Ghost - Overall Rating based on 22 reviews

64% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-28
Gorgeous pale green silky dres
Wow, this dress was a total showstopper! I bought this gorgeous pale green silky dress for a wedd...Read on
Holmes

Most relevant negative review

  2024-04-30
Overpriced dress
I really wish I had checked the reviews before buying this expensive dress. The quality was so po...Read on
C. Carter

Review with most votes

  2022-03-16
Quality fabrics
I got an interview to attend next summer, I have been wondering what to wear to look stylish and ...Read on
Michelle

Reviews (22)

  (10)

 (3)

  (7)

  (0)

  (2)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gorgeous pale green silky dress for a wedding

    Wow, this dress was a total showstopper! I bought this gorgeous pale green silky dress for a wedding and I have to say, I felt like a million dollars in it. The fit was spot on, I just followed the size guide and went up a size to make sure it hugged my curves perfectly. The dress just oozed sophistication and class, making me look like I'd spent a fortune on it when really it was a steal. I got loads of compliments all night long, and I was over the moon with my choice.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress

    I bought a dress from this shop the other day and honestly, I'm really disappointed with it. To start with, they charge a massive £4.95 just for delivery, and then another £4.95 if you want to send something back. I think that's way too much, don't you? Plus, when I ordered my usual size 8 (XS), the dress that arrived was more like a size 6 (XXS). It was a total shock as I already have 8 other dresses from this brand in a size 8 and they've always fitted perfectly. It's so frustrating that they can't be consistent with their sizes, and now I'm put off shopping there again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Black skirt

    I ordered this really sweet black skirt from this website, but it never arrived. I even asked my neighbours, but nobody received it. It seems like it got delivered somewhere else, not to me! It's quite a puzzling situation! Customer service is investigating, so hopefully they'll solve it soon. I'm just waiting to see if I'll get a refund or a replacement.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Luna Satin Skirt

    I was really disappointed when the skirt I ordered arrived. The tissue paper in the package was crumpled and torn, with a big greasy stain on it. And the skirt was really creased - even after I steamed it, the creases wouldn't go away! I was hoping for better quality from that brand.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Black shirt and grey jeans

    This brand never lets me down with their top-notch clothes and classy yet effortless style. I recently bought a black shirt and grey jeans, and once again, I was blown away by how well they fit and feel. You can tell they put a lot of care and work into making each item. Their style is classic and versatile, so it's a breeze to pair them with other pieces in my wardrobe. I always feel chic and self-assured when I wear their clothes.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Overpriced dress

    I really wish I had checked the reviews before buying this expensive dress. The quality was so poor and on top of that, I had to pay extra for postage and a ridiculous handling fee just to send it back. Such a waste of money!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress

    I recently got this amazing dress and I cannot believe how stunning it looks in person compared to online! I'm 5'8 and it fits me just right, especially when I wear my heels. The packaging was really tidy and well-presented. I decided to get two sizes to test out and returning the one that didn't fit was a breeze - super easy and fast. They made sure to keep me informed every step of the way until my return was all sorted out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress and blouse

    I've bought a dress and a blouse from this company before without any problems. However, my recent experience has been really disappointing. I ordered a dress and blouse, but when the parcel arrived, it was empty. I got in touch with customer service straight away to let them know, and they said they would look into it. Despite me reaching out multiple times, I still haven't got a proper response. On top of that, I'm still being charged for things I never got. This kind of customer service is not acceptable and has really disappointed me. I won't be shopping with this company again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Clothing purchase

    I was really impressed with the quality of the clothing I bought - it was top-notch! The materials used were fantastic, and the craftsmanship was just impeccable. The attention to detail and the overall finish of the garments were exceptional. And to top it off, I managed to snag some great deals in the sales, getting high-quality pieces at a bargain. The cherry on top was the lovely packaging, which added to the whole luxurious experience of receiving my order.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress in my size on sale

    Oh my goodness! I was so shocked when I found the exact dress I'd been eyeing up in my size on sale! It felt like a dream come true. The quality was fantastic and it fit me perfectly. I'm definitely going back for more great deals.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Elastic waist trousers in small, skirts in medium or large

    I've just bought some elastic waist trousers in a small size and skirts in both medium and large from the store. The material is really good quality, with vibrant colours and a great design. I did find the sizes were a bit off for me, but I know my measurements pretty well so it wasn't a big deal. The fact that the sizing is consistent across different items made it simple for me to find the perfect fit.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, quality fabric, secure packaging

    Sometimes you've just got to give credit where credit's due. My order came quickly, and when I needed a different size, swapping it was a breeze. The material of the clothes is really nice, so I can't complain about that. But, the packaging could do with a bit of an upgrade. It was too simple to pull out the item without messing up the tape or box. Come on, let's step up our game in that area.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Black midi dress

    I recently bought a black midi dress from Ghost and I have to say I am really impressed with both the product and the service I received. The website was simple to use when ordering, but I did make a daft mistake with my address once I had placed the order. I sent a quick email to the customer service team at Ghost, and they swiftly sorted out my mistake without any bother. They kept me updated throughout the whole process with tracking info on when my order would be delivered. When my dress finally turned up, it fitted me perfectly and was obviously made with care and attention to detail.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Luxurious and versatile tops

    The tops in this shop are absolutely luxurious and bring a touch of elegance to any outfit. I wear them casually very often and always get compliments wherever I go. Although, I do find that I have to get them altered to fit my figure better as they are quite long. Overall, I am really happy with my buys and will definitely be coming back for more.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Two dresses for my sister's wedding

    I bought two dresses for my sister's wedding recently from this company. When I got my confirmation, I was told that one of the dresses had actually been sold out, even though the system didn't catch it at first. It was really disappointing because it meant I only had one dress for the big day. The person I spoke to reassured me that the one dress left would still be sent out as normal. Unfortunately, that dress got lost in the post and I only found out three days before the wedding. That meant I had to rush to find a replacement at the last minute, which caused a lot of stress and made it hard to find something suitable.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress purchase disappointment

    I recently bought a few dresses from an online store with the idea of trying them on to see which one suited me best. Unfortunately, I was let down when I discovered that three out of the four dresses I ordered weren't actually in stock, even though I was able to buy them on the website. That was really frustrating and annoying. Still, the fourth dress that did come was absolutely stunning and I'm really happy with it. The company did refund me for the dresses that weren't available, which I thought was good. All in all, while I'm happy with the dress I got, my experience with the online store wasn't great.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International delivery to New Zealand

    I was really impressed by how quickly this company delivered my order to New Zealand - it only took a week after I paid. The service was so efficient and fast, it was even better than I expected. The only problem I had was not being able to pay directly from my UK account, which is why I had to deduct one star from my rating.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed delivery, oversized clothes, handling fee

    I'm really disappointed with the service I got at this place. I had to wait for over a week for my parcel to arrive, which is just not on, especially since it's coming from the UK. And when the clothes finally turned up, they were way too big and didn't fit properly at all. To make matters worse, I had to pay an extra £4.95 handling fee on top of everything. The only good thing was that they agreed to refund the fee, but that doesn't make up for the terrible shopping experience I had.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dresses from discounted outlet

    I just bought some dresses from the company's sale section online and I have to say, I'm really impressed with how nice they are. They're not just fashionable but also really well-made, so I know they'll last me a long time. The packaging was neat and looked good, which made the whole shopping experience even better.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Palm Satin Slip Midi Dress

    Criminal company! I ordered the Palm Satin Slip Midi Dress in dark orange on the 29/11/2022 as part of a larger order. The dress was never received and I am still trying to get this company to refund the item that has been paid for but not delivered. Their customer service is terrible, taking weeks at a time to respond and they do not have a phone number to call. I will be taking them to court and reporting them to trading standards as it is illegal to operate this way.