Sofa Club22 reviews
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Chelsea right hand corner sofa
We got the Chelsea right hand corner sofa and it does look nice, but it's not that comfy, to be honest. We had to chuck some extra cushions on there to make it a bit more bearable. Also, the delivery ended up being 5 hours late, which was a proper pain. But, in all fairness, the delivery team were dead polite and friendly, and they put the sofa together really quickly and efficiently.
Defective sofa, delivery issue, Michelle P
I bought a sofa from this shop not long ago and, sadly, when it was delivered, I noticed that one of the legs wasn't quite right. But, Michelle P really went the extra mile to sort it out. She took a good look at all the photos I sent showing the problem and not only offered a fair compensation, but also refunded the delivery fee. Her fantastic customer service and determination to fix things quickly made the whole situation much easier for me to deal with.
New sofa, good quality
I received my new sofa really quickly, and it's loads better than the old ones we've had from other stores in the past. It's super comfy and looks really good in my living room. I absolutely love it!
Sofa purchase
I bought a sofa from this shop not long ago, and I've got to say, I am really impressed with it and the service I received. The delivery team were so friendly and helpful, which made everything go smoothly. The sofa is exactly what I wanted - comfortable, stylish, and great value for money. I would definitely recommend this shop to anyone looking for quality furniture.
Sofa exchange
I just swapped my sofa with Sofa Club, and I have to say, their customer service was top-notch. Michelle was the one who helped me out, and she did an amazing job making sure everything went smoothly and quickly. She didn't just assist me in choosing a new sofa, but she also sorted out the collection of my old sofa and the delivery of the new one in no time. Michelle was not only really nice, but she was also very professional and kept me updated throughout the whole process. I've never had such great customer service before, so I'm really thankful for Michelle's help.
New sofa for my bedroom
I was really excited to get a new sofa for my bedroom. But the delivery service ended up being terrible - they came really late and expected me to have the sofa left outside! Like, seriously? And on top of that, they didn't even bother to unpack or set it up for me. So disappointing!
New sofa purchase
I recently bought a new sofa and I'm really impressed with how it looks and how comfy it is. There was a bit of a delay in delivery because the vehicle changed, and when it finally arrived, there was a small mark on it from the journey. But thanks to the amazing customer service, especially from Amy, they sorted it out quickly. Amy organised for a technician to come and get rid of the mark, and now my sofa looks as good as new. I'm really impressed with how fast and efficient they were in dealing with the issue. They turned what could have been a bad situation into a good one. I would definitely recommend their customer service to others.
Quick delivery, comfy sofa, different cream color
I was quite surprised at how fast the delivery arrived, and I must say, the sofa is really comfy and seems to be of good quality. However, we were a bit taken aback by the cream colour - it's not quite what we were expecting from the pictures on the website. It's a bit disappointing on that front, but all in all, we still really like the sofa.
Sofa had tears upon delivery
WhatsApp is always so busy, isn't it? If you need to get in touch, just drop an email instead. Amy was an absolute star and managed to sort out a replacement for our old sofa that got torn. Can't wait for the new one to arrive!
New sofa, multiple delivery date changes
Sofa Club really impressed us with our order. We were a bit nervous as first-time buyers, but they made everything so straightforward and simple. We had to switch the delivery date a few times because of unexpected events, and each time they were so kind and flexible. The customer service team was great, always there to help and quick to respond, which made us feel really valued. The sofa is just right, exactly what we wanted, and we're over the moon with our purchase.
Sofa delivery
I had a bit of a problem with the delivery of my sofa not long ago. First off, they brought the wrong sofa, which was really annoying. But I've got to give credit to Michelle from customer services for sorting it all out so quickly. She was really sorry about the mix-up and was so helpful in finding a solution. I was really impressed with how professional she was and how she dealt with everything so smoothly. The sofa itself is spot on, just what I was after, so I'm happy with how things turned out in the end.
Damaged sofa delivery
I'm afraid my sofa arrived damaged, which was a bit of a letdown. But when I got in touch with the company, Michelle P was really helpful and sorry for the mistake. We managed to sort it out quickly and I got my refund without any delay. It was reassuring to see them own up to the error and handle it so well.
Large Sofa
I bought a big sofa from this shop not long ago and I have to say, I'm really happy with it. The delivery went smoothly, the sofa fits perfectly in my room, and it's really comfy and good quality.
Sofa purchase for living room
I recently bought a sofa from this company for my living room but it didn't quite fit in the space. So, I had to return it. Michelle P was amazing in helping me with the return process and getting a refund sorted. The refund came through as expected and I am really thankful for how quickly the issue was resolved. I'm usually a bit cautious about ordering furniture online, but the customer service from Michelle was super helpful and efficient. Based on my positive experience, I would definitely recommend this company.
Henley sofa purchase
I recently bought a Henley sofa after chatting with customer service about the size. Michelle from the customer service crew sorted out a little issue I had with the delivery date in a prompt and professional manner. The sofa turned up quickly and is top quality, just like it was described online. Overall, my experience with Sofa Club was pleasant and stress-free.
Damaged sofa
I bought a sofa from this company and was gutted to see it arrived all bashed up. I got in touch with customer service to sort it out, and even though they took a bit of time to reply, when they did, they fixed the problem the very next day. Michelle P was super helpful in getting everything sorted, and I'm thankful for her help in turning things around with the company.
Sofa set
I recently bought a sofa set from this company and I must say, I am really impressed. The customer service was excellent - Michelle was incredibly helpful and professional. When my sofa set arrived, I noticed that one of the seat areas was sloping, but Michelle went above and beyond to sort it out. She kept in touch with me constantly, giving me a call instead of just sending an email, which I really liked. After a technician came to check it out, it was discovered that there was a fault in one part of the sofa, and Michelle arranged for a replacement sofa to be delivered within a few days. The sofa's quality is superb and it's very comfy. I am really pleased with my purchase and I would definitely recommend this company to others. Thank you, Michelle, for your outstanding service.
Sofa delivery
I recently ordered a sofa from this company and had no problems with placing the order. However, the delivery experience was a total nightmare. The delivery ended up being over an hour late, and the delivery person seemed pretty irritated. They were about to just leave the sofa on the pavement! Eventually, they brought it in but were complaining the whole time. Fortunately, we managed to put the sofa together ourselves, and it was thankfully really easy.
Sofa club provided excellent customer service
I was really impressed with the customer service from Sofa Club. They knew their stuff and dealt with all my questions quickly. They even called me to make sure my sofa would fit in my place. The delivery team was great too, they put the sofa together without me having to tell them what to do. They did it all really well.
New sofa purchase
I was dead chuffed with how easy it was to get my hands on my new sofa - just ordered it online and it was here in a flash! The delivery was rapid, and the delivery chaps were dead friendly, they even took off their shoes before coming in! Ordered it on a Wednesday and had it by Thursday, can you believe it? They even got rid of my old sofas without any hassle. Top-notch service, would give them 5 stars for sure!
About Sofa Club
Introduction to the Furniture Industry and Sofa Club Reviews
The furniture industry is a dynamic and ever-evolving market, with numerous companies vying for customers' attention. When it comes to purchasing furniture, people often rely on the experiences and opinions of others before making a final decision. That's where reviews play a crucial role. In this era of digitalization, online reviews have become a vital source of information for consumers. They provide valuable insights into the quality, durability, and overall customer satisfaction of a company's products.
One such company that has been garnering attention in the furniture industry is Sofa Club. With a commitment to providing fashionable and high-quality furniture for homes, Sofa Club has gained a reputation for its reliable products and excellent customer service. In this comprehensive company profile, we will delve into the history, products, and services offered by Sofa Club, along with valuable reviews and opinions from customers.
What is Sofa Club?
Sofa Club, a leading furniture retailer in the United Kingdom, has been in the business for several years. The company prides itself on offering a wide range of stylish and comfortable sofas, along with other furniture pieces, to suit the diverse needs and preferences of its customers. With a strong focus on quality craftsmanship and affordability, Sofa Club has gained popularity among homeowners and interior design enthusiasts alike.
Sofa Club's unique selling points lie in its commitment to providing exceptional customer service, offering affordable pricing options, and delivering furniture with unmatched speed. Their team of experts ensures that each piece is carefully crafted to meet the highest standards, guaranteeing customer satisfaction.
Since its inception, Sofa Club has aimed to revolutionize the furniture shopping experience by combining style, comfort, and affordability. With a vast selection of products, ranging from classic designs to contemporary styles, they cater to various tastes and preferences. Whether you're looking for a cozy sofa to relax on, a stylish corner piece to maximize your living space, or a versatile sofa bed for accommodating guests, Sofa Club has something to offer for everyone.
Products and Services of Sofa Club
Sofa Club offers a wide range of products to furnish your home in style. With a focus on sofas, they provide options such as corner sofas, U-shape sofas, 4-seater sofas, 3-seater sofas, 2-seater sofas, and sofa beds. Each piece is designed with precision and attention to detail, ensuring both comfort and durability.
The variety of designs available at Sofa Club allows customers to find the perfect piece that complements their home decor. From sleek and modern designs to classic and timeless styles, there is something to suit every taste and preference. With quality materials and expert craftsmanship, you can trust Sofa Club to deliver furniture that not only looks good but also stands the test of time.
Sofa Club takes pride in its exceptional customer service. Their knowledgeable and friendly staff are ready to assist customers in finding the right furniture pieces to meet their specific needs and style preferences. Whether you need advice on choosing the perfect sofa for your living room or have questions about delivery and installation, the Sofa Club team is dedicated to providing a seamless shopping experience.
In addition to their wide range of products, Sofa Club offers various services to enhance the customer experience. These services include fast delivery options, financing options, and a 100-day return policy. With fast delivery, you can transform your living room within 24 hours of making a purchase. The financing options provide flexibility for customers, allowing them to pay for their sofas over time. And the 100-day return policy gives customers peace of mind, ensuring that they can make a risk-free purchase.
Leave a Review for Sofa Club
If you have had the pleasure of purchasing furniture from Sofa Club, we encourage you to share your experience with others. Your opinions and reviews are highly valuable to potential customers who are considering Sofa Club for their furniture needs. By leaving a review, you can help others make informed decisions and provide feedback to Sofa Club, enabling them to continue improving their products and services.
You can leave a review for Sofa Club on the website you are currently visiting. Simply navigate to the review section and share your thoughts and opinions. Whether it's about the quality of the furniture, the customer service received, or any other aspect of your experience, your review will make a difference.
In conclusion, Sofa Club is a reputable company in the furniture industry, offering stylish and affordable furniture pieces to meet the varied needs and preferences of customers. With a commitment to quality and excellent customer service, Sofa Club has gained a loyal customer base. So, if you're in the market for a new sofa or other furniture, consider Sofa Club as your go-to destination. And don't forget to leave a review to help others in their furniture shopping journey!
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Contact Information
Unit 6 Centrus, Mead Lane
SG13 7GX Hertford
United Kingdom
📧 customersupport@sofaclub.co.uk
Categories Sofa Club
Online shopping | Homeware Reviews & Experiences
Page Statistics
Seite online seit: 8 May 2023
Letzte aktualisierung: 29 November 2024
Review with most votes
Sofa set
I recently bought a sofa set from this company and I must say, I am really impressed. The customer service was excellent - Michelle was incredibly helpful and professional. When... Read onBy: jennifer