The Hip Store

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The Hip Store

40% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

G
Guy
Hi, If you're someone like me who likes nice clothes, then I guess you're checking here with a simple question - is this a retailer you can trust or one to be avoided. Answer: avoid. There...Read on
D
DOUGLAS H MOXON
Terrible service, do not use this site. Twice I ordered a simple item, twice they sent me the wrong one with no real apology, I couldn't exchange, had to return and await refunds then reorder, the ...Read on
R
Richard
Warning - HIP Store sadly seemingly the latest casualty of retail. Urge any customer to do their due diligence before ordering. I ordered 10 days ago and have had no order acknowledgements, answers...Read on
S
Sabin Gurung
Untrustable website, item haven't been posted or accepted since the day it was ordered. It's been more than 22 days now. Asked for a cancelation and refund, they refused to do so. Everytime I email...Read on
S
SAmantha Stark
16 days and no order the poorest customer service I’ve ever come across! If only I’d checked other reviews before giving them my money !!! It’s 2 stars because it wouldn’t let me do 0 or 1 !! Read on

All reviews (5)

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    Jeans

    Hi,

    If you're someone like me who likes nice clothes, then I guess you're checking here with a simple question - is this a retailer you can trust or one to be avoided.

    Answer: avoid.

    There are loads of other places that sell the same brands - Peggs, Oi polloi, Kafka, End, etc who, in my experience are committed to building long-term relationships with customers. I'd advise you to support companies that care about their customers instead of buying from Hipstore.

    I won't give a step-by-step of my experience with them here as it's a bit of a saga, unless they put one of their PR band-aid replies after this review, in which case I'd be happy to write a longer review and explain the 3 customer service messages (unanswered), 12 emails, and 3 customer support phones calls, which all eventually resulted in the delivery being left on Saturday evening on a doorstep of a house next to a flat I don't live in anymore. When I told the customer service guy on the phone, I was worried it would be stolen as it had effectively been left out on the street and it would take me an hour to travel across London to collect it. He told me that it wasn't Hipstore's responsibility and the company recommends contacting the police if a parcel left next to the street is stolen... Amazing!!!

    Anyway - I'd recommend you save yourself the stress and shop with the more ethical and properly managed competitors you can find online.


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    Socks

    Terrible service, do not use this site. Twice I ordered a simple item, twice they sent me the wrong one with no real apology, I couldn't exchange, had to return and await refunds then reorder, the refunds were slow and erratic, I had to go to the post office multiple times. I just wanted to buy a pair of socks, what I got was months of hassle, stress, effort on my part, disappointment, and no socks.

    AVOID AVOID AVOID


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    2 x shirts

    Warning - HIP Store sadly seemingly the latest casualty of retail. Urge any customer to do their due diligence before ordering. I ordered 10 days ago and have had no order acknowledgements, answers to emails, updates, nothing. Paid via Paypal and have started a claim to get funds back,. Be warned people. Such a shame but totally wrong to treat customers this way


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    Red Wing 9014 Beckman Round Toe Boot

    Untrustable website, item haven't been posted or accepted since the day it was ordered. It's been more than 22 days now. Asked for a cancelation and refund, they refused to do so. Everytime I email them it's always one of those useless "we're getting on it" and "no need to contact us" BS.

    Definitely would not recommend.


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    Shoes

    16 days and no order the poorest customer service I’ve ever come across! If only I’d checked other reviews before giving them my money !!! It’s 2 stars because it wouldn’t let me do 0 or 1 !!


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The Hip Store

Its no longer strange to see people embrace spur buying, as more products and services are struggling for their rapt attention. Are you looking for clothing, matching footwear & accessories to acquire? Is your wardrobe in need of a touch of a classic and voguish array of dresses? Do you intend to buy from trusted and secured online shopping store? If you gave a consenting response, then you’ve got to keep reading. The Hip Store is a retail clothing concern which focuses on providing a different range of clothing, footwear, and varied accessories. But do they provide international shipping services? Can one track their orders after it has been confirmed and shipped from the warehouse? What can one do if the items sent were wrong? Do they have a size chart on their website? Can one get more information about their products? Is it safe to order online via their website? How much is their delivery charges? How long will it take to get the order shipped? How flexible are their return services? How long will it take to get a refund? What payment methods and platforms are available via their website? We can’t say for sure but we oblige that you read unbiased appraisal of The Hip Store left here for them by existing patronage for good enough answers.

About The Hip Store
The Hip Store is a UK-based clothing and accessories store which specialises in providing a wide range of clothing, footwear, and accessories from different designer brands all across the globe. Prospects and individuals can sign up to get notified when hip store churns out new releases and other relevant news.

Product and services of The Hip Store
The Hip Store provides the following collection of clothing they include t-shirts, shirts, shorts, trousers, polo shirts, giblets, knitwear, jeans, sweatshirts, jackets, overshirts, hoodies and a host of other clothing. Their footwear collection includes trainers, sandals, plimsolls, shoes, and boots. Accessories include caps, hats, bags, socks, bucket hats, grooming, sunglasses, wallets, fragrance, publications and others. The Hip Store offers grooming products in the following categories such as body, dental, face, hair, and shave. They have a size chart on their website. Their affiliate programme allows websites to partner with them in increasing their web presence, coverage and revenue.

Compliments, complaints, and tips for The Hip Store
If you have purchased any of their clothing, footwear, and other accessories before now, let us know your thoughts about their products. Where you satisfied with the quality of clothing & accessories you purchased? One word to describe your experience since you commenced using their products? Did you experience any logjams in the course of placing your orders via their website? Do you have suggestions or reservations you might want to posit here? Would you recommend them to others? Give their groceries, products, and service delivery a rating, Excellent, Good, or Poor. Please, let us know by leaving an independent assessment of The Hip Store as your feedback will provide prospects with a balanced view of their products and services.