Chelsea Megastore - Overall Rating based on 21 reviews
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Home and third vapor, women's away stadium shirt, and new Nike London Hoodie
I recently bought some stuff from Chelsea Megastore, including home and third vapor match shirts, a women's away stadium shirt, and a new Nike London Hoodie. I was pretty happy with the quality of everything. The vapor match shirts were definitely a step up, and my wife loved her away stadium shirt and London hoodie. But, there was a problem with the shipping options. Even though I preordered the items and was okay with regular shipping and waiting a bit longer, I was only offered express shipping which cost more. It was a bit disappointing because I would have preferred a cheaper shipping option.
Champions league winners hoodie
I recently bought the Champions League winners hoodie and I'm really pleased with my shopping experience at the Megastore. I placed my order on June 19th with a dispatch date of on or before July 24th. I was pleasantly surprised to get a dispatch email on July 6th and my order actually arrived on July 7th. The hoodie is really good quality and I'm thinking about getting another one. The Megastore definitely knows how to provide top-notch products and service.
Football merchandise
I really enjoy shopping at this store for football gear. Being a regular customer, I always manage to snag some good deals on a variety of products. My orders usually arrive quickly, and I find it really convenient to shop online. I do tend to go a bit crazy buying stuff for the kids, but the prices are just too good to pass up. I've never had any problems with my orders, and this store has proven to be very dependable.
Chelsea home shirt purchase
I've been shopping at the store for years and have bought loads of Chelsea tops and other stuff. I haven't always bought from the megastore, but I've spent quite a bit on Chelsea merchandise. I recently got a new Chelsea home shirt for my wife, which arrived quickly. Unfortunately, the clear plastic packaging was damaged, suggesting the shirt might have been returned. The worst part was finding a blue pen mark on the white section of the shirt, which is not on at all. We did manage to get rid of the mark, but I hope the store will be more careful in the future.
Chelsea Football Club Merchandise
I went to the Chelsea Megastore the other day and picked up some really cool Chelsea FC gear! The store was huge and had loads of great stuff to check out. I ended up getting a new shirt, a scarf, and a mug with the team logo on it. The staff were really friendly and helped me find everything I needed. It felt awesome to shop there and I definitely felt like a proper Chelsea fan!
Champions League 2021 shirt order
I ordered a Champions League 2021 shirt back on the 30th of May, but I haven't received it yet. I've been really let down by the support I've been given. Every time I try to get in touch through the chat, I just get a message saying all the Fan Advocates are busy helping other fans and I should look at the FAQs instead. This lack of customer service is not on, it's not fair and has left me feeling really annoyed and disappointed with the whole store.
Football jersey
Being a dedicated fan of the team, I thought I'd get my mate a football jersey from the Megastore as a gift. Ordering it was dead easy, found it on the website straight away. The staff were really helpful and knew their stuff, answered all my questions. The prices were decent, not too steep, so I felt like I got a good deal. Delivery was quick and they kept me in the loop. All in all, had a great time shopping there and would definitely tell other fans to check it out. Cheers!
Chelsea merchandise
I recently bought some Chelsea stuff from the shop and, on the whole, I was happy with what I got. But, I had a bit of trouble when paying. The website wouldn't recognise the 3-digit code on two different cards that I tried. After wrestling with this problem, I had to turn to PayPal to finish my order. Despite this little hiccup, the stuff itself was actually really good quality and just what I was hoping for.
Blue merchandise purchase
This place is absolutely amazing, you know. Despite some people trying to bring down their reputation, I have to say I had a really good experience. I ordered some blue stuff and it actually arrived five days earlier than expected. Can you believe it, five days early! The estimated delivery date was the 15th but it came on the 10th. Everything was in perfect condition, and I couldn't be happier. The service was fantastic, and I even managed to grab some great discount deals on their website. Don't be put off by the negative reviews, they're probably just from rival fans trying to cause trouble. Sure, the returns might be a bit pricey, but luckily everything I ordered fit perfectly so I didn't have to deal with that hassle. All in all, great service and top-quality products. Give them a go, you won't be disappointed.
Personalised kit purchase
I recently bought a personalised kit from the store, and I have to say I was pleasantly surprised by the whole experience. I was a bit worried at first because of some negative online reviews about the delivery time, but my concerns disappeared when I received great customer service from the team. Even though there was a delay in getting a dispatch email, I got in touch with customer services by phone and email, and they were quick to respond and put my mind at ease. They told me that my order was being personalised and would be dispatched soon, and they were true to their word as I received a dispatch email later that day. My order then arrived promptly on Monday morning, just in time for my son's birthday. The whole process, from ordering to delivery, only took seven days, which was better than I expected. I am really happy with the quality of the product and the efficiency of the service I received.
Bought a shirt with name and number
I popped down to the shop to get myself a shirt with my fave player's name and number on the back. The folks working there were dead helpful and nice, but once I'd forked out for the shirt, I had to line up again downstairs to pay for the rest of my bits and bobs. It would've been grand if I could've just paid for the lot in one go.
Holiday t-shirt
Hey, Chelsea Megastore, listen up because I need to have a chat with you about something. I decided to splash out on next day delivery so my t-shirt would arrive in time for my holiday, but guess what? It didn't show up until 4 days later. Can you believe it? I feel like I've been let down by my own team. Sort it out, Chelsea Megastore!
Chelsea FC merchandise
I thought the Chelsea Megastore website was really good, they had loads of Chelsea FC stuff to choose from. But I reckon they could do better with their shipping costs, they're a bit pricey compared to other fan shops online. Cheers.
Football top purchase
I bought a football shirt back on the 18th of November from the store and was hoping to get it by the 30th. But, it's now the 7th of December and I still haven't received my order. I've tried reaching out to customer service through live chats, emails, and phone calls, but all I've got are unhelpful automated responses. I'm really let down by the poor communication and won't be shopping with them again. At this point, I'm thinking of contacting my credit card company to ask for a refund and I just really want to know what's going on with my order.
Merchandise shopping
I popped down to the shop to pick up some awesome Chelsea gear for my football-mad brother's birthday. The store was huge and had loads of great stuff to pick from, so I was spoilt for choice! The staff there were really helpful and pointed me in the right direction for all the top goodies. After a bit of dithering, I eventually decided on a fantastic new jersey and a matching scarf. My brother is going to be over the moon!
Chelsea shirts and gear
I popped into the Chelsea Megastore in London recently and got myself a few Chelsea shirts and bits of gear. They had a cracking selection and I managed to find everything I was after. The staff were dead helpful, making sure I got the right size and all the stuff I wanted. It was dead handy that my stuff arrived in time before I headed off to London, so I could strut around in my Chelsea gear at the matches at Stamford Bridge. The atmosphere at the games was buzzing, especially during the Champions League semi against Real Madrid and the Premier League match against Brentford. I even picked up some more Chelsea gear at the stadium to add to my collection. All in all, it was a top experience and I'd definitely recommend the Chelsea Megastore to any footie fan.
Search filters
I went shopping the other day and I noticed that the search filters on the store's website were a bit tricky to use. When I first gave it a go, it looked like some things were missing from my search results that I thought should have been there. But when I changed my search terms, those items suddenly showed up. It got me thinking that maybe I think about things in a different way compared to how the website does.
Jersey and scarf.
I popped into this shop with my dad to grab some gear for our favourite team. It was great checking out all the stuff they had, I was spoilt for choice with the jerseys so I just went ahead and got two! The staff were really friendly and guided us to everything we were looking for. They even mentioned a special deal on scarves, so I got one for free! All in all, it was a really enjoyable visit and I'm excited to sport my new gear at the next match.
Jacket
I had a terrible experience with that Megastore. I bought a jacket that didn't fit well, so I tried to return it. But it's been a nightmare - I returned the jacket, they promised me a refund, but I still haven't got it. All I'm getting are empty promises in emails saying it will be sorted "soon". It's been weeks now, and I don't have the jacket or my money. It's really frustrating and a waste of time dealing with them. I recommend shopping somewhere else to avoid all the hassle.
Chelsea 1978 shirt
I orderd a shirt in XXL and L arrived, it was a birthday present for my brother in law. What followed was weeks of back and forth via email, they eventually admitted that they didn't believe me so I had to send photographic proof, quite how they thought I would have magicked an L sized shirt out of the air so I could return it I don't know. No ownership of the issue, slow response via email, online chat never worked, I had to log a dispute with PayPal to actually get the return and refund under way - a great example of how not to handle a customer query. I see they have lots of negative reviews on different review sites, it's a reputation fully deserved and I'm just sorry I didn't take the time to research them first before placing the order. Oh and I had to pay £6.60 to return the shirt and they've stopped responding to my request to have that refunded even though I have an email where they told me I would receive that postage fee back.
Review with most votes
Alternative Jersey 19-20
Would rate it 1 but the website won’t let me! I never leave reviews, but my experience with the Chelsea online megastore has by far been the worst customer experience I have eve... Read onBy: Zeeshan Ahmed