TJ Hughes Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-06-05
Home goods
I recently bought some home goods and had a great experience with the company. They kept me well ...Read on
Paula

Most relevant negative review

  2024-02-06
Tower fan purchase
I bought a tower fan online because the particular one I was after wasn't in the shops. Sadl...Read on
Thomas

Review with most votes

  2024-02-02
Stock availability monitoring
I really like that I don't have to keep checking if things are in stock at the store. The we...Read on
E. Marshall

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    Bike trailer purchase

    I came across this company when I was looking for a bike trailer, and I have to say, the prices really stood out to me. I decided to go ahead and order from them, and I have to say, the whole process was really straightforward. A few days later, my trailer arrived, and I was really impressed with how well it was packed. The service and delivery were fantastic, no complaints at all. The trailer itself was sturdy and easy to put together. As a first-time trailer owner, I was pleasantly surprised by how good it was. However, I did run into a small issue - the hole on the adapter to hitch the trailer was a bit smaller than my bike axle. I had to make a little adjustment with a tool to widen the hole a bit, but once I did that, everything fit together perfectly. I took the trailer out for a test run, and it worked like a dream. All in all, I had a really positive experience with this company and would definitely think about using them again in the future.


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    Christmas decorations, gifts and other products.

    As a Christian family, Christmas is such a great time for us. So I try to instill that belief in my family members both by spirit and by practice. Christmas decorations and lighting is one of those things I do to reflect my position as a Christian. TJ Hughes has been the company handling the work for us and we are pleased to do business with them. I mean it has proven to know its onions when it comes to service delivery. For the years we have done business together, I'm yet to have a single dissatisfaction or complaint over any of the services rendered by TJ Hughes. Rather, their good services have motivated me to patronise them in other areas. I give it to them when it comes to Christmas needs and any other products they deal on.


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    Home goods

    I recently bought some home goods and had a great experience with the company. They kept me well informed about my order and I got a confirmation quickly. The website was easy to use and I could easily keep track of my order. Even though I ordered over a Bank Holiday weekend, I was surprised at how fast the delivery was - my order arrived early. Everything was packed really well, so everything arrived in perfect condition. The prices were really good, much cheaper than other places - even cheaper than Amazon. Overall, I was really happy with the service I got from the company and I would definitely recommend them to others.


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    Basketball Hoop

    I recently bought a basketball hoop from TJ Hughes and I was so surprised by how good it was. It's really strong and sturdy, perfect for full-size balls, dunks, and even adults playing three-point shots! Putting it together was quite easy, although it was a bit tricky for me because the hoop is quite heavy. Just a heads up, make sure you're careful when lifting it upright before filling the base. It took me 4 bags of sand to fill it up properly. Changing the height is easy and I think the design is really good overall.


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    Sofa purchase

    I bought a sofa from the shop not long ago and it ended up taking weeks to get to me. I was getting in touch with them loads through email and phone calls, but all they told me was that the sofa was out of stock. When it eventually did arrive, I was happy with how good and comfy it was. But man, the whole delivery process was an absolute nightmare.


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    Spray bottle purchase

    When I first saw the box my order came in, I wasn't too sure about it because it looked a bit beaten up. But when I opened it up, I was relieved to see that the spray bottle inside was perfectly fine. Even though I had my doubts at first, I have to say, it actually works really well and I'm pretty happy with what I bought.


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    Online order delivery

    I ordered something online and was really pleased when it arrived on time. It's always a relief when everything goes smoothly like it should. But the thing that really stood out to me was the actual store in my local area. The layout was simple to follow and everything was kept really neat and tidy. The staff there were also really great, giving me all the assistance I needed without any hassle. It's not often you come across such a well-run store these days, so I have to give credit where it's due.


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    Online and in-store purchases

    I found the online ordering process to be really quick and simple, meaning I could easily browse and buy things without leaving the sofa. It was great to have the choice for the larger items to be delivered, saving me the trouble of lugging them around. When I'm in the store, there's such a good range of products that I can get everything I need all in one go. All in all, I think shopping at this retailer is a breeze and super easy to use.


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    Household appliances

    I bought some household appliances from this shop not long ago. I was really happy with how easy it was to order online and how quickly they were delivered. Everything arrived in great condition and the prices were good - I definitely felt like I got my money's worth. Overall, I had a great time shopping with this store and would definitely tell other people to check it out.


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    Stock availability monitoring

    I really like that I don't have to keep checking if things are in stock at the store. The website lets me know when products are back in stock so I can order them. I also get messages about when my order will be sent out, and the delivery company keeps me informed about when I can expect my items. All in all, the service is really good and I can trust it to be reliable.


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    Garden furniture purchase

    I had a great experience buying garden furniture from this shop. They delivered the item quickly and it was in perfect condition, just as they said it would be. I was really happy with the quality of the product, it was exactly what I was hoping for. This positive experience has made me feel confident about ordering more things from this store in the future.


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    Hosepipe

    I bought a hosepipe from that shop not long ago, but honestly, I wouldn't suggest it to anyone. It keeps bending and twisting easily, plus it's really poor quality, so I hardly ever used it. I thought about returning it for a refund, but it was quite heavy, so that didn't seem practical. So, I ended up getting a much better hosepipe from a different shop to suit my needs.


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    Comfy jammies

    Oh my gosh, I got the most comfortable pyjamas from TJ Hughes! The service was amazing, and the pyjamas are really high quality! They made sure to keep me informed about when my delivery was coming, and it arrived very fast. I will definitely be shopping here again!


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    Cool stuff

    I recently bought some really cool stuff from this store. However, when it arrived, there was a small issue with it. I decided to give the customer services a ring and got through to this guy named Dale. He was really helpful and managed to sort everything out for me. I was genuinely pleased with how they handled the situation!


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    Product description and delivery speed

    I've got to say, I was well chuffed with my latest buy. The thing was spot on, just like they said it would be. And I'll tell you what, the delivery was proper quick - one minute it was ordered, the next it was on my doorstep. Can't fault that at all!


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    Furniture set

    The delivery was fast, but the box and screws for the accessories were damaged and some pieces were missing. The customer service team was really quick in sending replacement screws. It did take a while to assemble everything, but I'm happy with how it all turned out in the end.


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    Tower fan purchase

    I bought a tower fan online because the particular one I was after wasn't in the shops. Sadly, when it arrived, it didn't live up to what I was hoping for. The website claimed it was quiet, but in reality, it was really noisy. On top of that, there were marks on the plug – not a major issue, but still disappointing.


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    Quick delivery

    I got my order super fast, was really impressed with how quickly it was sent out and the emails were great for keeping me in the loop. I'll definitely come back to shop here again. Thanks!


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    CD shelving unit, too deep

    This CD storage unit is top quality, but it's a bit too deep for my liking. I had to stick some 2”x 2” blocks at the back to bring the CDs forward. The packaging was fab and the instructions were a breeze to follow, probably the best I've ever come across. I liked that all the little bits were packed separately and easy to spot.


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