Smart Cover Reviews
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Reviews (20)
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Thanks for the laptop stand it saved a lot.
I have two lovely kids. Jimmy and Carl. Quite playful but smart. The family planned to travel to the nearest town to see my mom who was a bit ill. I had to go with my laptop because I would need to work with it even while at my mom's place. I took them along. When we got to her place I took the laptop in while my wife took in the luggage. The kids ran to greet granny. I took two steps about to go out when I heard a sound. I turned back and discovered the kids were playing and almost hit the laptop but luckily my wife caught it. I hurriedly went to pick up my Smart Cover stand a friend gave me as a gift to hold my laptop safely. I thought it was not useful but now I know it is important.
Boiler service appointment
I recently arranged for a boiler service with this company and I must say, I was really impressed with how everything went. I booked the appointment with Mike, and then the engineer got in touch with me quickly, within 3 days, to arrange a convenient time. When the day of the appointment came, the engineer turned up bang on time, did a great job with the service, and I was left feeling really happy with the work. Overall, the whole thing went smoothly and without any problems. The one thing I'd suggest for them to improve on is maybe reminding customers a bit more about the services they offer, like boiler maintenance, in order to keep things running smoothly.
Home Emergency Insurance, Blocked Drain Claim
I've been with this home emergency insurance provider for a good few years, and I have to say, I'm really impressed with the service they provide. Recently, I had to claim for a blocked drain and the help I got was top-notch. David Williams and Steve were both so helpful in sorting out for a plumber to come and fix the issue quickly. The plumber came the very next day and sorted it out in just 10 minutes. It's moments like these that make you grateful for having insurance, and I can say with confidence that this provider really stands out in handling claims efficiently and making it a smooth process for customers.
Quick resolution of claim
Once more, I have to say the service from the staff at this place was just fantastic. Last night at 10 pm, I needed to sort out an issue, and surprisingly it was all resolved at my place the very next day. Huge thanks to Pravin for his help - I can't thank him enough. It's not the first time I've been so impressed with the customer service here, and I know it won't be the last. The staff really do go the extra mile to make sure customers are happy. If you're after a business that values your time and treats you right, this is the place to go.
Boiler servicing in attic
I had my boiler in the attic serviced by a technician called Mike from this company not too long ago. He was really professional and polite the whole time. Mike knew his stuff and got the job done quickly. He even took the time to explain everything to me as he went along. I was really impressed by how thorough he was and how he made sure the boiler was working perfectly. I was really happy with the service I received from this company.
Awesome customer service
The person who helped me was amazing! They dealt with my issue like a pro, even though it was a hectic day, and they remained calm and professional throughout.
Boiler repair service
Yesterday, my boiler decided to give up on me, so I gave your company a ring for some help. The engineer you sent over was top-notch and sorted the problem out in no time. Now, my boiler is back to its old self, all thanks to your quick and professional service. I can't speak highly enough of the professionalism and know-how shown by your team, particularly Steve from the office who looked after me from start to finish. I would definitely suggest your company to anyone needing boiler repairs as you really do provide excellent service for the price.
Boiler service
I had my boiler serviced recently by a technician from the company and I must say, the communication from them was top-notch. The technician, Ben Kulik, showed up on time as planned and he really knew his stuff. He was professional and respectful while carrying out the service. After he was done, he even gave us a detailed report to keep for our records. All in all, I was really impressed and I would definitely recommend their services to others.
Insurance switch
Switching my insurance company was so easy, all thanks to the amazing help I got from the staff here. They really knew their stuff and were able to explain everything to me so well. I got all the info I needed to make the right choice. Plus, my new policy documents arrived really quickly, showing how dedicated they are to making customers happy.
Insurance renewal quote
I recently got a really expensive renewal offer from my old insurance company, which made it difficult for me to cancel the automatic renewal they set up 5 weeks ago. Luckily, I found a new company that offered me a much better deal with improved coverage and their customer service over the phone was fantastic. I am very impressed with them.
Boiler servicing
The engineer did a cracking job sorting out and cleaning my boiler. The staff, especially Mike, were really helpful and even checked in afterwards to make sure I was happy with everything. I can't recommend their services enough.
Quick resolution
I was really surprised at how quickly my issue was sorted out by the customer service representative. Pravin went the extra mile to help me, and did it even on a Saturday evening. He kept me in the loop the whole time, which I found really helpful. Fantastic service all round!
iPhone case purchase
I’ve just bought a new iPhone case from this shop and I have to say, the quality is really great. I’m really happy with my purchase. The customer service was brilliant too - the staff were so friendly and helpful. I would definitely recommend this shop to anyone looking for phone accessories.
Efficient service
I just wanted to let you know that the service I got from the staff was really good. They sorted out an engineer for me quickly and then called afterwards to make sure everything was OK. I was really impressed with how professional and attentive they were. Thank you so much.
Poor customer service, ambiguous T&Cs
The customer service at this company was really bad. The terms and conditions are so unclear, with most, if not all, coverage items having exceptions. This can make customers unsure about what level of cover they're really getting. Also, customers have to sort out their boiler service on their own, and if they don't book it, they could end up missing out on the service altogether. In general, even though the pricing might be good, the lack of transparency and quality service means it's probably better to spend a bit more somewhere else for better coverage and service.
Quick, efficient insurance cover
They were really easy to deal with and made sorting out my insurance a breeze. The whole process was simple and didn't break the bank. The guy who came round was friendly, kept me updated, and was considerate of his surroundings.
Boiler cover purchase
I bought boiler cover from this company not long ago, and I have to say that I am really disappointed with the service they've provided. Just like a lot of other people, I've been tricked by their confusing terms and conditions. I thought I was protected against any problems with my boiler, but now I'm being told that I'm only covered for emergencies. This definitely wasn't explained clearly to me when I signed up, and I feel like they've completely misled me. It's really sneaky and unfair how they hide behind the small print in the terms and conditions. I'm thinking about taking legal action because it's a matter of principle now.
Insurance purchase
I've been with this company for years, paying for insurance to cover my gadgets in case of damage or loss. But when it came to actually making a claim, they let me down big time. After all those years of paying premiums, I ended up having to fork out for a new washing machine myself. Trying to get them to honour their promise and replace it has been a total nightmare - nothing but delays, broken promises, and unfulfilled commitments. It's been a real pain and a huge waste of time, and honestly, I feel like I've been totally ripped off and lied to.
Boiler service satisfaction
The boiler service I had was brilliant from beginning to end. Mike did a great job sorting out the booking, and Minaj, the engineer, was fantastic. He came on time and got the job done quickly and professionally.
Review with most votes
Home Emergency Insurance, Bloc
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