All Clear Travel Insurance - Overall Rating based on 21 reviews

95% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-05
Easy to use website
The website was dead easy to use, you know. I thought it was good how we could chat to an actual ...Read on
Kennedy

Review with most votes

  2020-03-26
Gold cover
From a comparison site I bought a worldwide Gold cover from All Clear on the 31st October 2019. T...Read on
colin slowe

Reviews (21)

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    Easy to use website

    The website was dead easy to use, you know. I thought it was good how we could chat to an actual person if we needed any help. The price was alright for a whole year's insurance, and they even let you tack on a few extra days for a single trip. I reckon that's pretty nifty, don't you?


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    Travel insurance

    I feel really annoyed because I just got travel insurance, but my pals managed to get it much cheaper than me. The thing is, they were diagnosed recently whereas I've been dealing with my diagnosis for the past 13 years. I ended up shelling out more cash for one trip than they did for a whole year of insurance. It's just not fair!


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    Travel insurance

    Hey there! I had to sort out this travel insurance situation. Gave them a ring and got through to an actual person, not some automated voice! They were so nice and really helpful, unlike those annoying pre-recorded messages. The policy they suggested was top notch and the cost was fair, so definitely going back to them next time.


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    Cheapest insurance for hubby's heart problems

    All Clear is really affordable insurance for my husband who has heart problems and diabetes. The coverage is fantastic given the price, I definitely recommend it for people with medical conditions!


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    Insurance purchase with helpful customer service

    It was really great speaking with the staff members who knew their stuff and were able to offer me different options for cover that suited my needs. Both David and Brian were really helpful and professional. I would definitely recommend them.


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    Pre-existing medical condition coverage

    I've just bought travel insurance for me and my family because we have some medical conditions. I checked out a few different companies and found that this one offers the best coverage for what we need. The online quote system was easy to use, and it was great to speak to someone on the phone to get answers to my questions. Danielle, the staff member who helped me, was really professional and knew her stuff.


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    Travel insurance policy

    I picked up a travel insurance policy not too long ago, and I had a really good chat with Max about it. He was so helpful, polite, and professional. Max took the time to explain things to me in a way that was really easy to understand. It made me feel a lot more secure in my decision to buy the policy, knowing I was being looked after properly. Big thanks to Max for the top-notch customer service.


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    Quick and easy purchase

    Who has the time to mess around with travel insurance that's complicated and slow, eh? Definitely not me! But let me tell ya, I found this company and they made it quick and easy. I was sorted in just 25 minutes, all thanks to Kerin who explained everything brilliantly. And the price was just right too. I'll definitely be using them again in the future, no doubt about it. Cheers!


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    Cover purchase for 2-week holiday

    I've just bought travel insurance for a two-week holiday and had a chat with Ikran, Conner, and Matt. They were all really nice, understanding, and knew their stuff. You can really tell how good a company is when things go a bit pear-shaped, and I'd say my experience was worth 4 stars. Having a 24/7 helpline gives me peace of mind that help will be there if I need it.


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    Travel insurance renewal

    I've been a customer of the travel insurance company for a while now and I recently renewed my policy with them. I've been using their services for years and I've always been happy with the coverage and support they offer. Even with the difficulties caused by the COVID-19 pandemic, they kept providing great service and help to their customers. Renewing my policy was easy, and their customer service team has always been professional. I value the peace of mind their comprehensive coverage gives me whenever I'm travelling.


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    Quick quote

    I was really surprised at how easy it was to get a quote over the phone. Nicky was really polite and helpful, even though my situation was pretty strange. I was a bit nervous talking about personal things with a stranger, but he made me feel comfortable. They explained everything clearly so I knew what to expect. They made sure I was clear on everything before we continued.


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    Last-minute comprehensive insurance purchase

    I recently bought last-minute comprehensive travel insurance for my upcoming trip. Even though my partner and I are in our 70s and have pre-existing medical conditions, I managed to find suitable coverage that ticked all the boxes. The whole process went really smoothly and the staff I spoke to were really friendly and knowledgeable. Sahil, in particular, was a great help in guiding me through the purchase and addressing any worries I had. The insurance was a bit pricey, but that was to be expected considering our age and health history. All in all, I am happy with the service and coverage the company has provided.


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    Travel insurance

    As a customer of this travel insurance provider, I just wanted to say that my experience was really good. The staff, especially Jack at the Cardiff office, was really helpful and took the time to answer all my questions and make sure I was happy with my purchase. I was impressed by how smoothly Martin in customer service transferred me to Jack, it showed great teamwork and efficiency within the company. I will definitely use this provider again for any future travel insurance needs.


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    Quick and effortless application process

    Setting up the travel insurance application was really easy and quick. But after finishing, I didn't get an email with my policy documents. Thankfully, I called the helpdesk, and they sorted it out straight away. It turns out there was a problem with my email address, but after giving them another one, they sent the documents again without any delay. The person I spoke to on the phone, Cam, was so helpful, professional, and friendly. It was nice to experience such great customer service. Even though I haven't had to make a claim yet, this positive interaction with the customer service team has made me trust the brand more.


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    Quick and efficient purchase

    The customer service rep was really patient and helpful in guiding me through the purchase. Even though I have trouble hearing, she took the time to explain everything in a way that made sense and made sure I got all the info. I felt a lot better after the call, knowing that everything was sorted.


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    Booked travel insurance

    I booked some travel insurance to go to France three weeks ago and it was so easy, didn't have any issues at all. Now I've decided to get annual health insurance cause I really trust their services.


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    Cruise insurance purchase

    I recently bought cruise insurance and spoke with Stacey, she was really nice, polite, professional, and knew what she was talking about when we chatted on the phone. It was a nice change to actually speak to a real person in this day and age of online stuff. Stacey even sorted me out with a discount on the original price, which was a nice bonus. All in all, I had a great time chatting with Stacey and felt like she really looked after me.


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    Insurance purchase

    I had a chat with this bloke called Matt, and he was really friendly and understanding with me. He explained stuff so clearly that I didn't have to keep asking him to repeat himself. He went through all the things I was curious about regarding my insurance. At the beginning, I thought the cost was a bit pricey, but then I compared it with another company and their prices were way higher in comparison. So, I suppose it's not too bad after all!


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    Always competitive

    I always go with All Clear for my travel insurance because they always have good prices. The staff, whether it's Chloe or someone else, are all really nice, polite and professional. I would definitely recommend All Clear to anyone who needs travel insurance.


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    Gold cover

    From a comparison site I bought a worldwide Gold cover from All Clear on the 31st October 2019. This was for a 6 week trip to India and Srilanka.17th March to 1st May from the UK.
    I have since discover that my ACTUAL policy is with GOODTOGO Insurance, which I was not aware until later.

    From All Clear travel guide on there website
    “With AllClear branded policies, if you took out insurance and booked your holiday before the FCO advised against ‘All but essential travel’, then your travel insurance will cover you for cancellation to that destination. This can include any unused travel and accommodation costs if you have to cancel your trip or cut it short.”

    However ,although we meet the above criteria, Allclear referred to an obscure clause in Goodtogos T & C disclaimer.
    All Clear told me that even though the holiday was booked well before the Visas were withdrawn by the Indian and Srilankan Gov, and there was a FOC advisement in place, Good to go had a historic clause in place indicating WE WOULD NOT BE COVERED in such a situation.
    I bought the policy with All Clear therefore they should have insured me with a company that have the same T & C as there own.