SSENSE

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SSENSE

50% Would buy here again

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Spotlight: What are our customers saying?

J
Joan Novelene Primitiva
I’m from Philippines. At first I was hesitant to purchase from Ssense due to the negative reviews I have read, BUT I just really wanted to try cause I love that belt so much and the size that I nee...Read on
H
Harriet Watson
It won't be wrong to say Ssense is giant in the market of online retailers and one of the fastest growing companies in Canda right now. That I can say on the basis of what I researched about the co...Read on
A
Aman
The worse company to buy from. They don't even know my order number. Still trying to confirm my order . It was for my fiance gift and now is ruined because customer service can't speak English a...Read on
S
Sara
I’ve had a very bad experience with this brand I don’t recommend it at all.I had Bought trainers and they sent me another size so I called for a refund and I send back the item only for them to not...Read on
R
Richard
This company used to be great, but not the shipping is incredibly slow and expensive. The pricing is often more than shopping direct with the brand. The customer service is disgusting, rude, and ...Read on

All reviews (8)

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    Would buy here again
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    Dusty pink Gucci belt with pearl

    I’m from Philippines. At first I was hesitant to purchase from Ssense due to the negative reviews I have read, BUT I just really wanted to try cause I love that belt so much and the size that I need is only found on this store.
    I am so amazed for the speedy delivery. My order arrived right in my door step just two days after I placed it.
    I appreciate their customer care services for they keep updating me about the status of my order and when I had an inquiry I got an immediate response from them.
    I am so satisfied with the item. It is brand new and authentic.
    I definitely order again from them.
    I recommend Ssense to my friends and families.


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    Best online retailer for clothing

    It won't be wrong to say Ssense is giant in the market of online retailers and one of the fastest growing companies in Canda right now. That I can say on the basis of what I researched about the company before I bought a vivid range of products they sell.
    I myself in product sales & distribution line for MNC based in London and appreciate how well the ssense function.
    As far as the products, the clothes concern, it is distrbuted from various brands, trusted and acknowledged, lots of known as well. so they are always higher in quality.


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    Versace bracelet

    The worse company to buy from. They don't even know my order number. Still trying to confirm my order .
    It was for my fiance gift and now is ruined because customer service can't speak English and think it's funny that my order has not arrived.
    I will never shop with them .

    Please be aware of these guys there not legit.

    You will wait weeks if not months to receive anything
    Stay away from them


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    Trainer

    I’ve had a very bad experience with this brand I don’t recommend it at all.I had Bought trainers and they sent me another size so I called for a refund and I send back the item only for them to not only blame me, lie about the refund and the customer service was probably the worst I’ve encountered.I didn’t receive a refund until I opened a case with pay pal, if you do plan on buying from then just make sure that you use pay pal.(


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    Shoes and accessories

    This company used to be great, but not the shipping is incredibly slow and expensive.
    The pricing is often more than shopping direct with the brand.
    The customer service is disgusting, rude, and offensive.
    Be careful about the cards you have registered on your account as money may be taken from them unrelated to your order.
    If your package is lost it is your fault.
    And items will arrive damaged or looking used


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    Nike Adapt Auto Max

    I liked Ssense until the recent issue with my order.
    I placed the order ending with 8404 on December 30 around 10 AM EST. The order status has been freezing with no update. I contacted customer service and I was advised that the order was being packed. Then on December 31, I placed another order with a different item, the order ending with 9654. After an hour, the second order changed from Received to Processing while the status of the first order was still Received. I contacted customer service and got rudely agents. The agents could not answer why the second order changed the status but not the first one. The first agent used the word “I told you...” like I was an idiot. I rated bad for the second agent and I got this reply “I saw you rated me bad...”
    Ssense, I am a Canadian. I want to support domestic business but you have a terrible customer service team. At the time writing this review, the first order’s status has not been updated at all, Received. The second order’s status changes to Shipped. This does not make sense to me.
    Updated Jan 2, 2021: the reply I got from CS was that they’d ship out within 3 business days. This is not truth. This is the info on Ssense website “ Once your order is placed a standard processing time of up to 2 business days is required before the order is shipped out.” This is what I am talking about. CS agents do not even know what the company’s policies are. How could they help customers?
    Jan 4, 2020: I was informed that there might be an issue with the stock after multiple checking with CS agents. I contacted CS multiple time from morning to afternoon, all of them assured me that there was no issue with the order. Then in the evening, an agent told me there might be stock issue. They would contact the warehouse and got back to me. It would take 48 business hours for the warehouse to respond. Unfortunately, I cancelled the order because I felt like Ssense did not honest to me as a customer and Ssense did not appreciate my business.


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    Order 707912767084

    Order arrived after a very long time, moldy, with greenish spots all over. Safety hazard!! Customer service is terrible, declined to help me, even threatened me to close dispute and involve their safety department. I have already contacted my lawyer.


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    Ssense order gross

    They send you dirty used items and claim you caused. Super gross.

    What a horrible company with bad quality control. Do not recommend. Beware. Shady.

    After only a couple of weeks, teh strap from my Marni Fussbett sandals tore off completely exposing a very thin layer of leather and a very flimsy interlining. I can not believe that the sandals are the elite quality made in Italy by Marni. Such a disappointment because I absolutely love my green snakeskin chunky Marni Fusbett sandals. I've found it imposssible to find an email address to requst a replacement or a refund. Help pelase nayone?


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SSENSE

We would always need new clothing and accessories, especially when we want to replace our worn-out clothes. Other times, we just want to step out in something that doesn’t look like old gym socks. But when it’s time to make that important decision, you need quality services and stores that will give you precisely what you want.

So, how do you find a reliable store where you can shop for new clothes and accessories? Are you still thinking of where there is a great selection to pick from and buy? Are you ready to change your wardrobe or get fashion items for a special person in your life? One store that may just be what you’re looking for is SSENSE. However, it’s best to read the opinions and reviews of people who have bought a thing or two from this store. These can give you first-hand unfiltered information on SSENSE and if it is really the right choice for you.

 

About SSENSE

Known to have a selection of clothingmaterials from top brands like Kenzo, Alexander Wang, Givenchy, Mugler, Saint Laurent, and Rick Owens, SSENSE is an international online retailer that came into existence in 2003. This company claims to have millions of visitors monthly with its tentacles of online luxury spread across various global destinations.

Currently, its headquarters is located in Montreal and is one of the fastest-growing brands in Canada. Since its inception, SSENSE has always believed that they are succeeding at refining the online retail experience. They also claim that they are at the forefrontoffashion as they set the pace both locally and internationally.

 

Products and Services of SSENSE

SSENSE is a brand in the fashion clothing and accessoriesniche, which serves both men and women. Their range of products include watches, belts and suspenders, wallets, blankets, umbrellas, eyewear, towels, gloves, ties, hats, socks, hats, jewelry, and so much more. Occasionally, the company offers discounts for its loyal customers and those stepping into their online store for a first-time purchase.

So far, SSENSE has an easy-to-navigate website with delivery services that keep to their maximum timeline. They also claim to stock only high-quality products, which redefines online shopping and provides a better way to purchase clothing and accessories no matter your location.

 

Complaints, Compliments, and Tips for SSENSE

If you have made one or two purchases at SSENSE, this is an excellent opportunity to let others know about your experience with this Canadian brand. Was the delivery made during the expected timeline? Have you enjoyed using their products and services so far? Is their claim about offering only quality services and redefined shopping experience as accurate as they say? Was their customer service top-notch, and did they attend to any of your complaints swiftly?

BritainReviews is an independent website, and we give room for all reviews, both negative and positive. We would love to know all about this. It could be a complaint or tip you would like to share with us, and that’s also important. Let us know all about this and more by leaving a review detailing your experiences.

Read customer complaints, compliments, and tips to know what they think of SSENSE.