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Spotlight: What are our customers saying? Write a review

D
Davis
When I wanted to open a branch of my office in UK, thankfully I was able to get an office space at the mainland. So I needed a supplier of office equipments such as computer, electronics and access...Read on
I
Ian
I purchased a mouse from Quzo. After just over a year it developed a fault. It had a 3-year warranty and Quzo directed me to the manufacturer. The manufacturer was helpful and tried to fix the faul...Read on

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    Computer and accessories

    When I wanted to open a branch of my office in UK, thankfully I was able to get an office space at the mainland. So I needed a supplier of office equipments such as computer, electronics and accessories. But I needed a firm with the lowest price, quality products, installation experience, ability to deliver order in few days time, good customer service in case of complaints and others. Based on recommendation and reviews as dropped by their customers, Quzo seemed to have been the most qualified. Reading their profile also boosted my confidence to patronise them. Thankfully again, the way customers described them in the reviews were never false. I'm happy I chose to do business with Quzo.


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    Mouse

    I purchased a mouse from Quzo. After just over a year it developed a fault. It had a 3-year warranty and Quzo directed me to the manufacturer. The manufacturer was helpful and tried to fix the fault but eventually said that Quzo were required to replace the faulty mouse under the warranty. I asked Quzo to do this but they refused - they offered a discount voucher towards the purchase of a replacement instead. Their excuse was that the mouse was now more expensive. However, the manufacturer would have been reimbursing them so they would not have been out of pocket. The manufacturer also contacted Quzo and asked them to replace the mouse - they still refused. This was in breach of the sale of goods act and disgraceful customer service. I shall never purchase anything from them again and I would advise you to look elsewhere too.


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