Finnish Design Shop Reviews

: 23

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78% Would buy here again

Most relevant positive review

  2024-06-02
Lamp purchase
My shopping experience at this online store was absolutely brilliant. The website was so easy to ...Read on
Henry

Most relevant negative review

  2024-02-21
Furniture
I bought some furniture from this company not long ago and I have to say, it's been a real l...Read on
lucy

Review with most votes

  2022-03-07
Quality shopping experience wi
For many years now, I haven't been able to buy any furniture to my place of work or my house. But...Read on
Katherine

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    Artemide Tizio Table Lamp

    I recently bought this cool Artemide Tizio Table Lamp from a Design Shop online. The whole process went smoothly, and my lamp arrived pretty quickly. Unfortunately, there was a hiccup with the Customs in my country, causing a delay in the delivery. But, the customer service team at the shop was brilliant and really supportive throughout. They really went the extra mile to help me out, and I was grateful for their professionalism and dedication. I'd recommend checking out the Customs rules of your destination country before ordering to avoid any unexpected problems. It might also be worth looking into different shipping options if your country has tricky Customs procedures. All in all, I was really impressed with the service from this Design Shop and wouldn't think twice about shopping with them again in the future.


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    Impressed by customer service

    I'd just like to say a big thank you to the customer service team at the online store where I recently bought some stuff. I placed my order back in February, but didn't get a chance to actually check it until May. When I finally looked, I realised they'd sent me the wrong items. So I got in touch with the customer service team straight away to sort it out. I was really surprised by how quickly and efficiently they helped me out. In particular, I want to give a shoutout to Ronja, who really went out of her way to fix the issue in less than 24 hours. Her dedication and professionalism were top-notch, and I'm so grateful for her speedy help. Overall, I'm super pleased with the service I received, and I think this online store definitely deserves credit for giving such great customer service.


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    Lamp purchase

    My shopping experience at this online store was absolutely brilliant. The website was so easy to use and had a huge range of designer brands to browse through. I ended up buying a lovely lamp from them, and although there was a small issue with the delivery (which was the courier's fault), their customer service team was amazing. I got in touch with them about the delay, and within a day, they had sorted everything out and made sure my package was on its way. Their quick response and clear communication really impressed me, and I was left feeling very happy with my shopping experience overall.


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    Quality shopping experience with Finnish Design Shop

    For many years now, I haven't been able to buy any furniture to my place of work or my house. But recently I made a decision to bring a new dawn of furnishings into my office and my home. I took time to check the online space for the best plug to get furnitures and household items, this was when I saw Finnish Design Shop. Their Products cover everything you need to furnish your house or office and give it a artistic look. This was where I made my purchase and I am happy today that I made that decision. I would recommend Finnish Design Shop to anyone who wants to get the best.


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    Muuto side table purchase

    I had such great service from the company, it was really top-notch. The people on the client service team were not just nice, but they also got back to me quickly whenever I had questions. I got my order in Belgium earlier than I thought, which was a nice little bonus. However, the Muuto side table had a small problem, probably from being damaged during delivery. They gave me a few options to sort it out, like a refund, a gift card, or a replacement, which I thought was really good of them.


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    Luxurious bath robe purchase

    I recently bought something from this company for the first time and had a bit of a problem because the bath robe I wanted was no longer available. But, Emmi from customer service sorted it out really quickly and with such great customer service. I really appreciate how efficient they were and I would definitely buy from them again. I would recommend this company to anyone.


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    Ferm Living plant pot

    I was really worried about buying stuff online because I'd heard negative reviews about some shops. But, when I ordered a plant pot, it arrived super quickly in just a few days. The delivery guy from UPS was really friendly, and the packaging was top-notch. It was all packed up in two sturdy cardboard boxes with lots of bubble wrap - it felt like opening Christmas presents. And you know what? The plant pot was in perfect condition, no damage whatsoever. I've placed it in my room now, and it looks absolutely beautiful. Thank you so much!


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    My recent purchases

    I bought some stuff from an online shop not too long ago, and I was really impressed with what I got. The quality and design of the items were top-notch. They had a great selection, and I found just what I was after. The prices were fair, and the customer service was on point when I needed help with my order. The delivery was quick and easy, which was a bonus. All in all, I'd definitely suggest this store to anyone wanting stylish and unique items for their home.


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    Coffee table

    I was a bit nervous about ordering at first because of some bad reviews, but I decided to give it a shot and bought a coffee table. It was supposed to be in stock and it got sent out really quickly. I did have a few issues with the delivery company, but the customer service team were really helpful and managed to sort it all out for me. They got back to me pretty quickly too! I reckon I'll definitely be shopping with them again because of the great service.


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    Quick delivery, excessive packaging

    I've just ordered from this online shop and I must say, I was really impressed with how quickly my stuff arrived. Everything I wanted was ready to go, so it only took a few days from when I placed my order to getting it all. Although, I have to admit, the packaging was a bit over the top - I get they want my things to arrive in one piece, but maybe they could ease up on all the wrapping. All in all, it was a decent experience but less waste would be nice.


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    Recent furniture purchase

    I've bought things from this place a few times in the past, and each time has been great, just like it was this time. The stuff arrived fast, and getting free delivery right to my door for big furniture pieces definitely made me choose to buy from here. Plus, the furniture I bought was a good deal thanks to a sale they had going on.


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    Mid-century modern table and chairs

    I recently bought a mid-century modern table and chairs from this shop and, all in all, everything went smoothly. However, when two small items from my order disappeared during delivery, that's when the customer service really let me down. The lack of updates on the tracking information and the unhelpful responses from customer service left me feeling annoyed. Everything's fine when it all goes right, but it's when things go wrong that you get a true sense of how much a company cares about its customers.


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    Cool stuff

    I recently bought some great things from this place and it was fantastic. The website was really easy to navigate and I found everything I was looking for quickly. The delivery was extremely fast and everything was packaged really securely. I even had to return something once, and it was a really simple process. Additionally, they offer a variety of delivery options which is really convenient. Whenever I had a question or feedback, they responded quickly.


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    Friendly customer service

    I must say, I had a really good experience with the customer service team from that online store. They were so friendly, knew their stuff, and helped me out really quickly. The only downside was that I couldn't pick up a small 5kg item from the Showroom on the website, but I managed to sort it over the phone. All in all, I was pretty impressed with the service I got.


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    Home decor items

    I recently bought some home decor stuff from this shop and I was really let down with the whole ordering thing. The delivery never showed up, even after waiting for days, and I had to waste so much time trying to contact customer service and the delivery company to find out where my package was. It was so annoying and left me feeling really unhappy. I wouldn't advise ordering from this shop unless you're prepared to handle possible delivery problems with lots of time and patience.


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    Armchair purchase

    I'm absolutely loving my new armchair! At first, I had some trouble with getting it, but the customer service, particularly from Emmi, was fantastic. She really went out of her way to make sure I got my armchair on time. The quality of the armchair is amazing, and it even arrived earlier than expected. Thanks a lot for the excellent customer service!


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    Ferm Living kona bench

    The Ferm Living bench I got from this shop was even better than I expected. The quality and design were top-notch. Ordering it was easy peasy and it arrived quickly and well-protected. They really put care into packaging it, which showed me they care about their products. I was so impressed with the service overall that I'll definitely be buying from them again in the future.


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    Furniture

    I bought some furniture from this company not long ago and I have to say, it's been a real letdown. The furniture arrived all broken, and even though UPS was the courier they picked and they couldn't manage the return, Finnish Design Shop wouldn't sort out a refund or return for me. So now, I'm down some cash and stuck trying to figure out what to do with this damaged stuff. I'm actually thinking about taking legal action because this company has been so unresponsive and unhelpful. I really wouldn't recommend buying from them after the terrible service I've had.


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    Damaged items

    I bought some really neat things from this shop, but when they got here, they were all smashed up! I sent them an email with photos, but they didn't bother getting back to me. I forked out loads of cash and now I'm stuck with stuff that's falling apart. It's really annoying and I should've paid attention to the other negative feedback about this place. Save your money and shop elsewhere!


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