Ernest Jones Reviews UK 2023

Ernest Jones: A Trusted Source for Reviews, Opinions, and Experiences

When it comes to making an informed decision about a purchase, nothing is more valuable than hearing from those who have already experienced the product or service. That's where Ernest Jones comes in. With a strong focus on customer reviews and opinions, Ernest Jones has become a trusted source for consumers in the UK to share their experiences and provide valuable insights. Whether you're looking for a diamond ring, a designer watch, or a piece of fine jewelry, Ernest Jones is your go-to destination for honest and comprehensive reviews.

What is Ernest Jones: A History of Quality and Excellence

For over 70 years, Ernest Jones has been a leading name in the jewelry industry, known for its exceptional quality and unparalleled customer service. Founded in the UK, this esteemed company has built a reputation for offering a wide range of exquisite jewelry and luxury watches, curated from some of the world's most renowned brands. Ernest Jones takes great pride in its rich heritage and commitment to craftsmanship, ensuring that every piece they offer is of the highest quality.

With a strong focus on customer satisfaction, Ernest Jones has established itself as a trusted name in the industry. Their knowledgeable and friendly staff are always on hand to assist customers in finding the perfect piece, whether it's an engagement ring for a special occasion or a timeless pendant to mark a milestone. With their extensive selection and attention to detail, Ernest Jones is dedicated to helping customers find the perfect piece that captures their unique style and personality.

Products and Services of Ernest Jones: Tailored to Meet Every Need

Ernest Jones offers a vast array of products and services designed to meet the varied needs of their customers. From engagement rings to diamond jewelry, fine watches to personalized gifts, their collection showcases the finest craftsmanship and timeless beauty. With a focus on quality and authenticity, Ernest Jones ensures that every piece they offer is sourced directly from trusted suppliers.

Whether you're looking for a classic piece or a contemporary design, Ernest Jones has something to suit every taste and style. Their range includes exquisite diamond rings, stunning necklaces, elegant earrings, and luxurious watches from renowned brands such as Omega, Cartier, and TAG Heuer. With their commitment to providing exceptional customer service, the knowledgeable team at Ernest Jones can help you find the perfect piece to cherish for a lifetime.

Ernest Jones takes great pride in offering a comprehensive range of services to ensure the longevity and beauty of your jewelry and watches. From resizing and repair to cleaning and maintenance, their expert craftsmen will ensure that your cherished pieces are kept in pristine condition. With their dedication to customer satisfaction, Ernest Jones aims to exceed your expectations every step of the way.

Leave a Review for Ernest Jones: Share Your Experience

If you've had the pleasure of shopping at Ernest Jones, we invite you to share your experience and leave a review. Your feedback is incredibly valuable to us and future customers, as it helps us maintain the highest standards of quality and service. Whether you had a positive experience or encountered any challenges, we want to hear from you.

Leaving a review is easy. Simply visit our website and navigate to the Ernest Jones page. From there, you can leave a detailed and honest review about your experience. We encourage you to be as thorough as possible, sharing your thoughts on everything from the quality of the product to the level of customer service you received. Your opinion matters, and your review can help guide others in their decision-making process.

We at Ernest Jones thank you for your feedback and for choosing us as your trusted source for jewelry and watches. We are committed to continually providing the highest level of quality and service, and your reviews help us achieve that goal.

Reviews, complaints & experiences Write a review

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Spotlight: What are our customers saying?

Gordon 11 months ago

Ernest Jones is a well-established jeweller and watch specialist that has been operating for over 70 years. I recently purchased a diamond ring from Ernest Jones, and my overall experience was exce...Read on

Cathryn Bott 8 weeks ago

Wedding rings! Absolutely the worst customer service iv ever come across...my husband and I ordered our le Vian wedding rings from here and what an absolute joke ..my husband still has no wedding ...Read on

Sara Collins 6 months ago

Bought a diamond ring that 50% off , still £1500 . A diamond came out after 6 months , took it back to shop , they sent it off to workshop . Workshop says I knocked it out . No proof even though i ...Read on

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Exemplary customer service at Ernest Jones
Ernest Jones is a well-established jeweller and watch specialist that has been operating for over 70 years. I recently purchased a diamond ring from Ernest Jones, and my overall experience was exceptional. The staff at the store were very friendly and knowledgeable about diamonds. They patiently walked me through the different types of stones available, all while taking into account my budget. They made sure to provide me with detailed information about each stone so that I could make an informed decision. What stood out most to me was their attention to detail throughout the purchasing process. After choosing a ring, they took great care in sizing it perfectly for me, ensuring it fit like a glove on my finger. The packaging was also impeccable - the ring came in a stunning box which added an extra layer of excitement when opening it up. Overall, I would highly recommend Ernest Jones to anyone looking for quality jewellery or watches. Their excellent customer service and product knowledge truly set them apart from other retailers in this space.
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Gordon 11 months ago
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Wedding rings!
Absolutely the worst customer service iv ever come across...my husband and I ordered our le Vian wedding rings from here and what an absolute joke ..my husband still has no wedding ring which we ordered in April and got married in July ..we both ended wearing rings on loan for our actual wedding and as I say my husband still hasn't got one ... absolutely everything went wrong with it that could possibly go wrong ..it's totally and utterly ruined the magic of our wedding rings ...will NEVER purchase from Ernest Jones again ! EVER!

Date of experience: 21 October 2023
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Cathryn Bott 8 weeks ago
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Bought a diamond ring that 50% off , still £1500 . A diamond came out after 6 months , took it back to shop , they sent it off to workshop . Workshop says I knocked it out . No proof even though i asked for it . Just "thats what the worshop says".I only wore it alternate weekends so 12 times max. They offered 20% discount on £365 to replace it. Took it to 2 differen jewellers who see no obvious damage to cause it to fall out. One wouldn't touch it for repair . Another will reset the diamond for £170 . Ernest Jones are a rip off and unhelpfull .
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Sara Collins 6 months ago
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Ernest Jones

Reviews, complaints & experiences

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33% Would buy here again

Spotlight: What are our customers saying?

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Exemplary customer service at Ernest Jones

Wedding rings

Diamond Ring

Ernest Jones