Cotswold Teak Reviews
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Faulty steamer chairs
We got these two super cool steamer chairs back in August but as soon as they arrived, one of them was completely broken. The mechanism was all messed up and the chair wouldn't even recline properly. We tried to call customer service multiple times but the person was never available and didn't bother to get back to us. It's really disappointing because we thought we were backing a UK company, but it seems like they have no interest in looking after their customers. I mean, seriously! The only positive thing was the delivery guys who were really friendly, but that doesn't make up for the poor service we received.
Teak bench
I bought a bench from them, but it's really not good. It's all scruffy with marks all over it and the edges are messed up. The arms look like they weren't even sanded properly, there's weird residue on them. I wouldn't want anyone to see it, it's embarrassing.
8-seater round table, extra thick variant
I bought this really nice 8-seater round table, the extra thick one, from this company, thinking it would be really good quality teak furniture that would last a long time. But, unfortunately, after only a year, the wood started splitting and bubbling up, even though I tried to look after it with their recommended teak preserver. I contacted customer service and sent them photos of the damage, but they were really unhelpful and didn't even say sorry. They just said they couldn't do anything to help right now. My previous table from a different brand lasted a whole 20 years, so this new one was a massive disappointment. I would definitely warn other people to steer clear of this company and their products, because I wasted £650 on something that wasn't up to scratch.
An awesome teak extending table
This table is amazing! It's really well-built, super sturdy, and the wood is top quality. Also, it's a breeze to assemble. I absolutely adore it!
Garden table purchased
I recently got a garden table from this company because I've had a garden bench from them for more than 10 years, and it's held up really well. The table was a lovely addition to my outdoor space, and I was really looking forward to it arriving. However, when the delivery came, I noticed that two out of the three tables were a bit damaged. I got in touch with customer service straight away, and they were so helpful and sorted out the issue super quickly. They sent me a replacement table that was in perfect condition, and I couldn't be happier with how it turned out. Overall, I'm really happy with my purchase and the service I got from the company.
Teak furniture with cracks
I bought some teak furniture from this company and unfortunately, the table now has cracks in all four legs and all eight chairs have structural cracks, which are quite dangerous. It's true that teak can have some grain openings, but these cracks are really not acceptable. When I brought this up, the company said they'd replace the table and one chair, but they changed their minds when I mentioned that the new pieces wouldn't match the rest of the set. I'd advise anyone thinking of buying from them to go elsewhere for furniture and better customer service.
Outdoor Teak Furniture
I recently bought some outdoor teak furniture from a shop, hoping it would be strong and able to withstand the weather in my garden. Unfortunately, after just a few weeks, I noticed that all six chairs and the table had mold on them. I did everything I was supposed to, like treating them with teak oil, but the mold just wouldn't go away. It was really frustrating that the vendor didn't respond or help me sort it out, especially when their website said the furniture could handle being outside all year. I'm talking to the vendor now, trying to get a fair response and maybe some compensation for this bad experience. It's a lesson learned to always check for reviews before buying, as the lack of them on the website should have been a warning.
High quality teak garden table and chairs
Ordering furniture online can sometimes be a bit nerve-wracking, but I must say, the quality and delivery of this set were absolutely fantastic. The teak furniture was top-notch, and the price was really competitive. The delivery team was amazing - they showed up on time and put everything together swiftly and with great efficiency.
Garden table and chairs purchase
I've just bought a lovely garden table and chairs and I'm really pleased with my choice. The customer service was top-notch and the delivery came quickly. The furniture is amazing quality, made with beautiful wood and the table and chairs are so comfy. The delivery guys were great, they carried everything into our garden and even took away all the packaging. I can't wait to relax in our new garden furniture when spring comes around.
Table and six chairs
I bought a table and six chairs from this company recently and I have to say, I am really impressed. The furniture design is so beautiful and you can tell a lot of effort and attention to detail has gone into making them. The wood feels smooth and looks amazing in my garden. The lazy susan is a nice touch and really adds a bit of elegance to the set. I keep admiring how lovely it all looks in my outdoor area. I am genuinely thrilled with my purchase from this company.
Garden furniture purchase
I'm really disappointed with the company's poor communication and service. I bought a lot of garden furniture and I was expecting it to be delivered on time with clear updates on my order. Unfortunately, I haven't heard anything back from them despite trying to get in touch. This lack of customer service is really not good, especially considering how much money I spent. I'm shocked at how unprofessional they've been with my order.
Outdoor furniture purchase
I'm really disappointed with the service I received. I ordered some outdoor furniture, had the delivery scheduled, and even donated my current furniture in preparation. But then I received an email out of nowhere saying the items were out of stock. I've tried to complain, but haven't heard anything back. It's just unbelievable.
8 seater oval table and tingewick stackable chairs
After doing loads of research on garden furniture, we finally settled on an 8-seater oval table and Tingewick stackable chairs. The quality and price of the products were even better than we expected. The chairs, especially, are top-notch and super easy to lift and stack. Cotswold Teak were really professional and helpful the whole way through, and I've already told my friends and family to check them out.
Large oval table, 6 stackable chairs, 1 steamer
The furniture from this company is really top-notch. We just bought a big oval table, 6 stackable chairs, and a steamer, and we are over the moon with our purchase. The furniture not only looks amazing but is also really solid and long-lasting. We are seriously impressed with the skill and care that went into making each piece.
Outdoor cushions and steamer cushion purchase
I recently bought some new outdoor seat cushions and a steamer cushion from this company and I have to say, I'm really impressed! The material of the cushions is much softer than my old ones and the colour is a lovely shade of mid blue, it's really lifted the look of my outdoor area. I also really appreciated how well Andy communicated with me about the width of the banana bench cushions, making sure everything would fit just right. I was so happy with my first order that I ended up getting another steamer cushion. The whole process, from ordering to delivery, was so smooth and efficient. The items arrived really quickly and were well packed, making sure they arrived in perfect condition. In general, I'm extremely happy with my experience and I'll definitely be coming back as a customer in the future.
Steamer chairs purchase
The steamer chairs I purchased turned out to be really rubbish. They were put together with flimsy brass-coloured bolts that broke off easily, causing my chair to fall apart. I asked for replacements but haven't received them yet. I've had to patch up the chairs on my own a bunch of times now, and it's been a right pain in the backside. I reckon you shouldn't bother buying these chairs, to be honest.
Table with chairs and cushions
I bought a table, 8 chairs, and 8 cushions not long ago. However, when they arrived, unfortunately 3 of the chairs were broken. It was tricky to check them properly when they came because they were all wrapped up securely. I contacted the company about the issue, but they were not willing to give me a refund. I was really let down by the poor quality of the products, so I've made the decision to send everything back. My overall experience with this brand has been disappointing, so I wouldn't recommend buying from them.
Set of 4 garden chairs
I am really pleased with my new set of 4 garden chairs. They are top-notch quality, with great attention to detail in the craftsmanship and the wood used is fantastic. The chairs were delivered quickly and were packaged really well to make sure they arrived in perfect condition. The price was also very reasonable for wooden furniture, and the customer service I received was brilliant. I would definitely recommend Cotswold Teak to anyone in need of sturdy, natural-wood garden furniture.
Teak bench delivery
I recently bought this bench and it's really good quality. Luckily, it came already fully assembled, which was perfect for me as I'm not keen on putting things together. The customer service was really friendly and helpful, and the delivery was surprisingly quick. I would definitely recommend this shop to my friends.
Wonderful
If you're fortunate enough to have outdoor space, no matter how small, it's worth furnishing. And unless you'll only be staying there temporarily, it's also worth getting something that can stand up to the elements. One company that you can buy teak furniture from is Cotswold Teak.
.The categories of furniture available at Cotswold Teak are bedroom furniture, beds, wardrobes, chest of drawers, bedside tables, dressing tables, stools & mirrors, and bedroom furniture sets. Benches include teak memorial benches, teak armless benches, teak backless benches, teak banana benches, teak companion benches, and teak tree benches. Tables include 4 seater teak tables, 6 seater teak tables, 8 seater teak tables, 10+ seater teak tables, small teak tables, medium teak tables, and large teak tables. Their products also include modern dressing tables stools & mirrors, mirrored dressing tables stools & mirrors, modern bedroom furniture sets. dining room furniture products are modern dining sets, traditional dining sets, industrial dining sets, pedestal dining sets, small dining sets, chesterfield dining sets, kitchen dining sets, and dining table & bench sets.
