was pretty disappointing, and the quality of the product wasn't up to scratch.
18th birthday party supplies
I've been a loyal customer of this company for years and have always been happy with the top-notch products and great customer service they offer. My latest experience with them was even better than usual. I forgot to order stuff for my daughter's 18th birthday bash, so I placed an order on the morning of 21 December. Despite it being so close to Christmas and all the problems with mail, the package arrived the very next day, thanks to the next day delivery option I went for. I was thrilled with the lovely personalised banner and the quality of everything in the package. Thanks a lot for coming to the rescue!
Balloon for nephew's first birthday
I got this really cool balloon for my nephew's first birthday and it's been amazing! It's a lovely blue colour with his name printed on it, and it's been floating around for five whole weeks now. It's in all his photos and everyone adores it!
Christmas party supplies
I was really impressed with the huge range of Christmas party supplies they had on the website. The stuff I got was top-notch quality and arrived really quickly, which was a pleasant surprise given it was right before Christmas. Everything I ordered matched the descriptions on the website perfectly. I'd definitely recommend this company to anyone in need of party supplies for their next event.
Party Pieces sent me two Father Christmas t-cloths instead of 1, but it's ok, they're delightful! Will definitely order again for birthdays etc.
I recently made a purchase from this store and it was great! Though, they accidentally sent me two Father Christmas tea towels instead of one, which was a bit odd but I don't mind. The other design I wanted was out of stock, but I'll keep the extra tea towel because they're lovely. I'll definitely be ordering from this store again for birthdays and other occasions.
Personalised banner and table runners
I can't get enough of ordering personalised stuff from this company, they're just brilliant. My most recent buy was a custom banner and table runners with pictures of all the top dogs at my workplace. The products are top quality, great value for money, and the service I got was impeccable. I can't praise this company enough.
Great products, fast delivery, excellent customer service
I recently bought party supplies for my daughter's birthday from this company, and I have to say I was really impressed with the quality of the products. The items arrived in just a week, right on time for the party, which was a huge relief for me. When I got a bit worried about the delivery timeline, I contacted the customer service team, and I was pleasantly surprised by how quickly they got back to me. Their efficiency and professionalism really impressed me, and it made the whole shopping experience much easier. I've shopped with this company before, and after this positive experience, I would definitely shop with them again in the future.
Cookie delivery order
The website let me order a cookie for delivery in two weeks' time. But, after I paid, they told me the date wasn't free. It took them six weeks to give me my money back, even though I had to ask multiple times. I was really annoyed and let down by the whole thing.
plates and pink napkins
I ordered some plates and pink napkins for my mum's party and they arrived really quickly! They looked so lovely and really added to the party atmosphere. There were loads of great options on the website, so I'll definitely be ordering from them again for my birthday party next month.
Party decorations and tableware
I was really let down by how my items were packed. While the products themselves were fine, it was clear that no care had been taken when putting them in the box. As a customer, I want my items to arrive in good condition, especially when they're for special occasions like parties. Some of the items had damaged packaging, which was a shame as they were meant to be gifts. I hope the company can do better when packing items to make sure everything arrives in one piece.
Christmas Eve box for stocking stuffers
My family has a nice tradition of swapping gifts on Christmas Eve, and the Christmas Eve box from Party Pieces was just right for holding all the little stocking fillers we had picked out for each other. As the kids have got older, the presents have changed from toys to batteries for gadgets, books, and gift cards. The box was really well-made and added a special touch to our gift-giving. I'm excited to see the looks on my family's faces when they unwrap their gifts. Big thanks to everyone at Party Pieces for offering such a great product that helped make our Christmas Eve even more enchanting. Wishing you all a wonderful Christmas and a brilliant 2023 ahead.
Balloon order for son's christening
I ordered a balloon for my son's christening to be the centrepiece of the decorations and a backdrop for personalised photos. However, it didn't turn up on time, so I had to come up with a last-minute substitute. Being a busy parent, this was quite stressful and disappointing. To avoid this happening in the future, I recommend checking out other options like Moonpig or a different company.
Awesome party supplies
I made a mistake and ended up placing two orders, which meant I was charged double for shipping. Luckily, the company was really kind and called me straight away to sort it out. They quickly refunded one of the shipping charges! When my party supplies arrived, I was thrilled with everything. I'll definitely be recommending this place to my friends.
Customer service, incorrect delivery, swift resolution
I had a bit of a problem with a delivery from this company recently. The delivery guys sent my parcel to the wrong place by mistake. But the customer service team sorted it out super quick and made sure I got my order in time for my party. I was really impressed with how well the customer service person dealt with the situation. They made sure I was happy and satisfied in the end.
Christmas decorations
I absolutely adore this company! Their decorations are top-notch and such great quality. I'm already excited to order more items from them. The Christmas decorations I received were stunning, I keep admiring them. I recommended this company to my family and they started ordering as well. The delivery was incredibly fast and all items were packed securely.
Personalised balloon bubbles
I recently got some personalised balloon bubbles for a special event and I have to say, they looked absolutely amazing! The ordering process was easy and stress-free. The balloons added a classy touch to the occasion and were a huge hit with all the guests. It was extra special that they were personalised. However, there was a small issue with the delivery. DPD had trouble finding the venue for delivery, but the Party Pieces customer service team quickly sorted it out and made sure the balloons arrived right on time the next day. Overall, I was really impressed with the quality of the product and the customer service. I highly recommend Party Pieces for anyone in need of top-notch party decorations. I will definitely be coming back for more in the future.
Cake delivery for weekend party
I recently ordered a cake for a weekend party and I have to say, I was really disappointed with the quality. The cake was so dry and heavy, definitely not what I was hoping for in a sponge cake. And to make matters worse, the printed personalisation had ink marks on it which didn't look very nice at all. All in all, I have to say it wasn't a great experience.
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