Charles Clinkard21 reviews
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I popped into the store in Leeds and it was such a good experience. There was a really nice lady who assisted me, she knew her stuff and gave me some great advice. I bought a lovely pair of comfy shoes there and then, and also ordered another pair online that I had tried on earlier. I will definitely be going back to the shop again.
Online purchase experience
I recently bought something online after being a frequent customer in the actual store. The staff in the shops have always been helpful, but since I now live far away from the shop, I thought I'd give online ordering a go. The items I got were just as they were described, and they were sent out quickly. Using a trustworthy delivery company meant that my order arrived on time and in perfect condition. All in all, I had a great experience with my online purchase.
New boots, perfect replacement
I've just treated myself to some new boots to replace my old ones and I have to say, they look absolutely amazing! The colour and style are spot on. I really adored my old Gabor boots, but I have to admit, these new ones are even better! What's more, the delivery was lightning-fast too!
Shoes replacement and refund
I had a bit of a problem with a pair of shoes I bought from this company not long ago. A couple of months after getting them, the shoes started to go wrong. I decided to get in touch with customer service by sending them an email. To my surprise, they got back to me within 2 hours and told me to send the faulty shoes back at no cost. I got a new pair delivered to me in just 3 days, which was fantastic. Unfortunately, the new shoes had the same issue, so I had to send them back once more. This time, they gave me a refund for the faulty shoes. I have to say, both Lyndsey and Janice from customer service were really great. They were super helpful and made the whole process easy and efficient.
Comfortable boots, falling apart
I recently bought a pair of boots from this shop and was really happy with them at first. They were super comfy and soon became my go-to pair. But, after just six months of regular wear, they began to fall apart and split. It was a real let-down after how much I loved them. I tried to contact customer service by email, but didn't get a reply. All in all, I'm really disappointed with the boots' quality and the lack of help from customer service.
Quality item, discount, quick delivery
I bought something from that shop not long ago and I was well chuffed with how good the service was. The thing I got was top-notch and the discount I got on it made it even more worth it. The delivery was proper quick too, caught me off guard. All in all, I had a cracking time shopping there and would definitely tell others to check it out.
Miscoloured trainers
The transaction went fine, but I was a bit let down by the trainers I got because they were a different colour/shade than I thought they would be. It could be that they've faded, but either way, they weren't what I was hoping for. I needed them quickly and didn't have time to sort out a refund, so I just had to make do with what I got.
Pink loafers order
Honestly, these loafers were amazing. I have slender, lengthy feet, size 42, and it's always a struggle to find shoes that fit properly. But Charles Clinkard really came through for me! I decided to purchase these pink loafers online and have them sent to my local store. The ordering process went smoothly, and the delivery was really fast. When I eventually got my hands on the loafers, I was extremely impressed. They matched the description on the website perfectly, and they looked even better in person. However, the real heroes were the staff at the store. They kept my shoes safe until I could collect them, and even helped me with an insole for my smaller foot. That's some excellent service right there. So, a big shoutout to Charles Clinkard for helping us out with hard-to-fit feet. You've definitely gained a loyal customer in me!
Size 9 shoes purchased
I just wanted to say a massive thank you to the lovely woman who helped me out finding five pairs of gorgeous and comfy shoes in my size! It's really hard to come across stylish choices in size 9, but your shop had exactly what I needed. I'll definitely be coming back to shop again!
Shoes, discounted, returned, new ones
I popped over to that place to pick up some shoes, and it was dead easy. I managed to snag a pair at a discounted price, and I'm telling you, it would have cost me a bomb elsewhere. I also picked up another pair, but they turned out to be too large, so I had to send them back. I used Royal Mail for the return and received the replacement pair just a couple of days later. It all worked out perfectly in the end!
Wide-fit shoes purchase
I needed to try on some wide-fit shoes, so I asked the assistant to bring me the right ones. They arrived quickly and I was really pleased with the quality and the service.
Shoes too small, one pair faulty
I got two pairs of shoes, but they both had problems - one was too small and the other had a fault on the left toe. I couldn't swap them as it was the last pair. It was really disappointing because they were just what I wanted and I really liked them. I wish I hadn't got a faulty pair to begin with.
Online boot order for birthday gift
I've just ordered a pair of boots online from this company for my birthday. I wasn't sure about the size, so I phoned customer services to make sure they'd get here in time. The person I spoke to was really friendly and helpful, which made ordering much easier. The boots arrived quickly and everyone loved them - they fit nicely, were comfy, and looked amazing. I didn't know this company before, but I'll definitely buy from them again. I highly recommend them.
Recent visit to store
I just wanted to say how happy I was with my recent visit to your store. It was a bit emotional for me because my late wife used to come here often, so it felt strange without her. I needed to speak to the manager about stopping the promotional mailings, and Oliver was brilliant - really professional and understanding. You can tell he loves his job, which was clear from all the times my wife and I came here. The staff were also really stylish and graceful, which made the visit even better. Overall, I had a great time in the store and I appreciate Oliver's commitment to looking after customers.
Size 2.5 pink suede sling back shoes
I just wanted to give a big thank you to the customer service team, especially Janice, for helping me with my recent order of pink suede sling back shoes in size 2.5. When I received the shoes, I noticed a small difference in shade that wasn't what I was expecting. I got in touch with Janice and she was really quick to sort me out with a free postage label for returns and made sure to find a perfect replacement for me. Her professionalism and speedy response really made the whole process a lot easier for me, so I'm really thankful for all her help. Thanks again, Janice.
Smart Slippers
I've got a new pair of slippers online and I have to say, I'm chuffed with the whole thing. It was dead easy to place my order - no hassle at all. I managed to pick out the perfect pair of posh slippers in no time. The delivery was swift and smooth, and I got my slippers right on time. And can I just say, these slippers are top-notch. They look proper fancy and they're unbelievably comfy. All in all, I'm well happy with my buy and would absolutely suggest this shop to anyone.
New sandals
I needed to find some new sandals because my old ones were looking really worn out. I went online and came across the perfect pair on this great website. I placed an order and they arrived much faster than I thought they would. The service was excellent, with no issues at all. Thank you very much!
Wrong sized shoes
I bought some size 9 shoes for my dad, but they turned out to be way too big. I had to shell out £12.75 just to send them back for a refund, which actually ended up costing me £18.74 in the end. I wouldn't suggest using this service, you're better off looking elsewhere.
Shoes bought for college
My trip to that shop was really disappointing. They didn't have many shoes to choose from, and the staff didn't seem bothered about helping me. When I asked for help, the person I spoke to was unfriendly and didn't seem to care. Plus, the prices were a bit high considering the quality of the shoes they had.
Ladies leather slippers
Been purchasing ladies leather slippers for year from Charles Clinkard order a new pair for a hospital stay delivery was speedy unfortunately there quality control needs to be looked at the slippers send out were very poor condition stitching all puckered very expensive but I’m happy to pay for quantity as always . I sent a photo as I was desperate would have taken a discount as I urgently needed the slippers wouldn’t take my word was made to return PLEASE sort out your warehouse staff I ordered a replace not perfect but have to keep them
About Charles Clinkard
There are plenty of cool, stylish, and innovative footwear options available online. From sustainable and ethical finds to emerging designers and direct-to-consumer companies, the choices are endless. With so much variety, finding the perfect pair can be a challenge. So, where do you look when you need new shoes for your next adventure? One of the online retailers to consider is Charles Clinkard. But what kind of footwear do they offer? Are their products as impressive in person as they appear on their website? How well are they packaged? How efficient is their delivery service? Are their customer service representatives friendly and helpful when you reach out to them? Does their website function smoothly when you're making a purchase? All these questions can be answered by customers who have previously bought footwear from Charles Clinkard. Their opinions and feedback will provide valuable insights for you to consider before making a purchase. Browse through reviews from past customers of this company to determine if they are the right choice for you.
About Charles Clinkard
Charles Clinkard is an online retailer specializing in footwear for men, women, and children. Established in Middlesbrough in 1924, they offer a variety of products for men, women, and kids. Men's products include shoes, sandals, trainers, boots, walking shoes, slippers, and wellingtons. Women's range features boots, shoes, slippers, trainers, wellingtons, sandals, canvas, and walking shoes. For kids, they have school shoes, prewalker shoes, boots, canvas, sandals, trainers, wellingtons, and slippers. Additionally, they offer accessories like handbags, hats, scarves, gloves, purses, shoe care products, children's accessories, and gift cards.
Services of Charles Clinkard
In order to shop for footwear from Charles Clinkard, you need to register on their website. Basic information like first name, last name, and email is required for registration. To make a purchase, log in, add your preferred items to the cart, and specify your delivery destination at checkout. If you encounter any issues, customer service can be reached via email or telephone, and they are also active on social media platforms like Facebook, YouTube, Pinterest, Twitter, blog, and Instagram. Payment options at Charles Clinkard include Mastercard, Visa, PayPal, Amazon Pay, American Express, and Maestro.
Feedback for Charles Clinkard
If you've shopped for footwear from Charles Clinkard before, share your experience. How was the purchasing process? Was it smooth or challenging? Is the website user-friendly? Did you receive the exact product you ordered? Was the product as expected based on their website? How was the packaging? Did you encounter any issues with their products? Rate the customer service when seeking assistance. Your review can help others decide whether to shop with this brand.
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Categories Charles Clinkard
Fashion Reviews & Experiences | Online shopping
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Letzte aktualisierung: November 2024
Review with most votes
2 pairs of Sketchers sandals
I am 80 years old and I was served by Sylvia Bangs at your Chichester branch. She was very helpful and personable. I was pleased to be served by a lady of similar age. Full mark... Read onBy: Dilys Adam-Smith