Book My Garage - Overall Rating based on 21 reviews

90% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-02
First time user

I recently used Book My Garage for the first time and I must say, I was really impressed. The website was so simple to use and made it a doddle to place my order. I managed to f... Read onBy: Julie

Most relevant negative review

  2024-03-20
Suzuki Swift service

I used this service for my Suzuki Swift earlier today but I was left feeling frustrated and disappointed. I had selected a specific autocentre in Norwich but when I arrived, I e... Read onBy: Katie

Review with most votes

  2022-03-28
A car repair aervice

My car has been misbehaving lately. Quite annoying. I decided to check through BookMyGarage service. I looked for a local garage near me made payment and took my car there for p... Read onBy: Cecilia Vin

Reviews (21)

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    First time user

    I recently used Book My Garage for the first time and I must say, I was really impressed. The website was so simple to use and made it a doddle to place my order. I managed to find exactly what I was looking for without any trouble at all and have even suggested it to my mates.


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    MOT service

    I just had my car serviced at this garage and it was a top-notch experience. The staff were really welcoming, they offered me a free coffee and were just generally really nice. They kept me updated with everything that was going on with my car and even gave it a free wash, which was a nice surprise. Overall, I was really impressed with the service I got at this garage.


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    Car service booking

    I booked our car service with Book My Garage and it was dead easy! Our family business really rates them, especially our account manager, Sharon. She's a proper superhero when it comes to cars, always sorting us out and knowing everything. Book My Garage is top-notch and Sharon is the best!


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    Excellent communication, professional service, recommended

    I recently bought something on Book My Garage and I must say, I was really impressed with how they kept me in the loop and handled everything so professionally. From the beginning to the end, I felt like I was in good hands. The service I got was absolutely brilliant and I wouldn't hesitate to suggest Book My Garage to anyone else. Thanks for a great job!


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    First-time car service booking

    I recently used Book My Garage for the first time to book a car service and I was really happy with the service I got. Before trying out Book My Garage, I had called the garage directly to get a service and they gave me a price and appointment for over 4 weeks later. But when I decided to book through Book My Garage, I was pleasantly surprised to see that they could get me a better service at a lower price, and at the same garage, all within the next week. I'm really pleased with the smooth and efficient service provided by Book My Garage. I would definitely recommend them to anyone needing to book a car service.


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    Easy booking for car MoT

    Booking my car in for its MoT was really easy. I just went online, chose a date and time, and confirmed my booking. The reminder emails were a nice touch as well, making sure I didn't forget about my appointment. All in all, I was really impressed with how convenient and efficient the service was.


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    Service & MOT

    I had a great experience at this garage! The staff were super friendly and really helpful, they took the time to explain everything to me in a way that made sense. My MOT got done quickly and efficiently, and I felt reassured that my car was being looked after well. I'll definitely be going back to this garage for all my future services.


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    Quick car service

    I took our car to the garage with my mum and dad to be fixed and it was a breeze. The guy who helped us was really friendly and made my mum feel at ease, even though she was a bit nervous. He was very knowledgeable about cars and answered all our questions. We were all really pleased with the service and now it's our go-to garage. I'll definitely be recommending it to all my friends and family, it's fantastic!


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    Awesome experience

    Wow, I had a fantastic time at the garage! The staff were really friendly and made sure I didn't have to wait long. The prices were good and they gave me honest advice - what more could you want?


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    Suzuki Swift service

    I used this service for my Suzuki Swift earlier today but I was left feeling frustrated and disappointed. I had selected a specific autocentre in Norwich but when I arrived, I encountered some issues. The staff informed me that they were experiencing website problems which made the entire process quite confusing and unhelpful.


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    Online booking convenience

    At first, I wasn't sure about trying out an online booking service for my car maintenance, but I was pleasantly surprised by how well it worked. Being able to connect directly to the service centre through a live link was really smooth and efficient. Normally, I would just phone a garage and take whatever slot was available, but this time I could schedule my appointment well in advance and pick a time that suited me, like choosing between morning or afternoon. It was great being able to plan my service around a holiday I had already booked, showing just how convenient and easy to use the platform was. Overall, I was really impressed with the service and how straightforward it was to book everything online.


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    Website services assistance

    Booking My Garage has made a massive difference to our business in the last year. Sharon and the team have been so helpful and really know their stuff. They've guided us in setting up our website, sorting out bookings, and even boosting our Facebook profile. We couldn't have grown without their support.


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    Booking appointment online

    I booked my mum's car in for a service on this website, and it was really easy to do. We were surprised at how quick the whole process was. When we arrived at the garage, the lady at reception was lovely and talkative. She made us feel welcome and explained everything clearly. The service was excellent, and the mechanic even sorted out a few extra things for us. We left feeling satisfied and reassured that the car was in safe hands.


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    Got a list of garages

    Book My Garage provided me with a list of garages. I tried one, the price was right, and they've been brilliant. I'll definitely be sticking with them for all our car needs in the future.


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    Fast and professional service

    I went to this garage for car servicing not long ago and I was really impressed with the service I got. The staff were really nice, knew what they were doing, and were professional. They did the work fast and well. They kept me updated throughout and even gave me some helpful tips and advice. They also took the time to explain any future repairs or maintenance that might be needed. In the end, I was very happy with the service and would definitely recommend this garage to others.


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    Hassle-free online booking

    I've used this service a few times now and it's always been a better deal than booking directly with a dealership. The online booking process is simple and easy to follow, and I like that you don't have to pay upfront. I've never had any problems with their service.


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    Easy to use website, lack of local options

    The website was really easy to use and the communication was super smooth. But I was a bit let down by the fact that there weren't many local garage choices available. I live close to an industrial estate with loads of garages around, so it would've been great to check out their prices and reviews on the website.


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    Mobile technician car MOT and service

    I'm really upset about the terrible "service" I received from this place! I attempted three times to have my car MOTd and serviced, but it was completely pointless. Initially, they cancelled my appointment due to the technician being unwell. Then after rescheduling for a Friday, the technician couldn't come as he was trapped on the motorway. I don't understand why they couldn't come to my workplace considering it's nearby. To top it off, they cancelled on me once more the following week without offering an alternative. I'm frustrated because now my current MOT has expired!


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    Booking with VW main dealer

    I found and booked a service with a VW main dealer through this platform much cheaper and quicker than if I had gone to a local garage. I was really impressed with the service from Book My Garage, especially because I saved £300 compared to booking directly with the main dealer.


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    A car repair aervice

    My car has been misbehaving lately. Quite annoying. I decided to check through BookMyGarage service. I looked for a local garage near me made payment and took my car there for proper servicing. My car was totally checked and necessary repairs were made. When I took the car away everything was ok. The car sounded well and stopped producing fumes. Within a few minutes my car was ready. Less expensive service and great work from professionals car mechanics. Now I am sure my car is safe on the road. I took my car home safely and had no issues. Great customer service that attended to my calls when I wanted to make inquiry.