Beauty Bay Reviews

: 21

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86% Would buy here again

Most relevant positive review

  2024-05-28
Makeup products
I've been a customer of Beauty Bay for a while now, and I must say, their service is top-not...Read on
S. Robertson

Most relevant negative review

  2024-05-15
Large makeup palette, brush se
I was really looking forward to checking out all the beauty products on Beauty Bay's website...Read on
J. Bailey

Review with most votes

  2022-02-11
Amazing Products
Ever since I started using Beauty Bay products, it has really made a difference to my skin and bo...Read on
Judith

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    Amazing Products

    Ever since I started using Beauty Bay products, it has really made a difference to my skin and body. My skin and body now feels clean and healthy. Beauty Bay products are absolutely amazing and they work perfectly. It is exactly as described. Your skin and body will start to glow immediately you begin using Beauty Bay products.

    Beauty Bay offers a wide range of bath & body, makeup, haircare, skincare, gifts, and other accessories. They offer such products as palettes, eyeshadow, mascara, foundation, concealer, lip gloss, bronzer, nail polish, moisturizer, masks, cleansers & exfoliators, body wash, shower gel, supplement, aromatherapy & healing, shampoo, hair vitamins, makeup brushes and more.

    Beauty Bay can also boast seven thousand products just in case you are taking them as a low profile company. Purchase from Beauty Bay now for glowing and shining skin and body.


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    Summer edit purchase

    The summer edit is a great deal with essential items from popular brands. The included SPFs are high quality and will definitely last me for a while with daily use. Although the tinted SPF is a bit too dark for my fair skin, it actually complements the Garnier vit C and will be perfect with tan drops in the summer. The mini beauty blender is small but works well for applying makeup around the eyes. I was pleasantly surprised by the own brand spray, it exceeded my expectations. I'm happy to report that every product in this edit is something I will definitely use. And we can't forget about the quick delivery too!


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    Makeup products

    I've been a customer of Beauty Bay for a while now, and I must say, their service is top-notch. I've been buying makeup from them for years, and I've never had any problems with the products. They have a great variety to choose from, covering all my beauty needs. What I really like is that my orders are always on time without any delays. The website is easy to use, so placing orders is quick and simple. Beauty Bay is now my favourite place to shop for makeup online, and I would definitely recommend them to anyone looking for good quality products.


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    Lipid cleanser

    Oh my goodness, Beauty Bay is absolutely amazing!! They've got everything you could possibly want for your skincare routine, I mean, literally EVERYTHING. I adore their own brand products, they're always fantastic quality and really affordable. They cater to every skin type and concern, it's like they know exactly what I need! My favourite has to be the chamomile and oat lipid cleanser, I just can't get enough of it. I've bought it like four times already, that's how good it is. Big thanks to Beauty Bay, you're awesome!!


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    Duplicate order made, unable to cancel

    I recently bought something from your website and mistakenly ended up ordering it twice. As soon as I realised my error, I tried to cancel one of the orders. However, I struggled to get any help because I could only interact with a robotic system that wasn't very helpful. I followed the given instructions to try to return the extra item, but I couldn't find a clear way to contact anyone for assistance. This confusing return process has left me feeling unsure and disappointed with my shopping experience.


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    Large makeup palette, brush set, lip gloss.

    I was really looking forward to checking out all the beauty products on Beauty Bay's website as a newbie customer. But, when my order arrived, I found out that three items were missing, which was a bit of a letdown. I tried using the chat box on the website to sort things out, but it didn't seem to find my order. So, I filled out a contact form on the site, asking them to send the missing items ASAP. Sadly, my efforts didn't seem to make a difference. It couldn't have happened at a worse time - I needed those items for an upcoming holiday. After reading some other recent 1-star reviews on the site, it looks like I'm not the only one facing this frustrating issue. Overall, my initial view of Beauty Bay has been tainted by this bad experience, and I'd suggest others, especially those with urgent needs, to explore different options.


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    Makeup products

    I was really starting to get annoyed with the Boots app always crashing on me, so I thought I'd try looking for the makeup products I needed somewhere else. That's when I found Beauty Bay and I have to admit, I was pleasantly surprised. Their website was so easy to use, ordering was a piece of cake, and my stuff arrived the next day. I was really impressed with how quick and efficient they were. The makeup products I got were just what I wanted and really good quality. I will definitely be coming back to shop here again in the future.


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    Quick delivery with good discounts

    Just wanted to share my recent experience shopping on the Beauty Bay website. I was really impressed by how fast they delivered my order and the discounts they had on their products were great. The website was super easy to use and I found exactly what I wanted without any trouble. When I placed my order, I was pleasantly surprised at how quickly they kept me updated on the delivery. Overall, Beauty Bay went above and beyond my expectations and I would definitely recommend them to anyone looking for affordable beauty products.


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    Range of products and quick delivery

    Beauty Bay has loads of different products to choose from at all different prices, so it's great for people watching the pennies. I really like how speedy their delivery is, my orders always get to me super quick. But, I did have a bit of a problem with one order - the box was a bit open and the lid wasn't on properly. It makes me wonder if they're taking enough care with packaging. They could do a better job at that. Still, the products themselves are top-notch and I'm happy with what I got.


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    Makeup products

    I recently bought some makeup from Beauty Bay, and I have to say, the products I got were really good quality. The delivery went smoothly, and everything arrived in perfect condition. I did have a couple of small problems that I had to get in touch with customer service about. Despite that, I had a good overall experience and I'm happy with what I bought. I did spend quite a bit on my order, and although I was hoping for some free samples or gifts, I didn't get any, which was a bit of a shame.


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    Missing delivery package

    I can't believe Beauty Bay had the nerve to suggest that I'm lying about not getting my package. I was home all day and nothing was delivered to my door. I've sent them several emails, but all I got back were useless automated replies. It's really annoying to be called dishonest when all I want is what I paid for. This whole thing has really let me down and I won't be buying from Beauty Bay in the future.


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    Late delivery

    I've never had such a bad delivery experience with any company in my life. They told me my order would arrive by 8pm on a certain date, but then I got another message after 8pm saying it wouldn't come until the next working day. Turns out, it didn't arrive until late Wednesday. It was a total nightmare as the item was for a birthday and ended up being too late.


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    amazing combo

    I recently bought a mystery box from Beauty Bay and honestly, I'm so impressed with the stuff I got. The eyeshadow palette, lip liner, and lipstick all match so well and have helped me create a really gorgeous look. I'm totally in love with it now. The payment went through without any issues and the shipping was so fast, just like I knew it would be with Beauty Bay. All in all, I'm really happy with my purchase and I'll definitely be shopping there again.


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    Beauty products

    I recently bought some beauty products from Beauty Bay and while I was pleased with what I got, I was really let down by the delivery service. Evri (formerly known as Hermes) is known for being unreliable, and my experience just proved that. I got an email saying my order would come before 5pm, so I stayed home all day waiting. But then at 5pm, I got another message saying it would actually arrive between 5 and 7pm, which was really frustrating and a hassle. This lack of clear information and bad communication just isn't on.


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    Cheaper prices, smooth ordering process

    I was really pleased with the prices I found on this website, they were much cheaper than other places I'd checked out. Ordering was simple and straightforward, and I liked getting updates on when my items were sent and when they would arrive. Overall, it was a really good experience and I'll definitely be coming back to buy more in the future.


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    UK lash items

    I bought some lash products from a UK website recently, and I have to say, I'm really impressed. The prices were great and the delivery was really quick. I got my order the very next day, which was a nice surprise. Beauty Bay is now my go-to for all my beauty needs. I definitely suggest checking them out, you won't be let down!


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    Easy website navigation, fast delivery

    I thought the website was really easy to use and navigate. Ordering was simple and I got my items super quickly, just a few days after. The packaging was neat and showed they cared about the details. I'll definitely shop here again and wouldn't hesitate to suggest Beauty Bay to others.


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    Hair serum order

    I bought a hair serum from Beauty Bay and got it the very next day. When I opened the package, I saw the dropper was broken. I got in touch with customer service and they quickly sent me a new one.


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    Missing item incident

    As a new customer, I was a bit taken aback when my order arrived without one of the items I had ordered. But I have to say, the customer service team really stepped up and dealt with the issue quickly and in a really professional manner. I admit I was a tad concerned about getting a refund for the missing item, but they sorted it all out smoothly and without any fuss. I'm impressed by the great service I received and I'll definitely think about shopping with them again next time.


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