Auto Europe Reviews

: 24
79% Would buy here again

Most relevant positive review

  2024-05-05
Information on rental companie
I was really impressed by all the information I found on the website for different rental compani... Read on
Bennett

Most relevant negative review

  2024-03-28
Car rental booking experience
My experience with booking a car through this company was really disappointing. I put in all my f... Read on
chelsea

Review with most votes

  2019-03-06
Excellent services
Hi, I have been associated with Auto Europe. I can bet about quality services and finest cars fro... Read on
Rajat Kapoor

Reviews (24)

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    Would buy here again
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    Quick and efficient car bookings

    I've been with this car rental company for more than 15 years now, and I have to say, booking and managing my reservations through their website has always been a breeze. If I ever had to contact customer service, they've always picked up my calls promptly and taken care of any issues efficiently. I like that they send me promotional rates via email, which makes it simple for me to switch to a more cost-effective booking. And on the rare occasion I've needed a refund due to a rate change, they sorted it out quickly for me.


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    Excellent services

    Hi, I have been associated with Auto Europe. I can bet about quality services and finest cars from world market.
    Apart from Heathrow Airport I mostly use this services for Milan Malpensa Airport.
    No issues so far ,drivers are well behaved and sweet talking , quality of luxury cars are beyond our imaginations. Almost best of best.
    Must try this services, cost will be aside when service done ,due to best coordinator from control point.


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    Information on rental companies, user ratings, excess policies, and best value in each car size category presented in a user-friendly table format.

    I was really impressed by all the information I found on the website for different rental companies. The user ratings and excess policies were really helpful in helping me decide which one to go for, and being able to see the best value in each car size category was a great feature. The table layout made it really easy to compare without having to keep scrolling through lots of different pages, which was a real time-saver.


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    Car hire in Florida

    I hired a car from this company for my trip to Florida recently and I have to say, I was pretty happy with the service overall. Booking was a breeze and the prices were competitive, which I liked. What really impressed me was their policy of letting you change your booking if you find a better deal closer to your hire date. It shows they really care about their customers and that flexibility is a big plus in my book.


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    Flexible and reliable car aggregator

    The ability to change my booking for free is really useful. This website is great, no sneaky charges and prices are fair and easy to see. I've booked with them 4 times now and will definitely keep using them to hire cars for holidays.


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    Car hire

    I always have a look at a few websites for car hire whenever we go away, but I always end up picking this one. They have a phone number you can ring if you need any help, so you know there's a friendly person on the other end. And the daily insurance rate is pretty reasonable too.


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    Hassle-free airport pick-up and drop-off.

    My experience renting a car was really good, everything went smoothly from start to finish. The car hire company kindly collected me from the airport and dropped me off without any problems. I would recommend taking out the full insurance just to be safe and avoid any surprise costs, but apart from that, everything went smoothly. All in all, I was really pleased with the service they provided.


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    Quick change of vehicle

    I had to change the car I wanted to hire from this company, and I found it really easy. Everything went smoothly and I didn't face any problems at all, which made it very convenient for me. It was nice to come across a company that actually makes things simple for their customers, unlike some others I've dealt with before.


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    Quick and straightforward car rental experience

    Renting the car was so easy, from the beginning right to the end. Checking in and returning the car was quick and simple, so the whole thing was really straightforward. The car I got was comfy and fuel-efficient, which was a nice bonus. Overall, I was really pleased with the service from Auto Europe. Thanks a lot.


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    Quick booking process

    The website layout was a bit tricky to figure out at first, kind of like trying to find your way around all the extra payment options on the Ryanair website. But once I got the hang of it, booking my ticket was easy and fast. The prices were really good, and I was happy with my booking in the end.


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    Car rental booking experience

    My experience with booking a car through this company was really disappointing. I put in all my flight details, like my arrival time, only to find that the rental desk wasn't open when I got there. It was a huge pain, and when I contacted customer service, they said it was because I had apparently given a pickup time, which I definitely hadn't done since I had already given my flight info. The company's lack of communication and responsibility was really frustrating and disappointing. On top of that, they wouldn't give me any refund even though it was their mistake. I've seen lots of other customers with similar complaints about this rental company, and it's given me a really bad impression.


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    Car hire with wide choice of cars and rental companies

    Auto Europe is definitely the best option for hiring a car. They have a great variety of cars and rental companies, and their all-inclusive pricing can't be beaten. On top of that, their customer service is excellent, which makes the whole car rental experience easy and smooth.


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    Quick and easy bookings

    I've used this service a few times now, and I've always been happy with the deals I've got. The website is really easy to use, and booking is simple. I like that the pricing is clear and that there are lots of different options to pick from.


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    Vehicle selection, website ease, insurance clarification

    I had a positive experience with Auto Europe. I liked that the website had a good variety of vehicles and was easy to use. What stood out to me was they clearly said the insurance isn't from the rental company but from a third party. It was important to know this before booking.


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    Scammy site

    This website is terrible, I reckon it's completely dodgy! I attempted to purchase something with my visa card, but they swiftly cancelled my order and still took my money. Then they claimed they'd refund it in 10 days for absolutely no explanation. Just a heads up!


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    Misleading discount rates

    I thought I'd be getting top rates after a mate suggested it, but when I checked the site, the discounts weren't as good as I'd expected. It was a bit rubbish and made me feel like I'd been led astray.


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    Smooth booking process, transparent details

    I thought the booking process was really smooth and hassle-free. The website was easy to use, and I could see all the details about my booking and insurance policies without any trouble. It made everything stress-free and simple.


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    Booking a car rental

    Hi there, I just wanted to share my experience trying to rent a car from this place - it was a complete disaster! They were really confusing and seemed to just want to take all my money. It was so frustrating that I eventually decided to cancel my booking. Ugh, I definitely won't be trying that again!


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    Quick and efficient booking

    I booked a car with Auto Europe recently and everything was going well until I had a problem with one of their subcontractors, SurPrice. Auto Europe was good, but my experience with SurPrice was terrible. The rental place looked dodgy and the service was all over the place. I had to wait ages to get my rental car, which wasn't even in good shape. I would recommend that anyone thinking about renting a car avoids SurPrice and goes with a more reliable company instead.


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