White Fox Boutique Reviews

: 26
77% Would buy here again

Most relevant positive review

  2024-05-26
Resolution of 'fraud'
I recently had a really great experience with the customer service at this boutique. At first, I ...Read on
Y. Gray

Most relevant negative review

  2024-05-12
Dress and shoes
I really wish I'd checked the reviews before I bought stuff from that shop! I ended up splas...Read on
Mandy Bailey

Review with most votes

  2022-03-30
Trendy Clothings
White Fox Boutique has been one of my favourite brand for women dresses, accessories, and other ...Read on
Leila

Reviews (26)

  (18)

 (2)

  (3)

  (3)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trendy Clothings

    White Fox Boutique has been one of my favourite brand for women dresses, accessories, and other fashion items. Great choice of styles, colors, sizes and designs. Excellent, prompt and fast delivery service including great prices. I would have to go to in search of three or four brands to find all items that I found under one roof from White Fox Boutique.

    White Fox Boutique have very trendy clothings and they are very professional. I'm so happy for choosing White Fox Boutique. The clothes I got are amazing!!! I love the materials and the small details that makes them so unique!!!

    The range of products available on sale are tops, dresses, activewear, swimwear, loungewear, shoes, and accessories. The dresses available are mini dresses, midi dresses, party dresses, formal dresses, maxi dresses, cocktail dresses, and long sleeve dresses. Tops include crop tops, bodysuits, bustier & corsets, basic tops, long sleeve tops, t-shirts & tees, and shirts & blouses. Outer wear includes sports bras & crops, leggings, shorts, active outerwear, sweaters & hoodies, knitwear, and jackets & blazers.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent purchase of a hoodie and sweatpants

    I recently bought a hoodie and sweatpants from the store, and I have to say, I'm really impressed. They are super comfy and soft, great for lounging at home or popping out to do errands. The fit is spot on, not too tight or too loose, and they look really stylish too. The material feels top-notch and tough, and even after washing, they stay soft and keep their shape. They're now my favourite go-to outfit for both comfort and style. I'd definitely recommend them to anyone in need of some cosy and chic loungewear.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Silk dress purchase

    Just wanted to give a big shoutout to the White Fox team for coming to my rescue when I messed up my delivery address for my silk dress order. I was so worried it would end up in the wrong place, but thanks to Kyla from customer service, the mistake was quickly fixed and my order will now arrive at the right address. I can't thank them enough for their fast and efficient help, they really saved me from a lot of stress. White Fox, you've definitely earned my trust and loyalty with your amazing service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lost order

    I wanted to share my recent experience with a lost order from this shop, which was really disappointing. But, I have to say, the customer service from Kristina was top-notch. She was so helpful in giving me tracking details and answering all my questions quickly. Thanks to her, I got a store credit straight away, meaning I could reorder the items that had gone missing. I really appreciate Kristina's professionalism and support throughout this stressful time.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Resolution of 'fraud' flag on order

    I recently had a really great experience with the customer service at this boutique. At first, I was worried when my order was marked as 'fraud,' but then Tyla stepped in and helped me out amazingly. She listened carefully to my worries and quickly sorted everything out, going the extra mile to make sure I was happy. Her dedication and ability to solve problems really made my experience stand out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Missing package

    Hi everyone, I just wanted to share that I ordered a really cute hoody for my daughter's birthday from this shop, but it hasn't arrived yet. I'm really confused, where could it have gone? I tried reaching out to the shipping company for help, but they directed me back to the store. The thing is, the store is not even based in the UK! I've been sending emails, but they've stopped responding to me. I think it's unfair that they have my money and I still don't have the hoody. It just doesn't seem right, they should really do something to solve this.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online ordering

    I tried to order something on this website with my mum's credit card and it was a bit of a nightmare. The system definitely needed an upgrade, but thankfully, a lovely lady named Elise came to the rescue. She was so patient and even sent me photos to guide me through the process. Elise was really quick at responding to my emails as well. I was initially going to leave a negative review, but thanks to Elise, she saved the day!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Comfy hoodies

    I absolutely love the hoodies I bought from this place. They are without a doubt the most comfortable ones I've ever had. The material is super cosy and soft, great for chilling at home or heading out in style. I accidentally got the wrong size, but thanks to Elise's quick and helpful response, everything got sorted out easily. The customer service was excellent and I'm really pleased with how everything turned out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Address correction for order delivery

    I made a mistake and put down the wrong address for my order delivery, but the customer service team sorted it out brilliantly. I sent an email to change the address and got a response in just 10 minutes. The person on the other end quickly helped me update the address, making sure my order got to me with no hassle. I was really impressed with how fast and helpful the customer service team was.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent clothing purchase

    I recently bought some clothes from this company and I have to say, I was really impressed. The quality of the items I got was top-notch and the styles were right on trend. I was pleasantly surprised by how comfy the clothes were, while still looking really stylish. All in all, I was really happy with my purchase and I'll definitely be shopping with this company again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress and shoes

    I really wish I'd checked the reviews before I bought stuff from that shop! I ended up splashing out on a dress and shoes, but they never showed up. When I got in touch with customer service, they just shrugged it off and said it was tough luck! They blamed Royal Mail for not letting them make a claim because the stuff was from outside the UK. It's just not fair!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress purchase

    I was really disappointed with my experience with this online boutique. The website was so slow and kept freezing, which made it really hard to find what I wanted and make an order. I had loads of problems when I was trying to order, so I ended up making a new account, but then I realised that my original account actually worked anyway, which was really frustrating. When I needed to return an item, it was a total nightmare. It took them over a month to give me my money back, and they didn't even refund the postage even though it was their website that caused the problem in the first place. Their customer service wasn't great either, which just made things worse. It seemed like they weren't even based in the UK because they didn't follow the usual rules that UK businesses follow.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Awful experience, cancellation request, credit notes

    I had a really terrible experience with this company. I bought something and soon found out it was being sent from overseas, which I wasn't happy about. I tried to cancel my order straight away before it was even sent out, but they said I could only get a credit note, not a refund. I thought this was really unfair, as I hadn't even got the package. Even after I asked, they wouldn't give me my money back, and I was left feeling very annoyed at their poor customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    clothing and accessories

    I had to get in touch with customer service because I messed up my shipping address. But, they were really helpful and sorted out redirecting my package to the right place. The customer service team was nice and polite the whole way through, which I thought was great. The clothes and accessories I bought were really good quality and I was happy with the whole shopping experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress purchase

    I bought a dress online recently and found out I picked the wrong size during the weekend. I sent an email to customer service asking if they could change my order before sending it out. The next day, I got a reply saying that my order had been updated in time and was being dispatched as planned. I was really impressed by how fast and helpful the customer service team was.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High-rise skinny jeans

    I recently bought a pair of high-rise skinny jeans from White Fox Boutique. My friend had a similar pair that fit her perfectly in terms of fit, colour, and quality, so I decided to give them a try. I followed the size guide carefully to make sure I got the right size for me. Unfortunately, when I tried them on, they rode up way too high and caused discomfort. I was disappointed to find out that I could only get a credit note rather than a refund. It was frustrating as I couldn't alter the jeans to make them wearable. This experience has made me wary of buying from them again, as I think it would be better if customers could try items on in-store before committing to a purchase.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    The wrong address mistake

    I made a daft mistake putting in the wrong address for my order, but luckily the customer service team got back to me really quickly by email and sorted it out. I was really impressed by how fast and helpful they were in fixing my error.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and helpful customer service

    Tasha was amazing! She replied quickly and was really helpful. It's so nice when customer service shows they genuinely want to assist you. It really makes a big difference, don't you think? I mean, when we're spending money, all we really want is to feel like we're being taken care of and receiving great service. Tasha absolutely smashed it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Resolved package delivery issue

    I got my address wrong when I ordered something, so the package got sent back. I reached out to customer service and they were able to find it and send it to the right place straight away. They handled everything really well, and I was really impressed by how fast they sorted it out and how helpful they were. I'll definitely be ordering from them again in the future.


Others also viewed

We use affiliate links on this page. If you click and make a purchase, we may receive a small commission at no extra cost to you. Thank you for your support!