About LATAM Airlines

LATAM Airlines was born out of a merger between LAN and TAM. LAN was created in 1929 in Chile, while TAM was established in 1976 in Brazil. These two companies already engaged in joint operations, and the merger was therefore a natural consequence. LATAM's main hubs are in Santiago de Chile, Lima, and Bogot.

An aspiration of LATAM Airlines, next to providing a great customer experience, is to minimize its effect on climate change. You can view LATAM's sustainability reports on its website and learn how responsible this company is in combating the environmental impacts of its business.

Service

LATAM's fleet consists of modern and state-of-the-art aircraft, including:

Boeing 787-9

Boeing 787-8

Boeing 767-300

Airbus A350

Airbus A321

Airbus A320-200

Airbus A319

LATAM flies to many destinations in South America, including:

Chile

Argentina

Peru

Colombia

Brazil

Ecuador

Sao Paulo, Brazil

Rio de Janeiro, Brazil

You can not only book your flight on LATAM, but also your hotel (this service is powered by hotels.com), making the booking of your holiday even more convenient.

For frequent flyers, LATAM Pass is a way of getting benefits out of your traveled miles.

You can buy your tickets on LATAM's website. LATAM claims that it employs the highest security measures and technologies, including TLS (Transport Layer Security) technology. This TLS technology encodes your personal information. The website also does not store credit card information, but it does use Google Analytics which you can block by downloading a browser add-on.

Experiences, complaints, questions, and reviews

There are many different ways of contacting LATAM Airlines. You can ask questions via Twitter or Facebook. Besides social media, you can fill out a contact form on LATAM's website.

LATAM's website also features an extensive helpdesk. This FAQ page covers everything from travel reservations and preparation, baggage, check-in and boarding, flight information, LATAM Passes, pets, pregnant women, medical needs, special foods, and traveling with children.

You can also connect with LATAM by calling 0800 026 0728. If you are experiencing difficulties at the airport, you can visit LATAM's sales office in Zone E of Heathrow's Terminal 3 that is open Monday to Sunday from 12:30 pm to 8:30 pm.

Did you travel with LATAM Airlines? Was the flight on time? Was the seat comfortable? Was in-flight entertainment available? Was the flight crew helpful and attentive? Was the booking process easy and straightforward? If you also booked your hotel via LATAM, were you satisfied with the service? Were you ever faced with flight delays when flying with LATAM Airlines? How were these delays handled? Did you ever get a refund? If you lost your baggage on a LATAM Airlines flight, was your baggage retrieved in a timely fashion and/or did you get a refund? If you ever contacted LATAM's customer support, were you adequately helped? Share your experiences by leaving a review on this website!

What is it like to fly to Latin America with LATAM Airlines? Read reviews and experiences from people who have been to South America with LATAM!

LATAM Airlines Reviews

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100% Would buy here again

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Service 10

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Delivery 8

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Tom Jetkins 6 years ago

LATAM airlines have been always a great experience provider for me. They have modern state of art aircraft. I have two journeys with LATAM. I usually fly to Brazil for my mama who lives there, in...Read on

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Ordering
Service
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Would buy here again
Overall
Always a great experience with LATAM airlines
LATAM airlines have been always a great experience provider for me.
They have modern state of art aircraft. I have two journeys with LATAM. I usually fly to Brazil for my mama who lives there, in every two months.
So for few last months, I chose LATAM, I must say it was totally great experience, the price is even not much to bother about in comparison.
Bookings, services, journey and other paper works are quite easy with them.
T
Tom Jetkins 6 years ago
515 0
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Always a great experience with LATAM airlines

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Always a great experience with LATAM airlines

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