High Street TV Reviews

: 28

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86% Would buy here again

Most relevant positive review

  2024-05-12
Kitchen oven
I bought a kitchen oven from the High Street TV website not long ago. It got delivered on a Satur...Read on
C. Ellis

Most relevant negative review

  2021-03-31
Slim Cycle
I ordered a slim cycle and chose to pay in 3 instalments. However, after a few days of using the ...Read on
Karen Langridge

Review with most votes

  2018-09-27
Great product
Paint runner, 12 in 1 cooker and Seren Toaster booked from me and delivery was again late this ti...Read on
Martin J

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    Recent purchase experience

    I bought something not long ago and had a totally different experience compared to what others have mentioned here. It didn't go so smoothly for me this time. The first thing I ordered appeared to have vanished into thin air, or maybe the delivery person thought they'd keep it for themselves. I ended up with nothing and felt annoyed. But when I got in touch with customer service, they were surprisingly quick and offered to either give me a new one or refund the missing item. I chose a replacement and was really pleased to get it in just 24 hours. Credit to them for sorting things out so promptly.


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    Jet Hawk without Outdoor Tap

    The Jet Hawk is really great because you don't have to connect it to an outside tap - I gave it a go straight away! The only downside was that the extension connector was leaking and the filter was broken. I got in touch with customer service and they're sending me replacements. It's a bit loud, but it does a good job of cleaning. Just be cautious when using it to water plants, it's quite powerful! I received the replacement parts, the filter is working fine now and there are no more leaks from the extender, but the plastic cover keeps slipping down the tube.


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    Customer Service Experience

    I must admit, I wasn't too keen on my purchase from this company at first. But, when I left a review airing my concerns, I was pleasantly surprised by the top-notch customer service I got in return. They got in touch with me quickly and dealt with my issues in a very professional and serious manner. They sorted me out with a full refund without any fuss. I was really impressed with how they handled everything and how they really paid attention to my feedback. Big thank you to the customer service team for doing such a great job.


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    Faulty item replacement

    I had a bit of a problem with something I got from High Street TV the other day. But when I got in touch with their customer service, I was really impressed by how fast they got back to me and how well they dealt with my issue. The people I spoke to really knew their stuff, were really polite, and made it super easy for me to send the faulty item back and get a new one. I'm grateful for the top-notch service I got and I'll definitely be thinking about buying from them again.


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    Kitchen oven

    I bought a kitchen oven from the High Street TV website not long ago. It got delivered on a Saturday, but I found out it was a bit damaged. I was bummed to see that I couldn't call their customer service over the weekend to sort it out. It was a pain, but I chose to keep the oven rather than deal with the hassle of returning such a big item.


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    Customer Service Experience

    I recently had the pleasure of dealing with the customer service team at this company and I have to say, I was really impressed. They replied to my emails quickly and the staff were all really helpful. My experience was fantastic overall. It's nice to come across a company that really cares about making their customers happy and goes the extra mile to make sure everything runs smoothly. I would definitely recommend their customer service to anyone who needs help.


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    Great product

    Paint runner, 12 in 1 cooker and Seren Toaster booked from me and delivery was again late this time. Quality of your products are the main attraction why still buying from you.
    Your customer service assured me , this will not repeated again but second time I received my parcel late from your courier partner.
    12 in 1 cooker is really very useful, roster quality is also very good..So quality is not an issue but something is missing as I described and must be resolved it.

    I purchased the core magic only a few months ago and I was really impressed with the item, since using it I have felt the difference with my muscles feeling more toned and especially my lower back has strengthen and less back pain.
    The item itself is absolutely great but within a few weeks of using it the handle fell off the unit, I returned it and the item was repaired and after a week of using it the same thing has happened again and I will be returning the core magic


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    Customer service experience

    I wanted to share a customer service experience I had recently. I spoke to a guy called 'Brent' who was really helpful and quick at sorting out my issue. I got in touch with the customer service team about a problem, and Brent not only understood what was going on but also fixed it pretty quickly. He said he'd get back to me with an update, and he actually did. I was really impressed by how professional and dedicated he was in getting my problem sorted out.


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    Amazing copper retracting hose with hand sprayer

    Oh my goodness, I am absolutely thrilled with my new copper retractable hose and hand sprayer! It is honestly the best thing ever. It arrived super quickly and was packaged really nicely. The hose is just fantastic, I can leave it coiled around the tap and it doesn't try to wiggle away in a different direction like my old one did. I am completely smitten with it! And now I have the perfect Christmas gift idea for my friend, yay! xx


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    Air conditioning unit

    This air conditioning unit has honestly been a real lifesaver for me in the warmer weather. I live on quite a busy road, so I can't really have my windows open at night because of all the noise. But thanks to the night setting on this unit, I can sleep in comfort and peace in my bedroom. Honestly, I would totally recommend this product, especially if you find it hard to keep cool at night.


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    "Jet Hawk purchase"

    I just have to give a shoutout to High Street TV for their amazing service. Ordering was a piece of cake and my Jet Hawk arrived super quickly. It's honestly changed the game when it comes to my household chores. I'll definitely be telling all my family and mates to check it out.


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    Cooling Fan

    I bought a cooling fan from High Street TV not long ago and I have to say, I'm really chuffed with it. It gives off a nice breeze and it looks really sleek and modern in my room. It's made me so happy that I'm even considering getting another one for a different room in my house.


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    Faulty charger replacement

    I bought this thing online and the charger was faulty. Unfortunately, I lost my receipt and order number. But when I contacted the store, they were really helpful! The operator assisted me in locating my order details and sent a new charger to me. I only needed to return the faulty charger, not the entire item. It was really good service, I would definitely recommend them!


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    Replacement Bionic Trimmer Charger

    I got in touch about getting a new charger, but ended up getting the wrong items. After a bit of a wait, I finally got the right charger. The customer service was really helpful and went above and beyond, I'm just happy to have a working charger at last.


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    Garden tool

    I bought this garden tool and it came early, which was really cool! Putting it together was a breeze and there are plenty of ways to adjust it. I think it's going to be a fantastic tool for my garden. I'm really pleased with it, and even my mum said she could use it as well!


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    Lawn strimmer battery replacement

    I bought a new battery for my dad's lawn strimmer, but it turned out to be the wrong one. Luckily, after getting in touch with customer services, we managed to send it back and get the right replacement pretty fast. The strimmer is up and running again now, and we're really thankful for the excellent customer service we received.


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    Fast and easy shopping with great quality items

    Shopping on this website is a breeze! The delivery is really fast, and the items always look just like they do in the ads. I've been truly impressed with the quality of everything I've ordered so far. I've even shared it with my family and they're big fans too. The prices are great too, so I'll definitely be buying more from here in the future.


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    Jet hawk

    I bought this jet hawk and it broke on me when I tried to attach the gun. I was really gutted because it looked so cool on TV. I reckon I just got unlucky. I wonder if anyone else has had the same issue?


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    Spray hose, air fryer

    The things I bought were exactly as they described them! My jet spray hose broke, but they replaced it immediately. I told my family and friends about this website and my son got an air fryer that he really enjoys. It's just right for him and his son.


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