England Store

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England Store

50% Would buy here again

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Spotlight: What are our customers saying?

E
Emily
Terrible customer service. My order was placed early July, despatched to Hermes on 7th July and is now lost. Hermes instructed me to contact the seller, which I did, and customer services have now...Read on
R
Rob
Said my shirt would arrive in 3-6 working days. It took over two weeks which made it pointless as I needed it for an event. When I go to return the item, not only do they not refund my shipping, bu...Read on
K
Keir Macintosh
Just awful. Order is late and still has not been delivered. Rang customer service (such a joke of a name) - 1st time they put the phone down on me after I told them I’d like an order update. 2nd ti...Read on
M
Matthew Tomkins
Avoid at all costs. For such a big organisation as the English FA, their service is terrible. Live chat never works, emails go unanswered, Phone line to customer services, don't have clue what they...Read on

All reviews (4)

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    England Training Top

    Terrible customer service. My order was placed early July, despatched to Hermes on 7th July and is now lost.
    Hermes instructed me to contact the seller, which I did, and customer services have now ignored 3 emails over a whole week.
    This was a birthday gift so really disappointed. Will not order again and still waiting for a replacement or a refund.


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    England Shirt

    Said my shirt would arrive in 3-6 working days. It took over two weeks which made it pointless as I needed it for an event. When I go to return the item, not only do they not refund my shipping, but they charge me DOUBLE shipping costs to return it. I've ended up paying 30% of the cost of the item because they can't live up to their delivery promises. Do not use.


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    England kids shirt

    Just awful. Order is late and still has not been delivered. Rang customer service (such a joke of a name) - 1st time they put the phone down on me after I told them I’d like an order update. 2nd time put on hold for ages then they hung up, 3rd and 4th time they told me that their computer system wasn’t working so to call back. 5th time I said I wanted to make a complaint - I then got an update on my order: it’s in the warehouse being processed with no explanation why it’s taking so long and is very late. I asked to escalate and speak to a Manager - only to be told they only accept email complaints as their managers work in another building….with no phones!!
    Utter joke of a company - avoid, avoid, avoid


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    England Away shirt

    Avoid at all costs. For such a big organisation as the English FA, their service is terrible. Live chat never works, emails go unanswered, Phone line to customer services, don't have clue what they are doing. My order was held up, I was never informed of this, despite 3 conversations with customer services, they seem to make it up as they go. Order still not received at time of this review, and still no update.


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England Store

As fans of England football, we always love to get a piece of the action during gameday by turning out in numbers to watch our favourite team play. Even when you can't be physically present at the event, we always turn to our favourite sports channel to get in on the action. Another way to show our support is by purchasing official branded kits. However, getting original branded merchandise can be a hard task as there are tons of fake products in the market. One site where you can purchase licensed England team shirts is England Store. Make sure you go through independent reviews written by your customers of England store to know if their products are the real deal.

About England Store
England store is the official store of the England Football Association. Fans can shop for the officially branded merchandise of the national team, and the store is formally managed by Fanatics International Ltd. Fanatics delivers licensed sports merchandise to over 180 countries, runs stores in over 13 languages, with multi-lingual call centres featuring 11 languages. Fanatics runs all its operations from its main office in the city of Manchester and provides online, retail, and end-to-end events solutions for its 30 partners across various sports. Fanatics has working relationships with globally recognized clubs in the England Premier League, Bundesliga, Ligue 1, and La Liga, along with representation across all major US sports leagues, tennis, golf, F1, rugby, and esports.

Products and services of England Store
Fans can shop for full branded England-related merchandise and get them delivered straight to their doorstep anywhere in the world. Items in stock include the England men and women team shirts, and the official Nike apparel, full England training kits, and the FA Cup-branded balls. Complete kits and accessories are also available in smaller sizes for children and babies. Fans can get original replica shirts of their favourite player, as well as retro England kits and accessories. They also offer shirt personalization for clients who may want a custom name and number at the back of their orders. In addition to its team kits, the England Store also offers branded clothing such as t-shirts, jackets, polos, hoodies, Joggers and shorts, sleepwear, headwear, scarves, and more, which are available in men, women, children and baby sizes. Also available are England branded homeware and souvenirs like mugs & glassware, stationery, toys, books, and many more.

Compliments, complaints, and tips for England Store
Have you shopped for any England related items from the England store before? How long did it take them to ship your product to your doorstep? Did you experience any difficulty searching for an item in their store? How about the product quality, were they the same as was displayed on their website? How would you rate their customer service? Do you have any recommendations about England store that you would like to Lodge here? Do kindly leave and unbiased assessment of the England store to help future customers in their dealings with the company.