OutdoorGear Reviews
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OutdoorGear coat
I recently bought a coat from OutdoorGear and I have to say, I'm really impressed with the service I got. I love being outdoors, so having a good coat is super important, especially when it's cold. Ordering was quick and easy, and I was pleasantly surprised by how fast it arrived, especially with everything going on with the pandemic. The quality of the coat was better than I expected, and the price was great compared to other outdoor gear shops. I also liked that I could order two sizes and easily return the one that didn't fit using Collect+ at my local Co-op. The refund was done quickly, which was really convenient. Overall, my experience with OutdoorGear was amazing and I'll definitely be shopping there again in the future.
Camping bed purchase
I ordered a camping bed from OutdoorGear, and it arrived quickly and well-packed. Unfortunately, when I opened it, I found out it was faulty, but it wasn't OutdoorGear's fault - it was the manufacturer's issue. However, I was pleasantly surprised by the amazing customer service I received. It was great to talk to a real person so quickly, who gave me a return label and assured me they would look into it with the manufacturer. Just two days later, OutdoorGear called to apologise and said the manufacturer recognised a wider problem with the product. They promptly refunded me, and I was really impressed by their care and service. I'll definitely be a returning customer.
Competitively priced jacket
The jacket I bought from this company was not just reasonably priced but also really good quality. I ordered it online one day and it arrived the very next day, which was super fast delivery. Unfortunately, I got the wrong size, but sending it back was really easy. I returned it and within a day and a half, the right size was at my door. The service I got from this company was top-notch, and the sales team was really helpful with any queries I had. All in all, I was really impressed with how efficient and professional this company is, and I would definitely recommend them for any outdoor gear you might need.
Outdoor gear purchase
I recently bought some outdoor gear from this company and I have to say, they really went above and beyond. The customer service was brilliant, with the staff being so friendly and helpful while I was placing my order. I managed to get three items at great prices and they arrived quickly. I was really impressed with the quality of the products and the whole shopping experience. Being someone who loves the outdoors, I'll definitely be coming back to this company for all my gear in the future. I highly recommend them to anyone looking for top-notch outdoor equipment.
Outdoor gear item
I bought some outdoor gear from this company, but they cancelled my order saying the item wasn't in stock. I was really disappointed to see the same item on other websites for a higher price right after. It's not fair that they didn't stick to our deal. I was not happy with the company's service overall.
Cool Shirt
I ordered at 4:30pm and got a confirmation email really quickly. It came in the post the next day, even though I live way up North near Hadrian's Wall! The website was really easy to use, and having all the sizes next to the colours made it simple to pick what I wanted. I'll definitely be checking out this site first next time I need hiking gear!
Three camping chairs
I bought three camping chairs from this company not long ago, but unfortunately, one of them came damaged. I dropped them an email in the evening and was pleased to get a quick response the next morning. They gave me the choice of getting a replacement or a refund, and I ended up getting a new chair. They even provided a pre-paid postage return label for the damaged one. Everything was sorted in just three days, which I thought was really efficient and easy. In general, I would absolutely recommend this seller because of their great customer service.
Wellington boots
I bought a pair of Wellington boots from OutdoorGear 8 months ago thinking they would last forever. Sadly, in August, I saw they had torn on all sides. I got in touch with OutdoorGear to see if they could help, and I was really pleased with the customer service I got. They replied to my email from July in just a day and quickly sent me a new pair at no charge. Everything went smoothly, and they even offered a free returns service for the damaged boots. I am very happy with the customer service from OutdoorGear. Thank you!
Craghoppers trousers purchase
I came across this company last week when I was searching for a good deal on some trousers. I thought I'd give them a go since their prices looked pretty good. I made my first order and was really happy with how clear their communication was and how quickly my delivery arrived the next day. I was so impressed that I ended up making two more orders, and each time the service was consistently great. This company has definitely earned a place on my list of top choices for future purchases.
Second pair of outdoor trousers
I've just bought my second pair of outdoor trousers from this place, and I must say, I'm really impressed! The price was the best I could find anywhere, and they arrived the very next working day for free! I'll definitely be a repeat customer for sure. The only downside was that I didn't receive a confirmation email for my order, but I paid with PayPal so that might be the reason. Overall, it was a great experience and I'll definitely be back.
Hunter boots for daughter
I bought some top-notch waterproof boots from OutdoorGear for my daughter, and I have to say, I was really impressed with the whole thing. The website was easy to use, ordering was a breeze, and the prices were much better than other places. The boots arrived super quickly, just 24 hours after I ordered them. I'm really happy with the quality and service from OutdoorGear. I will definitely be shopping with them again in the future.
Therm-a-Rest NeoAir UberLite 2020
I recently bought the Therm-a-Rest NeoAir UberLite 2020 from OutdoorGear and I was really impressed with the service and communication from the company. Not only was the product cheaper than anywhere else I looked, but it also arrived quickly, well wrapped, and in perfect condition. They kept me updated on my order and delivery, which was done by a trustworthy courier. This made it one of the best online shopping experiences I've ever had.
Waterproof jacket with reflective stripes
The package arrived really quickly, but I was a bit disappointed with it. The jacket was all crumpled because it was just put in a flimsy bag. It seemed like it had been squashed in a backpack for ages. I was planning to give it to my dad for Christmas, but now it looks like I picked it up at a second-hand shop. Not cool at all!
Size 8 boots purchase
I recently bought a pair of size 8 boots from this outdoor gear company. Unfortunately, they were too big for me, so I wanted to return them for a refund. While looking for a smaller size, I saw that the size 7 boots I had saved in my basket before were now out of stock. I found another listing for size 7 boots at a higher price, which seemed unfair. I got in touch with the company to discuss this, but they said they couldn't control the prices on platforms like Amazon. It was disappointing to see them not taking responsibility for this.
Replacement item ordered
I recently had the pleasure of dealing with an outdoor gear company and I have to say, their service was top notch. A few months ago, I ordered something from them and it arrived damaged. But no worries, they've got a warranty to look after their customers, so a simple phone call sorted out a replacement for me in no time. What really impressed me was that they organised next day delivery without any extra charge.
Awesome ski gloves
I purchased these really awesome ski gloves just before Christmas and was not expecting them to arrive until after the holidays, but they actually came very quickly! I was really pleased with how fast they were processed and sent out, and they arrived in just 2 days. The gloves were very reasonably priced and the customer service was outstanding.
Next day delivery disappointment
I bought something recently and was expecting it to arrive the next day because I paid for faster delivery. It's been over a week now and my order still hasn't shown up. This has been a real pain for me, especially with my disability which makes quick delivery really important. I'm feeling really disappointed and annoyed about this whole situation because I basically spent £100 on a service that didn't come through.
Excellent service
I've just bought something from this company and I have to say, it was a really pleasant experience. The service they offered was top-notch. The product I purchased was fantastic quality and even better than I expected. The delivery was really quick and I got my order without any delay. The website was excellent, really helpful and simple to use. I'm a very satisfied customer and would definitely suggest this company to anyone else.
jacket
I was really keen on getting a nice jacket for my adventures so I decided to buy one from this website. The site looked quite old and dull, but after reading some good reviews, I thought I'd give it a try. However, when I tried to check out, things got a bit confusing as they asked for my billing address before my delivery address - who does that, right? To make matters worse, my card got declined three times due to a silly mistake with the postcode. I had to Google the issue to figure it out. I mentioned it to them, but they insisted their website was faultless...hmm. Not cool at all! Now, thanks to their blunder, my credit score is going to take a hit. And I really can't stand filling out forms on these outdated websites!
Review with most votes
branded clothes , great work
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