eOpticians40 reviews
This score is based on 40 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Cautious but satisfied
Bought on Monday, sceptical at first — arrived quickly and matched description.
Hesitant but pleased
I was proper wary at first — site looked messy and I’d been burnt before, but the order actually worked and stuff arrived. Support’s slow though, bit annoying.
Nearly relieved
I needed glasses for work and was worried; first pair vanished, replacement turned up over a month late, but when they did I was genuinely relieved.
A proper lifesaver
Needed this for a sore back and a wonky prescription — they sorted it quick. Feels sturdy and comfy on, actually surprised. Glad I bought it, thanks.
Honest bloke, bad follow-up
Not impressed — I won't buy again, not ideal. I ordered specs for reading evenings, but emails went unanswered. Eventually a polite chap phoned and, oddly, told me they no longer make my prescription.
Back on the commute
I was halfway through a sunny commute, cursing the pair I'd lost, when the parcel arrived — tracking had been spot on. Much cheaper than other UK sellers, came from Hungary in five days, decent service, I'll use them again.
Nearly didn't order
Spotted their sports specs on a mate’s Insta, was a bit unsure at first about ordering, but delivery arrived promptly and Maggie sorted my questions swiftly — great service, so I told friends.
Nearly gave up, then relief
parcel turned up, sunglasses fit straightaway, feel sturdy, and there was a tiny cleaning cloth tucked in. Proper relieved, honestly.
Half-shade, full glare
I bought these because I needed proper sunglasses for long drives — the glare had been awful, made me squint, honestly. The frames looked nice but the medium tint did almost nothing, so I complained and they just said they'd change the website wording, no offer to swap. I borrowed a mate's darker pair and the instant relief — that's when I knew.
Bit wary at first
I was unsure about ordering — felt a bit dodgy and worried about hidden fees, but I bought the goggles for a weekend beach trip and tried them first morning. They fit well, clarity is good, and my scepticism mostly faded despite slow delivery.
Almost fell for it
I was tempted because of the .co.uk site, I honestly thought my replacement glasses would arrive quick for everyday use. Had doubts about delivery beforehand and, well, they were right — it ships from Hungary and took weeks, not days, so I cancelled. Bit annoying, needed them for work.
Worth the wait
Wasn't loud about it at first, but when it became part of my morning routine I realised I was quite pleased. It arrived in about two weeks, sent from Hungary via Royal Mail. I got a dodgy scam text a few days earlier, which Royal Mail confirmed was fake. Price felt fair for everyday use, and it does the job.
Sorted with no fuss
I got a first pair with a small fitting fault — my mistake — they replaced it straight away, no hassle. I’ve been wearing the prescription pair for a couple of days now; they sit light and stable, better than I expected. Feels like proper designer frames but without the silly price. Would use them again, probably.
Saved-my-holiday
Honestly, they'd get another order from me — Phyllis really sorted the mess I made. I first saw the frames on a mate's Instagram and she pointed me to the site, so I bunged in my prescription and managed to cock it up. Phyllis talked me through the right specs, fixed the order and even upgraded delivery so they'd arrive for our holiday. Properly relieved and pleased.
Pleasantly surprised by delivery
Wasn't expecting much, honestly — but delivery surprised me. I ordered in the evening and got a tracking update next day, and the parcel arrived within the window. Customer service was friendly and answered my query about customs charges quickly, so that calmed me down. I started using the goggles straight away at work and they fit fine; first impressions are good, nice build. Price is fair, all in all glad I took a chance, would use them again.
Proper decent find
customer service was proper helpful, especially Maggie who sorted a couple of silly questions for me. The glasses turned out lighter than expected and fit my son so well he went straight back to playing football without fretting. Process was straightforward, delivery quick and overall a pleasant surprise, honestly.
That moment on the walk home
I only really knew I was happy when I stepped outside wearing them for the first time — sun low, everything suddenly crisp and not glarey. I started using them the afternoon they arrived; first impression was "oh, that's comfy" — snug on the nose, decent weight, lenses felt proper. I was a bit nervous after waiting for delivery and paying over £200, but that first walk made it worth it. I did have to email support about a tiny smudge, they replied quickly and sorted it, which helped me relax.
Finally, the right lenses
I was cautious at first — really cautious. My prescription is odd and I've had rubbish results from other suppliers, so I hesitated. Ordered late 2022, decided not to gush immediately and actually used them for a long time. There was a moment, about a week in, when I realised my confidence in the pool was back; vision as good as my day glasses, if not a touch clearer. They tailored the lenses to the prescription properly, no guesswork, and the goggles themselves feel solid. Not flawless — the strap needed a tiny tweak and they can fog if you ignore the care instructions — but overall they do exactly what I needed. It’s made a real difference to my swimming. If you’ve been burnt before, I’d say these are worth trying.
Not what I expected
I slipped the lenses in after a long commute — they looked fine in the packet, prescription matched, all that — but straight away my eyes started stinging. I needed them for work so I gave them a go, which in hindsight was daft. I’ve been a daily Clariti wearer for months with no trouble, so I was sceptical this would happen. By bedtime my eyes were streaming and next morning they were red, swollen and crusted shut with gunk on the lashes. That’s happened twice with contacts from this supplier, and only on those nights. Oddly the ordering was simple and they arrived on time, but something about the pair itself clearly wasn’t right. Bit annoyed and worried at first, but glad I stopped using them early and went to my optician — could’ve been worse.
Misleading deal, decent lenses
the "buy one, get one free" is really just the cheaper frame being free, which felt a bit sneaky when I first looked. Trying to return them within seven days because I didn’t like the style was frustrating too — customer service said they’d only refund the frame, not the lenses, which doesn’t seem fair. For the money it felt steep, but the lenses themselves are fine and I’m actually glad they weren’t worse. Delivery was prompt and the packaging was okay, which helped my mood. So yeah, mixed feelings — useful glasses in daily life, but do check the small print and be ready to push back if you need to.
About eOpticians
If you need some visual aids, glasses are not always your preferred option. They can fall off, you might loose them, they break easily and they’re not the prettiest sight. If these statements speak to you, you might consider changing your glasses for contact lenses. But where can you find the best lenses? One of the companies that is specialised in lenses is eOpticians. But what kind of company is this? What will the quality of their contact lenses be? How long will it take for eOpticians to deliver your contact lenses? And what kind of customer service can you expect from their customer service if you have some sort of problem or complaint? You cam find some answers to these questions by reading reviews left by real customers of eOpticians. These customers and their opinions, comments, ratings and experiences can give you a better view of eOpticians so your decision to switch to eOpticians’ contact lenses or not becomes a bit more easy.
About eOpticians
eOpticians is an online shop that offers contact lenses. They are one of the largest lens retailers within Europe. They offer all kinds of contact lenses like daily disposable contact lenses, weekly disposable contact lenses, two-weekly disposable contact lenses, monthly disposable contact lenses etc. They also offer toric contact lenses, astigmatism contact lenses and multifocal contact lenses. They offer brands like 1 Day Acuvue Moist, Acuvue Oasys with Hydrac, Acuvue Oasys for Astigmatism, Biofinity, Biofinity Toric, Air Optix Night & Day Aqua, Air Optix Multifocal, SoftLens Daily Disposable, Dailies Aqua Comfort Plus and many other versions. Besides normal contact lenses, they also offer coloured contact lenses. These lenses are great when you want to change your eye colour for a little while. They can also be used for costumed parties, Cosplay meetings and Halloween. The lenses are available in colours like blue, grey, black, green, purple and multicolour. Eyes that have to endure contact lenses can use with some little care. Therefore eOpticians also offers lens cleaning solutions and eye drops.
Services of eOpticians
The contact lenses and eye solutions from eOpticians can be ordered online. Just click on the product that you want and store it in your online shopping cart. If you have completed your payment, eOpticians will send the items right to your home via their delivery service. In case of any questions, complaints or problems about eOpticians’ products or services, you can contact their customer service department. They will be happy to help you out.
Complaints, Compliments and Tips for eOpticians
Have you ever worn contact lenses from eOpticians? Maybe you only used their eye drops or other cleaning and care solutions. In any case, we would be grateful if you would share your story with us. How easy was it to order lenses from eOpticians? What is your opinion on the lenses itself? Are the contact lenses from eOpticians really a worthy alternative for glasses? And what is your opinion on eOpticians’ delivery service and customer service? Write a review and tell everyone what you really thing of eOpticians.
Are contact lenses from eOpticians a good alternative for glasses> Read customer reviews about their contact lenses, coloured lenses & eye drops.
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Last update: December 2025
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Review with most votes
Fine lenses
Contact lenses are a very useful ,yes there are some minus points like allergy and heaviness SofLens36 ,of six pcs set and Hallmark certification makes it trusted. I am using... Read onBy: Jammie