AXA Landlord Insurance Reviews

: 20

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80% Would buy here again

Most relevant positive review

  2024-04-26
Quick and easy policy updates
I found updating my landlord insurance policy to be really easy. I did it all online myself and d...Read on
isabella

Most relevant negative review

  2024-06-05
Landlord insurance purchase
I recently bought some landlord insurance and I was really disappointed with the service I got. T...Read on
Dale Turner

Review with most votes

  2018-09-18
AXA is an International Brand
Now a days, this is an essential services at every corner of world. Security of property is equa...Read on
Dorothy

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    Efficient Purchase Process

    I was really impressed with how easy and straightforward it was to get landlord insurance. The customer service team knew their stuff and helped me pick out the best options for me. They took their time to explain everything clearly, making sure I knew exactly what I was getting with my policy. The whole process was really slick and polished, making me feel sure that I'd made the right choice in picking this company for my insurance.


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    Quick and easy policy updates

    I found updating my landlord insurance policy to be really easy. I did it all online myself and didn't have to deal with any fuss. It was a simple process that saved me a lot of time and stress. And I even saved some money by doing it this way. I was pleasantly surprised by how easy it was to use the website and make changes to my policy. Overall, I was happy with how convenient and efficient the online system was.


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    Efficient and straightforward policy changes

    I recently had to change some details on my insurance policy and the person I spoke to on the phone was really great. They were so efficient and helpful, they made it all seem really easy and stress-free for me, which I was grateful for. Straight after our call, I got a confirmation email which was a nice reassurance that everything had been sorted out correctly.


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    Easy online car insurance purchase

    Buying car insurance online was so easy and simple. I liked being able to choose different options for the specific car I was looking at, it really helped me decide. I went for a 1.5 engine car and the website walked me through all the important information. It was quick and stress-free, which made it really handy for me to get the insurance I wanted.


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    Landlord insurance purchase

    I recently bought some landlord insurance and I was really disappointed with the service I got. The prices were way too high, and they added an extra 10% for a small change in location. I think it's unfair not to be upfront about extra charges like that, so I've decided I won't be using their service again.


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    Unexpected expenses post-accident

    Recently I was in a bit of a pickle when I got hit by a driver who didn't have insurance. It's been a nightmare sorting out taxis and a hire car that I had to fork out for. Even though I thought I was covered with comprehensive insurance, the unexpected expenses have really thrown me off financially.

    I'm gutted that I'm not eligible for a courtesy car because the other driver was uninsured. It's put me in a tough spot, especially since I have to look after my elderly mum and can only work part-time.

    Although AXA did waive the excess fee and chucked in £100 as a goodwill gesture when I made a complaint, the whole ordeal has been stressful and a real strain on my finances.


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    AXA is an International Brand

    Now a days, this is an essential services at every corner of world.
    Security of property is equally important like our life. AXA Landlord Insurance is a very friendly operator of house insurance ,my all the houses and complexes are under AXA insurance as maximum are on rent and I do not want last minute nonsense.
    You can go for it.


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    Quick support, fair price

    I was really pleased with the service I got. The company was really quick to help me out and made sure to mention any problems I might face. The solution they gave me didn't cost too much, but I did wonder if I should have got it for free. I think it's important to pay a fair price for a good job, and this company definitely did that.


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    Settled claim error

    I was really surprised at how professional and efficient the company was. Even though they settled my claim wrong five years ago, they quickly let me know about the mistake and promised to send payment soon. It's not often you see insurance companies putting in that much effort to fix old errors, so I was really impressed.


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    Smooth and efficient landlord insurance purchase

    Setting up my landlord insurance was a breeze! The website was really user-friendly, and the info given was clear and made sense. Getting an email confirming my coverage straight after I bought it was great, made me feel reassured. And the price was a nice surprise, really good value!


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    Insurance claim assistance

    I was really disappointed with the customer service from this company. I got in touch with them because my elderly mother needed help with an insurance claim and I was hoping they could sort it out for us. Even though the person I spoke to was nice, they couldn't figure out how to actually help us. Then, the email they sent afterwards said they had dealt with my "complaint," when all I wanted was some assistance. The system seemed to tie their hands and prevent any progress towards fixing the problem. On top of all that, they wanted to hike up the rates by a massive 83%, which I thought was totally out of order. Thankfully, we managed to sort everything out without their involvement in the end.


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    Car Insurance Purchase

    I had a bit of trouble with my car insurance, mate. The registration details got all mixed up and when I tried to correct it, they tried to charge me extra! Can you believe that? I managed to sort it out online by myself, but honestly, their customer service is terrible. I made a complaint, but didn't even get a response. Definitely won't be renewing with them again!


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    New house insurance

    We recently moved house and had to change our insurance. Axa were really great and made the whole process very simple for us. They also made sure we didn't have to spend too much money. We're grateful for their help!


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    Quick purchase, simple process

    To be honest, I didn't have high expectations for this insurance company, but I was pleasantly surprised. Buying my landlord insurance was a breeze, and I didn't come across any significant problems.


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    Quick and easy

    The woman who helped me was absolutely fantastic, she really knew her stuff and made sure I was fully informed about everything. She was really friendly and made the whole thing really easy. I feel reassured knowing my property is now being taken care of by her.


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    New insurance policy

    I recently got new car insurance and it was so easy. It ended up being cheaper than my old policy, which was a big bonus. Thank you so much!


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    Changing vehicle on my insurance

    I found it really simple to change my vehicle on my insurance. All I had to do was log onto my account page and it was sorted in no time. Getting a confirmation email from them afterwards was a nice touch, it made me feel reassured about everything.


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    Car insurance purchase

    I recently got myself some car insurance, and I must say I was really impressed with the service, the way I was taken care of and the price. The whole thing was just brilliant, and I felt really looked after the whole time. Thanks a lot!


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    Got landlord insurance

    The guy who sorted out my landlord insurance was so helpful and made sure to explain everything clearly to me, even though I was clueless. I really hope he gets some recognition for being so awesome.


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