Lenstore Reviews

: 21
90% Would buy here again

Most relevant positive review

  2024-05-20
Contact lenses purchase
I've been shopping on this online retailer for a while now, and I have to say, their service...Read on
David

Review with most votes

  2024-03-29
Contact lenses purchase
I found the contact lenses I needed so easily, and the prices were really good. The shipping was ...Read on
Wendy Morris

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    Contact lens purchase

    I've been getting my contact lenses from Lenstore for a few years now, and I have to say, I've always had a good experience with them. At first, I used to buy my contacts from a local optician, but when my prescription changed and the prices went up, I started looking online for alternatives. Lenstore had much better prices for the same brand and prescription I was used to, and I haven't noticed any drop in quality. The contacts always come with a good expiry date and are delivered quickly. I've never had any problems with Lenstore's products or services, so I'll definitely keep using them in the future.


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    Last-minute coloured contacts purchase

    I was in a bit of a tricky situation and needed some coloured contacts last minute, so I decided to check out Lenstore. I placed my order at around 9pm and was really happy when they showed up within just 12 hours for next day delivery. The contacts were fantastic quality, really light, and the colour was so bright and lovely. I was super impressed with how fast they arrived and the whole experience was great, so I'll definitely be telling all my friends about Lenstore for coloured contacts. I'll definitely be coming back as a customer for sure!


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    Contact lenses purchase

    I've been shopping on this online retailer for a while now, and I have to say, their service is really great. The website is so easy to use, I can manage all my orders with just a few clicks. I love how simple it is to place an order - it saves me loads of time. They have a wide range of contact lenses, so I always find what I'm looking for. The customer service team is always on hand to help out with any questions I have. I know I can rely on Lenstore for top-notch products and fantastic service every time.


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    Contact lenses

    I've been using Lenstore for quite some time now and I've always found their service to be top-notch. Ordering is easy, their prices are competitive, but there were a few times when my contact lenses weren't available, leading to delivery delays. On the bright side, Lenstore quickly refunded my shipping costs, which I thought was a nice touch. I've always had great communication with their customer service team and I find their process easy to follow.


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    Varifocals lenses purchase

    I recently got some varifocal lenses from Lenstore. It was handy to have them delivered to my home, but I was really disappointed with the service. Turns out, when my order arrived, the prescription for my right eye was wrong. I got in touch with customer service, and they said they could sort out the exchange no problem. But, after I returned the lenses, I found out that the warehouse hadn't even started processing my return yet. They told me it could take up to 21 working days. Waiting almost a month for a simple exchange is ridiculous, especially for an online service. So, needless to say, I won't be using Lenstore again.


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    Speedy delivery of contact lenses

    I was absolutely over the moon with how quickly my contact lenses arrived! They were such good quality and fitted perfectly. And the price was really good value for money too. I am delighted with my purchase and will definitely be buying from them again in the future.


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    Toric lenses

    Wow, I was really impressed with how quickly my toric lenses arrived! Normally, I get my lenses from a different shop, but the delivery there is so slow. Lenstore managed to get them to me almost every time the next day. Can you believe I even ordered them on a Saturday evening and they arrived on Sunday? It's like magic! Yes, they might be a bit more expensive than other places, but if you need them fast, Lenstore is definitely the way to go.


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    Contact lenses purchase

    I've been shopping at this online store for quite a few years now, and I have always been really happy with their quick deliveries and reliable service. Sometimes my orders even arrive the day after I placed them, which is super handy! If I ever had a problem with an order, the customer service team sorted it out for me right away. I would definitely recommend this company to anyone looking for great service and a user-friendly experience.


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    Contact lenses replacement package

    I recently had a really good experience with Lenstore when I lost a box of contact lenses. The email communication was excellent - they replied quickly and sent me a free replacement package. This kind of service is just what I've come to expect from Lenstore, as they've always given me top-notch customer service and great deals on contact lenses. I can't recommend Lenstore enough for all your contact lens needs.


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    Contact lenses purchase

    I have to say, I was really impressed with the service I got from Lenstore. I didn't even realise I had run out of contact lenses until my usual provider let me down. But Lenstore saved the day! I placed my order and the very next day, in time for my weekend trip, my contact lenses arrived. The lenses are top quality, they even feel better than my previous ones. I will definitely be buying from Lenstore again.


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    Amazing service every time

    I absolutely love ordering from this place because their products are really cheap and arrive super quickly. I tend to only remember to order new stuff when I'm down to my last pair, but they always manage to deliver it just in time. Huge thanks to them for that!


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    Quick and easy order process

    I thought ordering was really easy and simple. The lens details were clearly shown, so I could choose the right product without any trouble. It was handy that I could just put in the details from my last box, saving me time. The item came quickly the next day, just like they said it would, and it was well-wrapped to make sure it arrived safely.


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    Subscription reminder needed

    As a customer, I reckon it would be really helpful if there was a heads up before my subscription-based order gets sent out. The other week, I totally forgot about a subscription and didn't need the stuff anymore. Luckily, the customer service folks were really nice about it and sorted me out with a refund when I returned the products. But a little reminder beforehand would have saved me the hassle. Cheers!


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    Contact lenses purchase

    I found the contact lenses I needed so easily, and the prices were really good. The shipping was incredibly fast and the product arrived in perfect condition. I can't believe I stayed with my old supplier for more than 20 years without looking into different choices.


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    Coloured contact lenses

    The Lenstore website was so easy to use, I found what I needed in no time at all. Ordering was a doddle and everything went smoothly. The delivery was super quick, couldn't have been better. I'll definitely be using them again and will recommend them to all my mates. Cheers!


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    Contact lenses purchase for husband

    The price was fair and they delivered quickly. I ordered contact lenses for my husband and they emailed me promptly to confirm the order because he has a different prescription than me. The service was great and the delivery was really fast.


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    Contact lenses delivery

    I recently ordered some contact lenses from a website but ran into a few problems. The delivery was delayed, and when I returned from holiday, I found my package left outside by Royal Mail. The packaging was all wet from the rain, which left the lenses soaked through. Despite the lenses seeming fine, the whole situation was a letdown. The price wasn't even cheaper than getting them from my optician, so I doubt I'll be using this service again.


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    5 week trip, emergency lens renewal

    My optician got my lens renewal wrong just before my holiday, which left me in a panic without my lenses. But Lenstore came to the rescue! They managed to get me my lenses quickly, and they even arrived on a Sunday! I was so relieved to have my lenses in time for my trip. I can't thank them enough for their fast service!


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    Quick delivery, accurate prescription

    I ordered my contact lenses and they arrived the very next day, just as the optician had prescribed. I was pleased to see that they even included a lens checkup as part of the package, which was a nice touch.


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