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Do you have a love for high quality, individualistic fashion? Are you looking for a platform on which to purchase items from international brands, without having to leave your home? Then Farfetch may be the new brand for you. Read on to learn all about this company, what they sell and what they stand for, then check out some customer reviews to learn a bit about the experiences of previous customers. 


Founded in 2007, Farfetch is an online retailer of luxury fashion items, selling products from more than 700 brands all around the world. Their mission as a company is to empower individuality and act as a global technology platform to connect consumers, curators and creators, all for the purpose of inspiring the love of fashion. 

Farfetch are also passionate about sustainable fashion, focusing on being positively clean, conscious and circular. They acheive these goals by using 100% recycled and Forest Stewardship Council certified packaging, and by repairing damaged clothing so each high quality piece can be loved again and again.


When first entering the Farfetch website, customers are asked to select a gender (Women or Men, as well as Kids). Once in the selected section of the site, products are split into subsections such as New In, Trending, Designers (such as Balenciaga, Fendi, Gucci, Prada, Burberry, Jimmy Choo, Valentino), Clothing, Shoes, Bags, Accessories (such as belts, glasses & frames, gloves, scarves, umbrellas and wallets & purses), Trainers, Jewellery, Watches, Vintage and Sale. The Kids section is split into New In, Designers, Baby Girls, Baby Boys, Girls, Boys, Shoes, Nursery and Sale.

In addition to their wide range of designer fashion, Farfetch also do their best to make sure the shopping experience is the best it can be for their customers. So if you are not completely satisfied with your order, they offer free returns and a pick-up service! Furthermore, if you do not want to wait for your order to arrive, Farfetch also offers a click and collect service.

Complaints, compliments and customer service

Are you considering buying from Farfetch? Want to know whether this company is trustworthy and reliable before investing in their clothing? Then the best thing for you to do is learn from the mistakes and excellent customer experiences of other buyers. If you can learn to avoid a certain brand, collection or product by listening to other customers, then you could save yourself lots of time and money.

Alternatively, if you are someone who has already interacted with this company, why not take a minute to share your experience here. Just a couple words from you on their brilliant service, or what you thought of the clothing quality could go a long way for another buyer. So share your thoughts now in an honest customer review!