Bathroom Takeaway - Overall Rating based on 20 reviews
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Bathroom accessories
I had a brilliant time ordering bathroom bits and bobs from this company. Katie, the customer service rep, was super helpful and really went out of her way to help me. She was really polite and knew everything about the products. Ordering was really easy thanks to her top-notch help.
Shower enclosure purchase
I bought a shower enclosure from the company, but it arrived in damaged boxes with parts missing. I got in touch with customer service, and they were quick to sort it out by giving me a discount. Even though it was a bit of a hassle at first, I was happy with how it was resolved and with the product quality.
Damaged end panel
I recently got a damaged end panel in my order. I reported the problem via email but got frustrated having to exchange emails with two online reps who gave me wrong info about a partial refund. It wasn't until I phoned customer services that things got sorted out and a new panel was sent. The idea of a partial refund only if I kept the damaged panel sounded silly - who'd want to use a damaged piece in their bathroom? It took a whole week to sort out this issue, which was really disappointing.
Bathroom fixtures
I bought some bathroom fixtures from this company not long ago, but I'm still waiting for them to arrive. Even though I ordered them in the UK, the delivery is taking ages. It's really annoying to have to wait so long for something that should have been here by now. I know delays can happen, but this has been really disappointing.
Radiator purchase
I recently bought a radiator from this company and I must say, I was really impressed with the whole process. The website was easy to use and ordering was simple. I could choose the size and shape of the radiator I wanted, which was a major plus. The whole experience was really smooth and I'm grateful for that.
Simple and straightforward purchase
I had a really great experience with the company. The website was so easy to use, the prices were really good, and the quality of the products was even better than I expected. My delivery came right on time and everything arrived in perfect condition. But the best part was the amazing customer service I got when I had a question. It was such a relief to talk to a real person who was actually helpful. I'm definitely a very satisfied customer!
Bathroom fittings
I was a customer at Bathroom Takeaway and I have to say, I was really disappointed with the service I got. My product never even turned up and the service I got was pretty poor. I tried to get in touch with customer service, but they weren't very helpful and didn't seem to care about my problem. In the end, I had to cancel my order and go with a different company that I could rely on.
Bath mixer replacement
I just got myself a new chrome bath mixer to replace the old gold victorian one in my bathroom. The website I found it on was really easy to use and had loads of good options at reasonable prices. The change it made in my bathroom is amazing, and I couldn't be happier with how it turned out. Thank you so much!
Bathroom products
I recently bought some bathroom products from this company and I must say, I'm quite happy with how it all went. The website was user-friendly and they had a nice variety of products to pick from. The prices were fair and I managed to get what I wanted without breaking the bank. Placing the order was a breeze and they kept me updated on its progress the whole way through. The delivery was right on time and I particularly liked the heads-up call I got just before it arrived. The products themselves were of a good standard and I'm really pleased with my purchase.
Bathroom products
I bought some bathroom products not long ago and I was really happy with the service I got. Katie, the customer service rep, was just fantastic. She was so friendly and helpful the whole time. I was really impressed by how much she knew about the products and how willing she was to help me find the right items for my bathroom. Working with her was a pleasure - she's a real pro and really dedicated to her job.
Excellent service, speedy delivery, follow-up phone call
I bought something recently and I was really happy with the service I got. The delivery was fast and smooth, and I even got a phone call afterwards to make sure everything was alright. They really took care of me as a customer and made me feel important. I would definitely think about using this company again next time.
Shower tray and screen
The customer service at this company was absolutely brilliant. Nathan and his team really went out of their way to help me find the ideal shower tray and screen for my bathroom. I was really impressed by the great quality of the products and how reasonably priced they were. I would definitely recommend this company to anyone looking for bathroom fixtures.
Fast delivery, well-packaged
I ordered my items in the late morning and was pleasantly surprised to get a notification that they had been dispatched by late afternoon. They arrived in just 3 days, which was even quicker than I had hoped for. They were packed really well, making sure they got to me in perfect condition. All in all, I was really impressed with how efficiently and carefully my order was delivered.
New bathroom stuff
Oh my goodness, this company is really great. The prices are fantastic and the delivery was really fast! I can be a bit clueless with technology sometimes, and they were incredibly helpful when I made mistakes not just once, but twice. I will definitely use them again, they are a genuinely enjoyable company to work with.
Prompt delivery, excellent service
I don't know about you, but when I buy something, I like it to come quickly and with great service. That's exactly what I got from this company. The delivery was really fast, and the service was top quality. I couldn't have asked for a better experience. I'd definitely recommend them to anyone wanting an easy buying process. 10 out of 10 from me!
En-suite order
I ordered a shower basin for my en-suite on 27th April. But, it wasn't sent out until I got in touch with them to ask where it was. It finally got dispatched on 16th May, but I still haven't got it yet. Waiting almost a month for something as important as a shower basin is really frustrating. If this was for my main bathroom, I'd be even more irritated by how long it's taking. I really hope their service gets better from now on.
Wet room glass purchase
I recently bought a wet room glass from the store and I have to say, I was really impressed with the service I got. I needed it urgently and when I contacted the store, I spoke to a man named Kumail who was very professional and helpful. Even though the item wasn't in stock at the Manchester branch, Kumail sorted it out to be brought from another branch for collection the next day. When it arrived, Kumail personally called me to let me know it was ready and when I went to get it, he and his colleague went out of their way to help load it onto my van. The customer service from Kumail was outstanding and really praiseworthy. I would definitely recommend this store to anyone looking for bathroom supplies.
Modern take on traditional cast iron radiator
I've just bought a new modern version of an old-fashioned cast iron radiator and I'm really happy with it. It looks great and even my plumber thought it was good quality. Although, I must mention it's really heavy, so be prepared for delivery as it'll come on a pallet. The delivery service was fast and efficient.
Chrome towel radiator
Absolute garbage products and customer service. Lost £400 through these crooks. Stay clear of this company!!!!!!
Good and useful collection
Just for change ,One electric heated towel rails
One bath from Whirlpool and Radiator delivered in intact condition two days back.
Good thing was I got discount on my purchase and delivery was free and fitted works.
Quality items I must sayDo not buy anything from Bathroom takeaway, they are scammers. I bought a tap from them which they say is guaranteed for ten years and shortly after the chrome started coming off. They now say this isn't covered under the warranty and refuse to rectify the situation. Don't buy anything from them! they are crooks!
Review with most votes
Good and useful collection
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