Devitt Insurance - Overall Rating based on 25 reviews
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Auto insurance renewal
Recently, my auto insurance renewal was a nightmare. I was taken aback to see that it had automatically renewed at a much higher price without me even getting a quote! I usually take the time to check out all my choices and pick the best one, so this felt like a breach of my trust. It's really annoying to think that I was denied the chance to decide on my insurance policy. This total lack of communication and honesty is just not on.
Car insurance renewal
I had a bit of a rubbish time trying to renew my car insurance the other day. Even though I made it clear I didn't want it to renew automatically, I didn't get any kind of heads up or paperwork with a new quote. I had to ring up the company myself to find out the cost for the renewal. They told me they would send the documents over, but they never came. It was really annoying and not very professional of them to not follow through. You would think they'd be more on the ball when it comes to something as crucial as making sure my car is covered.
Switched from previous provider to a new one
I'd been with my old insurance company for years, then suddenly found out they'd moved me to a different one without even telling me. And to top it all off, my premium had gone up without any warning! I was absolutely sick of their sneaky ways, so I decided to have a look around at other options. That's when I came across Devitt, who not only offered me the same cover, but at a cheaper price. It was a no-brainer really, so I made the switch straight away. And I've got to say, I've had no issues with them so far.
Motorcycle insurance purchase
The prices were really good and the staff were so friendly. I honestly can't thank them enough for all the help they gave me with sorting out my motorbike insurance. They were so helpful and knew their stuff, it felt like they genuinely wanted to find me the best deal. Thank you so much!
Insurance purchase
I saw some positive reviews, so I decided to give it a try. The customer service I received was excellent. Hopefully, I won't have to make a claim so I can't comment on that aspect.
Last-minute motorbike insurance
I had to sort out insurance for a new motorbike late at night, as I was picking it up the next morning. I was feeling pretty stressed, but thankfully, the whole process was easy and quick. The prices were great too, really competitive. Thankfully, everything went smoothly and I got everything sorted in no time!
Quick and painless purchase
I had a really good experience with the representative – they were so polite and really knew their stuff. They gave me all the info I needed and made the whole process fast and easy. I managed to get everything sorted in under 5 minutes, which was great. All in all, I'm very happy with the service I got.
Direct debit payment issue
I was really let down by my experience with this company. I'd set up a direct debit for my insurance payments, and even though I had enough money in my account, they still charged me £27 for missing a payment. It was so annoying because my usual direct debit is only £11. I thought it was totally unfair to hit me with such a big fee on top of my regular payment.
Policy purchase
I phoned up and the person I spoke to was really friendly. They asked me what I needed for my policy, made sure they had all the correct information, and it was a nice call.
Vehicle insurance policy
I bought some vehicle insurance not long ago and I have to say, the customer service I got from the team was top-notch. When I rang up to ask about the policy, they picked up the phone quickly and the person I spoke to was really friendly and happy to help with any questions I had. Plus, they sent me the paperwork by email straight away and even gave me the choice to get it in the post if I preferred, which was great for flexibility.
Insurance Cover and Breakdown Assistance
I've had a really good experience with the company's service. What stood out for me during my call was that I had to call twice because of a phone issue, but both times I spoke to English girls who were very clear in their communication and knowledgeable, making it easy for me to understand. This really helped make my call a lot smoother and more pleasant. When you're dealing with something as crucial as insurance cover and breakdown assistance, it's really important to be able to understand the person on the other end of the line. I'm really grateful for the professionalism and clear communication from the representatives I spoke to. I'll definitely be recommending this service to others who are in need of insurance cover and breakdown assistance.
Quick and cheap insurance
The insurance I signed up for was quick and affordable. Also, whenever I had a question, they picked up the phone straight away and sorted me out. I'd definitely suggest them if you're looking for insurance.
Policy purchase
I tried to buy an insurance policy online but had some technical issues that stopped me from paying. Feeling annoyed, I rang them up and was happy to find that the phone call was quick and easy. The person I spoke to on the phone was good at their job and had a lovely London accent which made the whole thing quite nice. It made me feel more positive about call centres in the future.
New policy start date
I've just got myself a new insurance policy, but I got a bit muddled up when I saw that the policy doesn't kick in until a few days after I bought it. It struck me as a bit strange, to be honest. I think it would have been better if they made it clearer from the start.
Multibike insurance purchase
After looking into lots of different insurance quotes for my bikes, I came across a really good offer from this company. I filled out the form online without any problems, and then gave them a ring to sort out the payment. The person I spoke to on the phone was really helpful, and everything got sorted out quickly and easily.
Motorcycle insurance purchase for experienced older rider with no recent NCD
As an older rider with no recent No Claims Discount, I found it quite tricky to find an insurance company that really got where I was coming from. But when I stumbled upon this company, I managed to explain my situation clearly, and they actually gave me a quote that seemed fair and took my specific circumstances into consideration. I'm grateful for their understanding and the way they tailored the insurance to suit me.
Easy motorcycle policy swap
I recently had to switch one motorcycle for another on my insurance policy, but my current insurer was being difficult. Feeling frustrated, I decided to give another company a try and got in touch with (brand name). The service I got was amazing; I was helped by a lovely lady called Louise who was not just really helpful but also very knowledgeable. She sorted out the problem quickly, gave me a good quote, and made everything super easy. I'm really happy with the service I got and will definitely recommend this company to anyone looking for insurance. Louise's professionalism and focus on the details really made this whole thing stand out.
Motorcycle insurance cover
I recently had a chat with a really nice lady on the phone about my motorbike insurance. She was so helpful and understanding, giving me really great customer service. I would definitely recommend their services to anyone looking for insurance.
Insurance purchase & great service
I had a great experience with a lovely advisor who was really knowledgeable and explained everything clearly. They sorted out my problem really quickly and when I enquired about insurance for my other bike, the price was so good that I decided to buy it on the spot!
Long-term customer satisfaction
I've been with this insurance company for about five years now and I have to say, I'm really impressed with the service they provide. The staff have always been super helpful and efficient, making it so easy to renew my policy each year. The prices are also really competitive, so I feel like I'm getting a good deal. Overall, I'd give my experience with this company a solid 100% positive rating and I would definitely recommend them to anyone looking for insurance.
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My Beloved motorcycle is cover
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