Bathroom Takeaway20 reviews
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Bathroom accessories
I had a brilliant time ordering bathroom bits and bobs from this company. Katie, the customer service rep, was super helpful and really went out of her way to help me. She was really polite and knew everything about the products. Ordering was really easy thanks to her top-notch help.
Shower enclosure purchase
I bought a shower enclosure from the company, but it arrived in damaged boxes with parts missing. I got in touch with customer service, and they were quick to sort it out by giving me a discount. Even though it was a bit of a hassle at first, I was happy with how it was resolved and with the product quality.
Damaged end panel
I recently got a damaged end panel in my order. I reported the problem via email but got frustrated having to exchange emails with two online reps who gave me wrong info about a partial refund. It wasn't until I phoned customer services that things got sorted out and a new panel was sent. The idea of a partial refund only if I kept the damaged panel sounded silly - who'd want to use a damaged piece in their bathroom? It took a whole week to sort out this issue, which was really disappointing.
Bathroom fixtures
I bought some bathroom fixtures from this company not long ago, but I'm still waiting for them to arrive. Even though I ordered them in the UK, the delivery is taking ages. It's really annoying to have to wait so long for something that should have been here by now. I know delays can happen, but this has been really disappointing.
Radiator purchase
I recently bought a radiator from this company and I must say, I was really impressed with the whole process. The website was easy to use and ordering was simple. I could choose the size and shape of the radiator I wanted, which was a major plus. The whole experience was really smooth and I'm grateful for that.
Simple and straightforward purchase
I had a really great experience with the company. The website was so easy to use, the prices were really good, and the quality of the products was even better than I expected. My delivery came right on time and everything arrived in perfect condition. But the best part was the amazing customer service I got when I had a question. It was such a relief to talk to a real person who was actually helpful. I'm definitely a very satisfied customer!
Review with most votes
Good and useful collection
Just for change ,One electric heated towel rails One bath from Whirlpool and Radiator delivered in intact condition two days back. Good thing was I got discount on my purchase... Read onBy: Muhammad