BBQ World Reviews

: 21
81% Would buy here again

Most relevant positive review

  2024-06-01
BBQ accessories and tools
I went to BBQ World to pick up some new accessories and tools for my grill, and it was amazing! T... Read on
Laura

Most relevant negative review

  2024-02-08
Large Spirit Weber BBQ purchas
I had a terrible experience with Dawsons Delivery. I didn't know they would just leave my £1... Read on
alison

Review with most votes

  2024-05-21
Bramblecrest Tetbury Bistro Se
I decided to try out BBQ World for a change, and I'm really happy I did. Ordering was really... Read on
P. Richards

Reviews (21)

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    BBQ equipment

    I recently bought a bunch of BBQ gear from this shop, and I was a bit worried at first because I'd heard some bad things. But actually, everything came on time and in great condition. The stuff was really good quality - I was super impressed! And the prices were surprisingly good, much cheaper than other places. I even phoned them on delivery day to ask about when it would arrive, and they were really helpful and quick to respond. It did come on a pallet, which was a bit of a faff, but I managed to unload and get rid of it in just half an hour. Overall, I had a brilliant experience and would definitely recommend them for all your BBQ needs.


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    Lemax range

    I've bought a lot of things online from this company, and I have to say I'm really impressed with the Lemax range they offer. The selection is always great and the prices are some of the best I've seen online. I've also been able to use discount codes from time to time, which is a nice bonus. They also keep me updated regularly on the status of my orders, which I really appreciate. My orders always arrive before the expected delivery date, showing how quick their service is. One thing that I really like is how they recycle packaging, ensuring my orders arrive in perfect condition and helping with sustainability efforts.


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    BBQ grilling set

    I recently bought a BBQ grilling set from this online store and I have to say I'm really impressed with how it all went. The website was easy to use and I quickly found the perfect set I was after. Ordering was a breeze and I got a confirmation email soon after placing my order. The customer service team were brilliant, they answered my questions quickly and were really helpful. The price of the BBQ set was fair and I think I got good value for my money. The delivery was fast and the items arrived in perfect condition. I'm really happy with my purchase and the whole experience with this online store.


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    Replacement Jamie Oliver mug

    I had to get a new Jamie Oliver mug for my wife because her old one broke. I found a good deal on eCookShop, even better than Amazon. Despite some bad reviews, I took a chance and went for it. I paid a little extra for delivery by carrier and it was totally worth it. The mug arrived quickly on Monday through DPD and was wrapped up really securely, maybe a bit too much, but better safe than sorry. DPD kept me updated with precise delivery times via email, and they were right on time. It was a great experience overall, didn't even need to contact customer service.


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    BBQ accessories and tools

    I went to BBQ World to pick up some new accessories and tools for my grill, and it was amazing! The prices were so good, I could buy loads and still have money leftover for ice cream. And guess what? The delivery was super quick, like Santa delivering presents on Christmas! The delivery guy was really laid-back and actually arrived on time. Everything was packaged really well, so nothing got damaged during transit. I even got free postage because I treated myself to some cool stuff. Oh, and they even matched a price for me. How cool is that?


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    Bramblecrest Tetbury Bistro Set

    I decided to try out BBQ World for a change, and I'm really happy I did. Ordering was really easy and the prices were great - I managed to save a lot of money compared to other places. The customer service was excellent, they answered all my questions quickly and politely. The delivery was fast and the packaging was secure. The set arrived in perfect condition, not a scratch or dent in sight. Putting it together was simple, thanks to the clear instructions and tools provided. All in all, BBQ World definitely went above and beyond my expectations.


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    Garden storage boxes

    I came across this company by chance and was really impressed with the great service I got. I needed some garden storage boxes and decided to ask if they were in stock via email. I was thrilled to receive a quick response confirming they were available. I ordered 2 boxes and was amazed when they arrived within just 28 hours. Even better, I got them at a great price with an extra 20% off, making it a deal that couldn't be beaten. I highly recommend this company for their efficiency, quick communication, and fantastic prices. Great job!


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    Garden furniture purchase

    Garden Furniture World's customer service team was absolutely fantastic! I decided to reach out using the online chat feature to inquire about a potential price match, and they were so helpful. They guided me through the process, so I went ahead and made the purchase at the higher price. After emailing them the order number, I was pleasantly surprised to receive my refund in record time. Everything was sorted out in less than an hour. Huge thanks to Lucy and Jane for their exceptional assistance and friendly approach!


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    BBQ grill and accessories

    My time at BBQ World was really great. I'd been eyeing up a particular BBQ grill and some accessories for a while, so I finally took the plunge and bought them. Ordering was easy, with clear instructions and delivery options. The customer service team knew their stuff and were really helpful with my questions about the products and delivery. The prices were good too, especially considering how good the items were. All in all, I was really impressed with the professionalism and knowledge at BBQ World.


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    Outdoor patio set purchase

    I bought a patio set from this store not too long ago and I have to say I was quite disappointed with the customer service. The set was delivered on the expected date, but unfortunately, there were some small damages on it. I tried to get in touch with them to talk about the problem, but all I got back were two automated emails. I even tried calling them, but no one picked up the phone, which left me feeling really frustrated and let down. The lack of communication and help is just not on in my opinion.


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    Le Creuset pan set

    The online service at BBQ World is fantastic. I contacted them about delivery times and received a quick response, which is always a good sign. I decided to order a Le Creuset pan set and it arrived the very next day. And the price was incredibly competitive - £105 cheaper than on Amazon! What a great deal. The service and pricing were impeccable, couldn't fault it at all. I would definitely recommend it to anyone looking for BBQ supplies.


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    Garden furniture

    I was really let down by BBQ World. The garden furniture I bought turned up all damaged with loose screws. When I asked for a new one, it had missing screws and some loose ones too. Even the box it came in was all battered, which made it a pain to send back. I had to go out and get bags, tape, and stuff to fix the box before returning it. It's been nothing but a hassle and disappointment, so I won't be shopping with them again.


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    Grill and shelf

    I was really let down by the service I got from the company. I mean, I thought that when I ordered that grill and shelf together, someone would have seen that the shelf wouldn't actually fit the grill I picked out. That lack of attention to detail was the first thing that got to me. Then, to make matters worse, they emailed me to say I needed to make a whole new order for the right shelf. They should have sorted that out as soon as they realised their mistake. And to top it all off, after I reached out a bunch of times, I found out they didn't even have a shelf that would fit the model I bought. So I ended up wasting time and money on returning that wrong shelf.


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    Garden kettler bistro set

    I ordered the garden Kettler bistro set and was a bit worried at first because of some bad reviews. But we placed the order on a Monday and the furniture arrived just four days later as promised. There was a slight hiccup as one cushion was missing, but after a quick phone call, they sent the cushion out straight away and it arrived the next day.


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    Variety of barbecue tools

    I was really pleased with the range of barbecue tools in this store. The prices were fair, and I managed to find exactly what I needed. Ordering was a breeze, and the delivery was quick. My items arrived in great condition. The service was fantastic - any issues I had were dealt with efficiently and professionally. I would definitely recommend this store for all your barbecue essentials.


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    Large Spirit Weber BBQ purchase

    I had a terrible experience with Dawsons Delivery. I didn't know they would just leave my £1000 BBQ on the pavement in front of my house. The customer service was awful, they even hung up on me when I tried to explain my frustration. It was supposed to be a surprise birthday gift for my husband, but it turned into a disaster. I won't be recommending BBQ World or Dawsons Delivery to anyone.


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    BBQ grill

    I recently bought a BBQ grill from this company and to be honest, it was a bit of a nightmare. Even though I ordered it in good time and got a delivery date confirmation, there were problems at every step. On the day it was supposed to be delivered, I waited at home all excited, only to get a call in the afternoon saying it wouldn't come until the next day. A bit gutted but fair enough, I rearranged things to be home the next day. But then, the next day came and went and there was still no sign of my BBQ. When I called the company, they said the delivery truck had some issue with its tachograph so it had to come back without dropping off my order. It was a proper pain as I needed it for a Bank Holiday weekend BBQ.


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    BBQ supplies

    I went to BBQ World and had a great time! The staff were really friendly and helped me choose the best BBQ supplies. The people I spoke to over the phone were also really nice and sorted everything out quickly. I'll definitely be going back there if they have what I need again!


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    Garden furniture purchase

    I bought some garden furniture online not long ago. Ordering it was a breeze, but the delivery was a different story. It arrived a day late because of a mix-up with another delivery. To top it off, two of the chairs were damaged and can't be used.


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