Redfoot Shoes

All reviews

Redfoot Shoes

33% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

P
Peter
Delivery has now been rescheduled 4 times without any explanation. How is anyone supposed to organise time off or someone to be in when the reschedule notice is sent on the day the delivery is supp...Read on
S
Simon Giles
Have been emailing company every tried messaging via Facebook site. Bought a pair of chestnut slippers for wife at Christmas. Delivered in time, however after just 2 weeks of ware fur on sole star...Read on
J
James Peace
Ordered a pair of slippers on 5th December and paid for them to be delivered within 5 days. Got a text message 6 days later saying they will not be dispatched until the 23rd December! They were a C...Read on
A
Andy
Buyer be very aware. I placed an order on the redfootshoes website. Now to look forward to my one pair of shoes. 4 days go by and no shoes. I send an email and inquire where they are. The reply ...Read on
P
Philip Newbold
I have never been spoken to by customer service from any firm as terribly as today the girl on telephone lied about sending me rtns link Talked to me as it was my fault your shoes were 1/2inch to...Read on

All reviews (6)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Boots

    Delivery has now been rescheduled 4 times without any explanation. How is anyone supposed to organise time off or someone to be in when the reschedule notice is sent on the day the delivery is supposed to occur. Every time! So now that is 5 times I've had to organise around this and 4 times I've been told the delivery won't happen. Pathetic.
    I would advise that nobody deals with this firm. No answer to phone calls or emails. No explanation. Rubbish. Do not order anything from these people


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Chessnut slippers

    Have been emailing company every tried messaging via Facebook site.
    Bought a pair of chestnut slippers for wife at Christmas. Delivered in time, however after just 2 weeks of ware fur on sole started to come off.

    I have sent picture and numerous emails but have had no response at all. Will not buy again!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Slippers

    Ordered a pair of slippers on 5th December and paid for them to be delivered within 5 days. Got a text message 6 days later saying they will not be dispatched until the 23rd December! They were a Christmas gift so not good enough. I have emailed them to cancel order but had no response! No other contact details. Seem dodgy to me wish I had read reviews first. Hopefully the refund me. They are quick to take your money but then you get nothing in return, also no way to contact them. AVOID


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    MARTIN CHESTNUT - UK 10 / EURO 44 / US 11 / Chestnut / Suede Quantity: 1 Total: £24.99

    Buyer be very aware.

    I placed an order on the redfootshoes website. Now to look forward to my one pair of shoes. 4 days go by and no shoes. I send an email and inquire where they are. The reply came to explain I had inputted the wrong address details. I bought them using the Pay Pal platform so I did not understand this excuse as every other company I had bought from using the same payment method had resulted in my items be delivered. Once I had mentioned this I had another reply that the person did not know this and thought I had written the wrong details.7 more days passed by and still no shoes. I emailed again, this time the reply mentioned a 40% refund due to the on going issue. I was then told next day delivery. Well 2 more days past by and I again emailed to find out the reply was that the shoes had been damaged in transit to my home. YOU COULD NOT MAKE IT UP. I thought at least I would receive my shoes before I go away on my up coming holiday. NO that was not the case. Rather than sort the issue out red foot shoes decided to refund the rest of the money and wash there hands completely. I sent another email and explained as this issue was not of my making surly you would compensate me by sending the shoes as a way of saying SORRY for all this. The reply has still not come. It seems that if they go silent then I will go away quietly and forget this ever happened. Actually I believe that both good service and BAD service should be shared around so every body knows what they could be in for should the same issues happen if they buy a pair of shoes. In my opinion, supplying a pair of shoes because if you think of it. Offering a 40% refund when I had waited many days was a given but when another issue happens i just get nothing. I run and own 3 businesses and if this ever happened to any of my customers I would do the right thing and give the customer the refund and send the shoes. I guess we are not all the same.

    Thanks for your feedback, as explained the initial error was caused as your address had included a website link and this caused a technical issue within our system and your order being pulled off. The reason this may not have happened before may be because we use a different system to other companies. Regardless, as soon as our customer service team was advised of this issue we rectified this and tried to resolve it by reprinting your order and to apologise for the system issues we immediately refunded 40% of the costs for you as a goodwill gesture, in which you responded very unpolitely to our customer service team and did not take the matter well. Further to this, we were made aware the parcel still hadn't made it to you, upon checking this out it appeared the courier had an issue with the parcel and had marked it as damaged in transit. Very unfortunate however we proved this to you via email. As your previous reactions showed dissatisfaction for the CS teams attempts to help, we thought the best course of action for all parties would be to issue a full refund. I do apologise for the inconvenience caused


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Redfoot customer service

    I have never been spoken to by customer service from any firm as terribly as today the girl on telephone lied about sending me rtns link
    Talked to me as it was my fault your shoes were 1/2inch to small
    Treated me as if I was stupid
    No apology
    I will never use redfoot again


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Good collection

    Redfoot is an old establishment of country.
    Huge experiences reflect in quality.
    All types of shoes, slippers, loafers, boots they have in collection.
    Three years back I had purchased Oxford shoes and few slippers. Today we as a family select from this store.
    Rate wise they have a range of 10 to 100 pounds
    So your price and purchase depends on quality,selected but durability and comfort is key area.
    Just select and pay,item will be delivered at your place within acceptable time.

    Thanks for your feedback, we really appreciate it!


Others also viewed

O'Neill brand logo for reviews of online shopping for Sport & Outdoor products
O'Neill
1 reviews

Would you like to buy clothes from O’neill and curious what other people think of this brand? You can read it here on BritainReviews. On this...

Guess brand logo for reviews of online shopping for Fashion products
Guess
2 reviews

Clothing can come from a wide variety of shops. This can be a positive or negative thing. It can be positive because it offers ample of choice so y...

ALLSAINTS brand logo for reviews of online shopping for Fashion products
ALLSAINTS
2 reviews

If you are looking for clothing, the amount of clothing shops and web shops that offer clothing are almost too much to choose from. Especially now ...

French Connection brand logo for reviews of online shopping for Fashion products
French Connection
1 reviews

Clothing can be found on many shops and the amount of websites that offer clothing is massive. One of these clothing shops is French Connection. Bu...

Redfoot Shoes

Shoes are an important part of your outfit. You don’t want shoes that will hurt when you have only worn them for one hour. But where can you find the most comfortable footwear that can be worn for days? One of the companies that offer footwear is Redfoot Shoes. But how comfortable will their shoes really be? What kind of material will they use? How sturdy are their boots? Are they durable enough to last for years? How long will you have to wait for your order to be delivered? And what kind of customer service will Redfoot Shoes provide if you approach them because you need some assistance? The best judges on all of these matters are the customers that have bought shoes from Redfoot Shoes before. Read their opinions, reviews, experiences, remarks and comments to find out how things at Redfoot Shoes really work. That is the only way to make your own, informed decision about shopping at Redfoot Shoes or not.

About Redfoot Shoes
Redfoot Shoes is a company that offers footwear. The company was founded in 1888, which means they have been around for quite some time. They have produced footwear ever since. The main office of the company can be found in Lancaster. Their focus is on classic shoes, boots and slippers with a contemporary design. They offer shoes for men and women. For men, they offer men’s boots, Oxford Shoes, sheepskin slippers, derby shoes, loafers and other footwear. Their collection for women consists of women’s boots and sheepskin slippers. You can shop by style, but it’s also possible to shop by price. There are styles over £90, but they also have a selection of styles under £10. So no matter what your budget is, you will always be able to find something on their website.

 

Services of Redfoot Shoes
The shoes and boots from Redfoot Shoes can be ordered via their website. They offer free UK shipping, so you won’t even have to extra to have your shoes delivered to your doorstep. If you sign up for their online newsletter, they will keep you posted on their latest updates, special discounts and other news. And they will also provide you with a 10% discount code. All you need to do is to select your gender and enter your email address and birthday. There is also a customer service willing to assist you if you have some problem or complaint.

Complaints, Compliments and Tips for Redfoot Shoes
Have you ever ordered any shoes via Redfoot Shoes? Then we would like to know what you think of this brand of footwear. What is your opinion on the quality of their shoes? Are their boots comfortable to walk in all days? How long did your last pair or Oxford shoes last? How long did you have to wait for your loafers to be delivered? And what kind of customer service have you received from Redfoot Shoes when you had a question or needed their help? Write a review and tell us what your opinion of Redfoot Shoes really is.
 

Are the shoes from Redfoot Shoes comfortable and durable? Or do you prefer other brands like Shoon over them? Read customer reviews about their Oxford Shoes, loafers, sheepskin slippers, boots and find out more about them.