Luxury Flooring Reviews

: 22

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91% Would buy here again

Most relevant positive review

  2024-05-29
Flooring purchase
I recently bought some new flooring and I have to say, I was really impressed with how well I was...Read on
T. Hunter

Most relevant negative review

  2024-04-15
Laminate flooring purchase
What a complete nightmare dealing with this company! I gave them my hard-earned cash for some lam...Read on
Joshua

Review with most votes

  2024-02-20
Luxury vinyl flooring
I just wanted to share how impressed I was with the amazing customer service I got at Luxury Floo...Read on
stacey

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    Flooring samples

    I recently ordered some flooring samples from Luxury Flooring and I have to say, I was really impressed with the whole experience. The samples arrived in a lovely package with a nice touch of a teabag and biscuit included for a little treat while I was looking at them. I also got a courtesy call from the company, which was a pleasant surprise and made the whole customer service experience feel more personal. The quality of the products themselves was top-notch, really living up to the luxury flooring reputation. I also thought their website was really elegant and easy to use, which made it simple for me to find the perfect flooring for my home. Whoever designed their website deserves a big award for creating such a classy and efficient platform.


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    Flooring samples

    I have to admit, I was really impressed by how well the staff communicated with me. Lewis was fantastic, he made sure I had all the info I needed. The website was really easy to use, and that room visualiser tool was amazing - it helped me see how the flooring would look in my space. The floor samples arrived quickly, so I could make a decision without any hold-up. The online quote system was simple and stress-free. What really stood out was how they offered to store the samples for me until I was ready to use them - now that's what I call brilliant service. Overall, a great experience that made me feel confident in my choice.


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    Flooring and skirting

    I popped into Luxury Flooring to pick up some fancy flooring for my room, and I was really looking forward to getting some skirting to match. The staff were all really friendly and helpful, but I was so disappointed when they didn't have the skirting that went with my flooring. I mean, what's the use of having stylish flooring if you can't get the skirting to match, eh? Despite that setback, the flooring itself was fantastic and really transformed my room, making it look really elegant. So, apart from the skirting issue, I was pretty pleased with my purchase in the end!


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    Flooring purchase

    I recently bought some new flooring and I have to say, I was really impressed with how well I was looked after. The guy I spoke to, Aiden, was so professional and really knew his stuff when it came to all the different types of flooring they had. He listened to what I needed for my project and gave me some great advice on which flooring would be the best fit. I never felt rushed into making a decision, Aiden gave me the space to think it over and get back to him when I was ready to buy. All in all, I had a really good experience with the company.


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    Laminate flooring purchase

    I bought some laminate flooring from this company recently and I have to say, I was really impressed with the service I got. The staff knew their stuff and gave me all the info I needed to make a good choice. Ordering was easy and they kept me updated throughout. The prices were fair and I felt like I was getting a good deal. The delivery was quick and the flooring arrived in perfect condition. All in all, it was a great experience and I'll definitely be going back for any future flooring needs.


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    Flooring purchase

    I bought some flooring from this company not long ago and I have to say, the customer service from Jess was brilliant. Jess was so helpful, patient, and really knew their stuff about the products. We were a bit unsure about what flooring to go for, but Jess gave us loads of samples until we eventually made up our minds. Ordering was really straightforward and everything went smoothly, and we're really happy with the quality of the flooring.


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    Laminate flooring purchase

    The service we received at Luxury Flooring was absolutely fantastic from beginning to end. They provided us with a top-notch sample service that allowed us to really take our time and select the perfect flooring for us. Jessica, our sales consultant, was so helpful and gave us some great advice which really helped us make our final choice. The whole ordering process was smooth and quick, and they looked after us really well the whole way through. Now we're just really excited for our flooring to arrive and to see how it looks in the end!


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    Recent flooring purchase

    I bought some flooring from this company recently and I am really pleased with how it turned out. Everything went really smoothly, from looking at samples to placing my order. Tom Hughes was really helpful the whole way through, making sure I had all the info I needed to make the right choice. The delivery was quick and efficient, which I was really grateful for. Overall, I am very happy with how everything went and I would definitely recommend this company to anyone looking for good quality flooring.


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    Flooring samples

    I've just got my flooring samples from Luxury Flooring and it's looking good! The info they sent was quick and helpful. The samples seem to be top-notch and were packaged really nicely. I liked that there were lots of samples to pick from. And the Yorkshire tea and biscuit they threw in was a lovely bonus - might have to start buying that tea now. Overall, I'm really impressed with the service and quality from Luxury Flooring and don't see any reason to go elsewhere right now.


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    Flooring for my home renovation

    I had a really great experience with Luxury Flooring. Their customer service was brilliant, they really knew their stuff and helped me pick out the perfect flooring for my home renovation. They sent me samples quickly, which was really helpful in making my decision. The way they presented their products was top-notch, showing how much they care about the quality of their flooring. I would definitely recommend Luxury Flooring to anyone in search of top-quality options for their home.


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    Sample order, fast delivery, helpful service

    The service was absolutely brilliant - I ordered some samples and they arrived the next day, which was really impressive! And to top it off, they even included a tea bag and biscuit in the delivery, which was a lovely gesture. Aiden was fantastic, giving us quotes and advice on costs and what we needed for our project. The flooring is superb quality too.


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    Wood flooring purchase

    I got this wood flooring from a place and it was a complete disaster! The flooring was faulty and when I asked for help, they were just like, sorry, not our problem. I wasted so much money on it. Not cool.


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    Laminate flooring purchase

    What a complete nightmare dealing with this company! I gave them my hard-earned cash for some laminate flooring that turned out to be shockingly poor quality. And then, they flat out refused to give me a refund. Their customer service was a joke, despite all their promises online. I recommend everyone to avoid this dodgy company like the plague.


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    Beautiful flooring

    I can't praise this company enough! Michael over at this flooring company was just amazing. He not only gave top-notch service, but the flooring quality was excellent. He was really quick at getting back to my emails and calls, sorting out urgent deliveries, answering all my questions, and giving quotes promptly. The flooring I got was stunning and matched the sample perfectly. I'm really pleased with my purchase and the whole experience with this company.


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    flooring

    Oh my goodness, the service in that place was absolutely fantastic! They were so fast and didn't pressure me to make any purchases. The salesperson was really lovely and assisted me in exploring all the various types of flooring they stocked. It's going to be a tough decision because everything looks stunning and there are just so many choices available!


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    Fast response and professional service

    Oh my goodness, this place is absolutely fantastic! The guy Scott who sorted out my order was really professional and on top of things, no messing about at all. Dealing with them was such a great experience, I'm definitely going to spread the word to all my friends.


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    Luxury vinyl flooring

    I just wanted to share how impressed I was with the amazing customer service I got at Luxury Flooring. There was this staff member, Sarah, who really knew her stuff and paid attention to all the little details. She explained everything in a way that was easy to understand, so I never felt lost or stressed out. Sarah was so patient and helped me make the right decision for my home. Thanks a lot, Sarah, for making my shopping trip so enjoyable!


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    New flooring

    The person we spoke to at the showroom was really knowledgeable and helpful. She knew all the different types of flooring options and guided us to choose the perfect one for our house. We are absolutely delighted with our new floors, they look fantastic!


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    Flooring sample purchase

    I bought some flooring samples not long ago and I must say, I was really impressed with the service. The samples arrived quickly and the quality was top-notch. There were loads of options to pick from which made it much easier for me to make a decision for my project. The customer service team were so helpful and knew their stuff, they answered all my questions and guided me through the decision-making process. All in all, I had a great experience with Luxury Flooring.


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