TH Baker Reviews

: 18

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94% Would buy here again

Most relevant positive review

  2024-05-20
Holiday jewellery purchase
I recently bought some jewellery before my holiday. The team who helped me were absolutely wonder...Read on
Selina Stevens

Most relevant negative review

  2024-06-02
New Watch Battery Replacement
I recently popped into the Alton branch to get my watch battery changed. At first, I was fine lea...Read on
Kirsty

Review with most votes

  2024-03-14
Gold rope chain purchase
The online company has got a really good website with loads of different products to choose from....Read on
Khan

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    Eternity ring for wife

    I was searching for something really special for my wife, you know? We've been married for nearly two years now, and I wanted to find something that would really show her how much she means to me. So, I headed to the store where we got our wedding rings, and let me tell you, they really came through. The lady who helped me was so lovely and she showed me all these beautiful eternity rings. She wasn't pushy at all, just really kind and helpful. I found the perfect ring and bought it right then and there. Plus, when it came to insurance, she didn't even try to pressure me into buying it. It was such a pleasant and stress-free shopping experience, I can't wait to see my wife's reaction when I give her the ring!


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    Ring purchase for partner's birthday

    I recently bought a lovely ring for my partner's birthday from this shop. The ring was just like it was shown, a good quality piece at a fair price. Unfortunately, we got the size wrong when ordering, so we needed to get the ring resized. I got in touch with the customer service team at the shop, and they were really helpful and understanding. They took the ring back, resized it, and sent it back to me quickly and for free. Throughout the whole process, they kept me updated and in the loop. The staff were polite, friendly, and knew their stuff, which made the whole experience smooth and stress-free. I would definitely recommend this shop for their fantastic customer service and top-notch products.


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    Watch for a birthday present

    I recently got a watch from TH Baker as a birthday gift, and I have to say, I'm really happy with how it all went. Ordering was quick and easy, I found the perfect watch without any trouble. The staff were great, really helpful and knew their stuff, they helped me pick the best one. The price was fair and good value for the quality I got. It arrived quickly and in perfect condition, just as described. Overall, I'm very happy with my purchase and would definitely recommend TH Baker to anyone looking for some quality jewellery or watches.


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    Ring resize purchase

    I bought a ring from this seller that needed resizing, and I have to say, I was really impressed with how well they kept me in the loop throughout the whole process. They made sure to keep me updated at every stage and even gave me a call when they sent out the ring. The delivery was quick, and the ring was just stunning - I'm over the moon with my purchase. This is the second thing I've bought from them, and I would definitely recommend them to anyone after top-notch products and service. Go ahead and buy with confidence!


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    New Watch Battery Replacement

    I recently popped into the Alton branch to get my watch battery changed. At first, I was fine leaving my watch with them to send off to Tissot like they'd done before. But then, I got a call a few days later saying my watch didn't pass a pressure test and had to be sent to their own repair company instead. Not only was this not what I wanted, but it also meant an extra cost I wasn't prepared for. When I picked up my watch, I was surprised to see it in a box with other watches without proper protection, which worried me about its safety. Overall, I left feeling frustrated and disappointed by the lack of care and respect for my original request during the whole experience.


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    Holiday jewellery purchase

    I recently bought some jewellery before my holiday. The team who helped me were absolutely wonderful and super helpful. A big thank you to Molly and Michael for finding the exact items I was looking for. I will definitely be coming back for more jewellery in the future.


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    Purse

    I got this really adorable bag and it's just so lovely! It's the perfect size for all my things and the design is really cool. Also, it arrived really quickly with no extra charges for delivery, which was great because surprise fees are the worst! The best bit was that I didn't have to pay any additional fees for customs, the company handled it all. Now I can stroll around with my new bag feeling like a fashion icon without spending loads of money. I'll definitely be telling all my friends about it!


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    Gold rope chain purchase

    The online company has got a really good website with loads of different products to choose from. I ended up buying a secondhand rope chain, which was on sale because it had been used before but was still in perfect condition. I chatted with the company online a few times and they were really quick to reply and super helpful. I would definitely suggest this company to anyone in need of good quality jewellery. I'll be thinking about getting a diamond and sapphire ring for my partner from them in the future.


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    Nomination links

    I'm absolutely thrilled with my recent buy from TH Baker! I bought 2 nomination links and they arrived super quickly, just 2 days later. Plus, they even came with a cute nomination gift bag - a nice little bonus. The quality of the links is top-notch, they look even better in real life than they did on the website. I'm really happy with my purchase and will definitely be returning to TH Baker for more shopping in the future.


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    Ring purchase

    I recently bought a ring from this shop and it was a good experience. The customer service I got on the phone was really good. It was nice speaking to someone who could help me with my purchase. I gave the wrong billing address by mistake, but they spotted it quickly and fixed it. They also told me about the shipping process because my ring needed to be resized. Overall, I was happy with the service from the staff.


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    Pen purchase for end of school term

    My mum bought 5 pens from this place because they were on sale and she needed them for my teachers at the end of the school term. They were all fancy Swarovski ones that came packaged in velvet pouches. The website was really easy to use and we received them quite quickly. Plus, they were way cheaper than on the official site, which was really cool.


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    Skagen watch purchase

    The website was really easy to use, and I came across a fab selection of Skagen watches. The info about the products was really handy in helping me make up my mind. The next day delivery was a massive bonus as I needed the watch pronto. I'd bought a Skagen watch from this store before and was pleased, so I came back for another. All in all, the whole experience was top-notch.


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    Bracelet purchase

    I was really impressed by the variety of designer bracelets they had in the store, and the prices were really good too. I managed to find a lovely piece that I absolutely adored. Ordering was easy and my bracelet arrived really quickly. All in all, it was a fantastic shopping experience.


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    Clogau earrings

    Alright, let me just say straight up that this review ain't gonna mess about. So, I've gone and bought myself a pair of clogau earrings and I gotta say, the service was spot on. The earrings arrived pretty sharpish and were wrapped up nice and neat. Gotta admit, I was well impressed with how it all went down. Definitely gonna think about shopping here again.


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    Gold pen in presentation box

    I recently ordered a stunning gold pen from this place and I was really impressed by how fast the delivery was. The pen arrived in a beautiful presentation box, which was a lovely extra touch. The service was top-notch and I didn't encounter any problems with the ordering process. All in all, I had a fantastic shopping experience here.


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    Beautiful ring purchase

    I have to say, Danielle was really helpful when it came to helping me with ring sizes and details. She made sure I was happy with my purchase before I left the store. I'm really pleased with the ring and the customer service, as well as the safe delivery of my order. Thank you, TH Baker, for a great experience!


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    Birthday present purchase

    What a complete joke of a delivery service. I ordered a birthday gift expecting next day delivery, but it got delayed because of stock problems. I was so angry when I found out it was delayed again on my husband's birthday. Luckily, Danielle intervened and promised me I'd get it the following day. But even then, it didn't arrive until almost 5 pm. It was really frustrating and stressful, but I appreciate Danielle's help.


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    Fast delivery

    I was so happy with my recent purchase from your shop. The delivery was super quick, and I really liked that they gave me a call to let me know my order was on its way. It arrived the next day, which I thought was fantastic service. All in all, I had a really good experience with my purchase.


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