Flooring365 - Overall Rating based on 20 reviews
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Sample flooring piece purchase
I must say, I've been really impressed with the customer service from the sales team at this company. Richard and Abi knew their stuff and were super helpful, they gave me all the info I needed to make a good decision about what to buy. The sample flooring I got was top-notch and it came on time, so I could check it out at home before making up my mind. All in all, I'm really happy with the service I've had.
Bought 14 boxes of flooring
I ordered 14 boxes of flooring, but when they arrived, 3 of them were completely smashed up with loads of broken planks inside. They then sent me some so-called 'complimentary' replacements, but they were messed up as well. It's really got on my nerves - paid full price for this rubbish!
Herringbone pattern needs A & B boards
I fancied doing a herringbone pattern on my floor, you know? I needed some A & B boards for it. Jeni at the store was really helpful, she knew exactly what I needed. She made sure I had everything sorted and was lovely to chat with. I can't wait to get my floor finished now!
Wood flooring purchase
I've bought flooring from this company before and their customer service is absolutely brilliant. I was a bit confused about how much wood to order, but Abi was so helpful. She got my order sorted out quickly, confirmed the delivery date, and made sure everything was in order. Top-notch service all the way!
Flooring options
Hello everyone, the flooring options available here are absolutely fantastic! I managed to find exactly what I wanted and the customer service was amazing. Abi was incredibly helpful and made sure my order was perfect. I'm really looking forward to purchasing from here again and recommending it to all my friends.
Laminate flooring purchase
I had a chat with this lady named Jeni regarding some laminate flooring, and I must say she was lovely and so helpful. She broke everything down for me in a way that made sense, and made sure I was informed about when it would be delivered. She even mentioned that I could pick a different day for delivery if I needed to. I was genuinely pleased with the service she provided.
Laminate flooring purchase
I recently bought some laminate flooring from this shop and I was really happy with how good the quality was. I was a bit worried at first after seeing some bad reviews about orders arriving damaged, but I decided to give it a go anyway. Luckily, the flooring I got was pretty much perfect. The colour and texture matched what was shown on the website, and it was really easy to install. I can't comment on their customer service for fixing damaged orders, but my overall experience with this purchase has been great and stress-free.
Flooring delivery
I bought some flooring from this company not long ago and I must say, it was a great experience. Jeni, the customer service agent, really went the extra mile to sort out the delivery and even gave me a choice of a few different options. She was so polite and made everything run like clockwork. The flooring itself is top-notch quality and it looks fantastic in my house. I'm really pleased with my purchase and the service I got.
flooring
This company is absolutely fantastic! I had such a great experience using their website, it was so easy to navigate and find exactly what I was looking for. I had a lovely chat with a lady called Helen regarding delivery, she was incredibly friendly and knowledgeable about the products. Thanks to her, I managed to select the ideal flooring for my room.
Amazing customer service
Helen from customer service was absolutely brilliant, she was professional, helpful, and really friendly. It's a rare thing to come across someone like her nowadays, she definitely made my shopping experience a whole lot better. Thanks to her, I really enjoyed picking out flooring.
Engineered oak flooring order
I was really impressed with how quick and professional the customer service team at this company was. I put in my order in the evening and was called by a lovely lady called Helen the next day. She explained everything about the delivery and answered all my questions perfectly. I would definitely recommend this company for their amazing customer service.
Laminate flooring purchase
The products in this store are really impressive, with loads of options to pick from to suit your style and budget. But, what really annoyed me was the delivery and collection charges. It's fair to pay for delivery, but charging for collection seems like a total rip-off. It's frustrating to feel stuck with no choice but to pay. You need to be careful not to order too little, as the costs can mount up fast.
Second order, Engineered oak flooring
This is actually our second time ordering from the company, and we've been lucky enough to work with Jeni on both occasions. Jeni gave me a call straight after I placed my order to check on the delivery details, which was really nice of her. The first time we ordered was for the bedroom, and the flooring looks amazing - we were really impressed with the quality of the engineered oak. We've gone ahead and ordered flooring for the whole bungalow now and we're excited to see the same fantastic results.
Easter promo purchase
Received my flooring today on a large truck with an electric pump truck to unload it into my garage. I simply had to press a button to operate the garage door. Abi from sales was extremely helpful and even applied my Easter promotional discount despite it being May. Managed to secure some great deals and now looking forward to seeing how the flooring looks once I unpack the boxes in 2 weeks. Everything seems to be going well so far! Many thanks, Abi! 👍
Tiles and carpet bought
I really enjoyed my time at that place. Ordering online was a breeze, I could do it in my sleep! When it came to sorting out delivery, Helen was amazing on the phone, she was so helpful and gave me all the information I needed.
Quick and easy ordering process
I was really pleased with how easy it was to order from their website. The layout was simple and I found what I wanted without any trouble. The prices were great too, with discounts added in as a nice surprise. The company kept me informed the whole way through, with useful updates. I'm excited to see the quality of the products when they arrive.
Additional flooring purchase
I had to buy some more flooring recently and was really impressed with the great customer service I got from Helen at Flooring365. She gave me a call to let me know about some changes to the second order and took care of it for me without me having to ask. Her attention to detail and proactive attitude made everything go really smoothly and easily. I'm really impressed with the service I got from Flooring365 overall.
Flooring purchase for project
I recently bought some flooring for a project I was working on. I found the perfect flooring online and decided to contact the team for advice on the best products to use. I had a chat with a really knowledgeable representative who gave me all the information I needed about glue, underlay, and thresholds. The ordering process went really smoothly, and another team member helped me place the order and sort out payment and delivery details. The flooring arrived on time, so it had time to adjust to the temperature before we started installing it. The end result was great, and I'm really happy with the advice and service I got throughout the whole process.
Flooring purchase
I've just bought some flooring from this company and I must say, I was really impressed with how efficient and professional their staff were. What really struck me was that they got in touch with me straight away, so I didn't have to waste time chasing them up. The whole process was quick and simple, and the staff were so helpful. Dyllan in particular was amazing and really gave me the support I needed. This is the second time I've bought from them and I would definitely recommend them to anyone.
lovely experience shopping from Unity
I needed flooring materials for my newly remodeled house and I wanted the best flooring. After much consideration, I decided to shop with Flooring 365. I wasn't so sure about their products and services, so I only hoped I get the best when it finally get delivered to me. I ordered Gladwell engineered natural oak lacquered wood flooring. It was delivered to me within a few weeks and it was exactly what I wanted and their prices were quite affordable. I am happy with their product and services and will shop with them again whenever I need any of the products that they sell. I recommend Flooring 365 to anyone looking to purchase quality wood flooring.
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lovely experience shopping fro
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