Stylevana - Overall Rating based on 28 reviews
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Undelivered Beauty Products
I'm really disappointed with the customer service from this company. I've been trying to get help with my order that never showed up, but I haven't had any luck. I ordered some beauty products worth 120 euros on 9th April, but the courier didn't deliver them. I checked the delivery status and saw that the parcel was sent back to the supplier. I've sent four tickets and six emails since the expected delivery date, but no one has got back to me. I'm feeling frustrated and let down by their lack of communication and support. All I want is for my order to be delivered or to get a refund for the products that never made it to me.
Variety, excellent pricing, desktop website.
I had such a great time shopping on the Stylevana website. It was really easy to navigate on my computer, and I found exactly what I was after in their wide selection of products. The prices were really good too, with lots of affordable choices. They had a great range of products, and I managed to get everything I needed in just one place. Overall, I was super happy with my shopping trip on Stylevana.
Skincare products
I'm a customer of this company, and I just wanted to share my experience with them. I've noticed they sometimes get bad reviews, but I personally bought some skincare products from them this year. I found that the delivery time was fine and the products were good quality. Plus, the prices were pretty competitive compared to other places. So overall, I'm happy with the service and the prices at this company.
Korean skincare products
So, I ordered some Korean skincare products from this place, and it was really great! The prices were so good and much cheaper than other places in the UK. I usually buy a lot of products to qualify for free shipping, and I always opt for shipping insurance just in case. It did take a bit longer than anticipated for my order to arrive, but it was fine in the end. Also, when I encountered an issue with the website, the customer service team was very quick to assist me. I'm very pleased and will definitely order from them again!
Moisture cream
I attempted to purchase some moisturiser from this website, but it was really difficult on my phone. They were asking for loads of information like my date of birth, which seemed a bit much just to buy cream. It was a long process to actually place the order because the website kept lagging and was hard to navigate. Sorting out the shipping details was a complete nightmare as well. Eventually, I managed to make my purchase, but now I'm anxious about whether I'll actually receive it.
Asian skincare, reasonable prices, reliable shipping
I've been shopping with this online retailer for a few years now, and I've always had a great experience. Their prices for Asian skincare products are really good, better than other online stores I've seen. The shipping options are great too - either free or at a reasonable price, especially if you want to add insurance. I love that my orders always arrive on time, it's so reliable. I would definitely recommend this site to anyone looking for affordable Asian skincare products.
Eye pads purchase
I'm really disappointed with the eye pads I bought recently in a "buy one, get one free" deal. I paid $19 but only got one set in my package. I've been trying to sort this out for three months by sending emails, but I haven't heard anything back. It's so annoying that there's been no customer service help to fix this mistake, so I think this will be my final purchase from you.
Wasted money on undelivered order
My recent purchase from this online store was a total disaster. I was really looking forward to receiving my order, but it was returned without even reaching me. When I tried to get in touch with their customer service, all I got was an annoying pop-up message. I asked for a refund, but my money has vanished into thin air. This has definitely been one of my worst online shopping experiences, and I definitely won't be buying anything from this site again.
Incorrect Order, Delayed Refund
I'm a customer at Stylevana and I goofed by ordering the wrong item, so I had to cancel my order right away. The problem is, my debit card was already charged the next day, even after cancelling. Since then, I've been waiting patiently for my refund to go through. It's been more than a week now, seven business days have gone by, and I still haven't got any confirmation about my refund. I'm pretty bummed out about this delay because I was hoping this issue would get sorted out quicker. I'm really looking forward to getting my refund soon so I can carry on shopping at Stylevana in the future.
$125 order
I don't get it, you know? I just wanted my order to arrive on time. I spent $125 on it, double-checked everything was available, but what happened? Endless delays and excuses that belong in a soap opera. The warehouse took forever to send it out, then the carrier decided to take a leisurely stroll. My package has traveled more than I have this month. And why did it have to detour to New Jersey before coming back to me? It took so long, I could have flown to the moon and back!
Misleading discount experience
I wanted to let you know about a disappointing experience I had when I was shopping on your website. I saw some great discounts and low prices being advertised, but when I tried to make a purchase, the coupons didn't work and I had to pay the full price. It's not fair on us shoppers and it can give a bad impression of your company.
Specifically, I came across a product that was being advertised for $7.94 with a discount code, but when I tried to buy it, I couldn't get the discount and had to pay $9.49 instead. I even tried signing up for a subscription in the hope of getting the discount, but that didn't work either.Various skincare products
I ordered some skincare products a few weeks back but haven't heard anything about when they'll arrive. I've tried contacting customer support a few times, but they haven't been much help. It's pretty frustrating that the company isn't being upfront about what's going on. I've asked for a refund because my order seems like it's going nowhere, but I'm not holding my breath for a response.
Switched domain to .com and scam across EU
I recently bought something from this website and it didn't go well at all, to be honest. They changed their domain from .eu to .com and then I got the wrong guide with my order. And to make matters worse, my products never even turned up, even after waiting for months. I tried to get help by making a claim about the missing order. At first, they said they understood the problem, but then they went all quiet on me. I tried contacting their customer service multiple times, but didn't get any updates on my products or any kind of refund. I would recommend being careful and finding a different website that's more reliable and customer-focused for your shopping needs.
Skincare products
I bought two skincare products recently, a black rice toner and a peach c glow makeup base. They arrived pretty quickly, just two weeks after I ordered them. I was really impressed by how well they were packaged to make sure they didn't get damaged in transit. The prices were reasonable too, actually better than what you'd find on other websites. All in all, I had a really good shopping experience and I'll definitely think about using this site again next time.
Eight bottles of niacinamide 20
I recently bought eight bottles of niacinamide 20 from this company and I have to say, I was really impressed. The prices were lower than anywhere else I had looked and the packaging was top-notch. The free postage was a nice touch too, it made shopping even better. I'll definitely be shopping here again and I'll be telling my friends and family about them too.
Korean skincare products, reasonable prices, notable quality, hot picks, deals, shipping process, customer service
I had such a great time browsing the website! They had loads of cool Korean skincare products at really good prices. The stuff I bought was top-notch quality and I managed to snag some awesome deals too. The only downside was that the shipping was a bit slow. But on the plus side, the customer service team were super helpful and quick to answer my questions, which definitely made everything better.
cool makeup products
I ordered some makeup from the website, but it never arrived. I tried to reach out to customer support through the website and email, but no one responded. I'm really disappointed and wouldn't recommend them at all.
2 items
The first time I ordered, everything was fine with just 2 things. But then I got greedy and decided to order more stuff, which turned out to be a big mistake. There have been so many problems with the order, and it looks like a lot of other people have experienced the same issue too. It's been two weeks now and my stuff still hasn't arrived. I was under the impression that everything was in stock and ready to ship, but it turns out not to be the case. I can't seem to get any help from customer service either. Complete scam! I had to resort to asking my bank for a chargeback. Definitely won't be shopping here again!
A LOT
DO NOT BUY! WORST CUSTOMER SERVICE EVER!
I have placed a huge order on the 19th of April and not only did I not received it but I have been trying to contact customer service constantly and they never reply back. It is so disrespectful. I don't believe I will receive my products or a refund. Do not recommend whatsoever.Beauty products
Run away this is a scam ⚠️⚠️⚠️⚠️⚠️⚠️ I never receive anything send them 1000 emails always got the same automatic answer, I ask for refund same always the same answer. Don't loose your money! This is a big scam, they delete all the comment in their Facebook page, as I spooked with many people like me ⚠️⚠️⚠️⚠️⚠️⚠️⚠️
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