M&Co - Overall Rating based on 23 reviews

70% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-21
Birthday treat
I had the most amazing birthday celebration at this lovely place called The Feathers Helmsley. It...Read on
Arthur

Most relevant negative review

  2024-03-03
Trousers
I've just bought some trousers from this company and I have to say, I was pretty gutted with...Read on
Lucas

Review with most votes

  2019-04-23
Good Variety and colors
Well, This centre is not new for me but first time I am writing review of M&Co. Beach cover...Read on
Eleanor

Reviews (23)

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    Birthday treat

    I had the most amazing birthday celebration at this lovely place called The Feathers Helmsley. It was absolutely fantastic! I decided to go there for my birthday treat and it couldn't have been better. The staff were really friendly and made sure everything was just as I liked. I'm really looking forward to going back there soon!


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    I bought a dress online

    I was really looking forward to getting my new dress from that online shop, but I was quite disappointed when it didn't fit properly. Having to pay to send it back was a bummer and made me feel a bit low. The email they sent with the returns information was so small, I could barely make out the details, and the link they provided for the returns address didn't even work! When I tried to reach out to customer service for help, they weren't very supportive. I used to shop at the store near me regularly, but now I don't think I will be ordering from this place again. Feeling quite let down, to be honest.


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    Lovely festive top

    I bought the top from this store for the festive season and it was just what I was looking for. The delivery man was really kind and dropped it off on time. The top is good quality and fits me really well. I'm really happy with my purchase and how everything went at the store.


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    Two dresses that did not fit

    I was pretty disappointed with my experience at M&Co to be honest. First off, I struggled to find their phone number, so it was a bit of a mission to get in touch for help. And when I finally did speak to someone, I explained my issue with returning some dresses. They told me I didn't need a printer to send them back, but the instructions they emailed me were all over the place and just confusing. Overall, it left me feeling really annoyed and let down.


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    Garment purchases

    I really like buying clothes from this shop as they always have such great designs and well-made pieces. The only downside for me is that I can't go into a store to feel the fabric before buying.


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    Clothes and delivery

    Hey, I recently bought some new clothes and the customer service was amazing. They helped me with picking out the items and the delivery was really quick. I'm super pleased with what I bought. I've been a loyal customer for a long time and even when they had physical stores, the quality was consistently great. I definitely recommend them!


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    Return label inconvenience

    I was a bit gutted when I realised I had to make my own returns label for my latest buy. It was so much easier when they used to pop in a pre-printed label that I could just stick on and send back with Royal Mail. This new way just seemed like an extra faff for me as a customer.


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    Brown striped jumper

    I bought this thing expecting it to have a ladder pattern, but turns out it actually had brown stripes. Even though it wasn't what I thought, I still liked the jumper and it fit nicely.


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    Dress purchase

    I bought a dress online recently and I was really pleased with it. The company's service was great and the dress was just like how it was shown on the website. The quality was top-notch. Ordering it was simple and quick, and I was pleasantly surprised by how fast it arrived. I do miss being able to go to a store though and try things on before buying them.


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    Trousers

    I've just bought some trousers from this company and I have to say, I was pretty gutted with the whole thing. First off, they slapped me with a £2.99 delivery charge, then I had to fork out another £3.00 to send them back, and to add insult to injury, they whacked me with a £3.00 "restocking" fee. Honestly, it cost me an arm and a leg just to try on a pair of trousers. And as if that wasn't bad enough, I got in touch with their help desk by email and didn't even get a response. Terrible customer service, if you ask me.


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    Easy ordering, great choice, quality merchandise

    I just bought something from this website and I have to say, it was a really good shopping experience. The website is so easy to use, I had no problem at all finding what I wanted. Placing the order was a breeze and I liked that they kept me updated on when it would be delivered. The stuff I got was top-notch quality and the sizes were spot on - exactly as they were described on the website.


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    Jacket purchase

    I recently bought a jacket from this company and everything went really smoothly. Their website was easy to use and placing an order was simple. I got updates about my delivery on time and it arrived quickly. The jacket fit me perfectly and was really good quality. The price was fair and it was definitely worth the money. I was really happy with the service and I'll definitely be shopping with them again.


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    Casual skirt and blouse

    I found this skirt and blouse and they are amazing!!! The fabrics are really nice and the blouse can be dressed up or down. They fit me perfectly and I feel really good in them. I'm delighted with my purchase.


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    Jeans ordered

    The website was really easy to use and I quickly ordered a pair of jeans. Even though I chose normal tracked delivery, which usually takes 3-5 days, I was pleasantly surprised when my order arrived in just 2 days - much faster than I expected! The quick delivery was even better than I thought, and it really impressed me with how efficient the service was.


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    Easy to use website, on-time delivery, good quality clothing, generous sizing.

    I bought something from this shop not long ago and it was really great. The website was easy to use and I found what I wanted quickly. They delivered my item on time and it was just what I expected. The clothes are really good quality and the sizes were just right for me. Overall, I'm really happy with my experience.


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    Thin and shapeless dress

    I was really disappointed with the dress I bought. The material was too thin and silky, so it didn't look good on me at all. It was nothing like how it looked on the model on the website, which made me feel like I was fooled by the pictures. Now, I have to go all the way to Norwich to return it and get my money back because I'm not paying for postage. I won't be ordering from them again. There are other websites that offer free returns for valid reasons, so I'll be shopping elsewhere in the future.


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    Consistent sizing, great fit, good quality

    I've been shopping at this store for a while now, and I have to say, I'm really impressed with how consistent the sizing and quality of their products are. I always get the same size and everything fits perfectly, so I hardly ever have to worry about returning things. Actually, I don't think I've ever had to return anything because I didn't like it. The clothes are great quality, the materials feel sturdy and long-lasting. I'm always happy with my purchases here, which is why I keep coming back for more.


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    Beautiful dress in size 14

    I bought this gorgeous dress in a size 14 from the store the other day. The fabric is just stunning and it hangs so elegantly. The only issue I found is that it's a tad loose around the bust. I think I'll add a small pressure stud to secure it better. But, all in all, it's a great find and I can't wait to wear it for Christmas.


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    Jeans

    I recently got myself some new jeans from this shop and they fit me perfectly! I always buy my jeans from here because they always look great on me. I just ordered another pair online and, as per usual, they were fantastic!


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    2 Sequin Green Dresses

    Quality of dresses very poor, Returned and still have no refund almost one month later,
    Customer Services have never picked up the phone and barely responded to emails.
    Terrible Service