Bensons for Beds

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Bensons for Beds

17% Would buy here again

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Spotlight: What are our customers saying?

H
Hannah Kylie
recently i bought fabric bed for me as they are super cute. But i a not that good in shopping when it comes to online. But Benson for bed is really simple. I had very amazing experience and it wa...Read on
M
Mrs Paul
Long and short, service in store was good. Delivery poor a list of can’t do so much for delivery to any room in your house…if hallway counts.. 3 days off using slight dip appears thought my eyes w...Read on
G
GF
Disgraceful company. Awful customer service that are clearly disinterested in helping. Useless delivery staff that will either damage goods or simply not bother arriving at the correct destination....Read on
P
Philip Elliott
Useless Gaurentee and bad quality. The guarantee is useless and quality is terrible..... The guarantee is not worth the paper it's written on. I spent £600 on a mattress that is supposed to hav...Read on
K
Karen Nugent-Croft
Dreadful Service , have been waiting over 8 weeks for my delivery. Was given a delivery date at time of order which was extended by 2 weeks. Received a text stating delivery date and time then 2 h...Read on

All reviews (6)

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  • Ordering

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    Pricing

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    Would buy here again
    Overall

    i AM SO THANKFUL

    recently i bought fabric bed for me as they are super cute. But i a not that good in shopping when it comes to online. But Benson for bed is really simple. I had very amazing experience and it was my first time


  • Ordering

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    Would buy here again
    Overall

    Bespoke Mattress Pure Serenity

    Long and short, service in store was good. Delivery poor a list of can’t do so much for delivery to any room in your house…if hallway counts.. 3 days off using slight dip appears thought my eyes were playing tricks. Customer service very slow to respond, asking for pictures reckons it is the mattress settling really Bensons. Assessor due to look at it next week, just want a refund as giving me a backache.


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    Would buy here again
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    2 x Beds, £3k order

    Disgraceful company. Awful customer service that are clearly disinterested in helping. Useless delivery staff that will either damage goods or simply not bother arriving at the correct destination. I have wasted multiple days annual leave to receive beds that have never arrived, with no explanation, no calls from drivers and no apology.
    Their stores and online services apparently offer different deals, so don't expect them to honour deals in store you have seen online. If you contact them about this they will suggest that you can cancel the order, but more about that below.
    Their contracts are designed to lock you in (cancellation is charged at 20% of the cost of the order). Avoid and be very, VERY careful. Crooks.


  • Ordering

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    Would buy here again
    Overall

    Bed and mattress...£1300.00

    Useless Gaurentee and bad quality.
    The guarantee is useless and quality is terrible.....

    The guarantee is not worth the paper it's written on. I spent £600 on a mattress that is supposed to have a 5 year guarantee. After 20months the mattress had really bad depressions in it and the company has said it falls within the manufacturer tolerance from a few photographs i have sent them. If you actualy lay on the mattres you can feel the wooden bed slats but thats within tollerance. I've been told I can get an independent inspection if I pay for it as the mattress is more than 6 months old, the onus is on me to prove it's faulty, but they will only accept a report from one of their approved inspectors, thus removing the word independent. The only reason I'm scoring 1 star is that I can't score them a zero.


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    Would buy here again
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    Mattress

    Dreadful Service , have been waiting over 8 weeks for my delivery.
    Was given a delivery date at time of order which was extended by 2 weeks. Received a text stating delivery date and time then 2 hours later received an email saying delivery was delayed again but no mention of a new date. I have emailed numerous times and have received no reply . I have rang 3 different phone numbers and each on just cuts you off .


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    Would buy here again
    Overall

    Otterman bed with mattress

    We bought our bed in February, had the delivery date changed several times by Bensons, lost the bed, given our bed to another customer, wasn't on the lorry when it was to be delivered, the bed frame is here, but we don't have the mattress. etc. Went into the store and asked for a refund, they said they would have to take a 20% cancellation fee (That would be £250-£300) or wait till the 30th July for the bed. That was a two-month wait! Now we've been chasing and asking for a confirmation of delivery, they said the warehouse cannot locate our goods, so they have reordered it. So that will be another 3-4 month wait. Shocking customer service, staff don't care and tell you there is nothing they can do. Taken our money, but no bed. We will be taking legal advice and probably end up taking Bensons to small claims court. I will be giving Bensons negative reviews on every social media platform.


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Bensons for Beds

A good night’s sleep is often very underrated. But you do need sleep to get you through the day. And to get the most out of your 8 hours of night’s rest, you can best sleep on a good mattress and bed. But where can you get these supplies? One of the shops that sells them is Benson for Beds. But what kind of beds and bedding do they supply? Will it really help you get rid of the restless nights? Will good bedding make such a difference? How will the ordering and delivery process go? And is their customer service helpful enough to help you out when you have some problem or complaint? To find that out, first read the reviews written by customers that have already shopped at Benson for Beds before. They are the best sources of information to tell you whether shopping at Benson for Beds is worth the efford.

About Benson for Beds
Benson for Beds is a bed and bedding supplier. The company was founded in 1960 by Cyril Benson. Their first bed centre concept was established in 1972. In 2011, they merged with Sleepmasters and Bed Shed. Now they already have more than 270 shops all over the UK. In their bed frames department you can find fabric beds, bunk beds, single beds, metal beds, faux leather beds, wooden beds, sofa beds, TV beds, ottomans, guest beds and more. Their category of mattresses contain mattresses for single, double or kingsized beds. You can choose from materials like memory foam, pocket sprung, iGel, medical foam, etc, but they also offer rolled up mattresses and adjustable mattresses. Their category of divan beds contains open coil divan beds, zip & link divan beds and more. They also have a range of headboards. Of course your bedroom needs more than just a bed. Therefore they also offer other bedroom furniture like wardrobes, chaise lounges, underbed storage solutions, chests of drawers, bedside tables, Ottoman boxes, bedside tables, dressing tables etc. In their bedding category you can find pillows, duvets, quilt sets, electric blankets, mattress protectors, mattress toppers etc. And in their kids zone they offer children’s mattresses beds and other children's bedroom necessities.
 




Services of Benson for Beds.
If you are interested in any of the products of Benson for Beds, yo9u can visit one of their many shops. They understand that you cannot always decide if a bed is right for you just by looking at a picture. Therefore, in their shops, they have a service called The Comfort Station that helps you choose the right bed and bedding. But if you already know which mattress or bed you want, you can always order their products from their website. In that case, Benson for Beds will make sure that the product is directly delivered to your home. And of course you can contact the customer service of Benson for Beds for any problems or complaints.

Complaints, Compliments and Tips for Benson for Beds
Do you already sleep on a mattress of Benson for Beds? Then we would like to know what your experience with this company is like. How did the ordering process go? The you have to wait long for your bed, mattress, pillow or other product to arrive? How does the bed itself work for you? Is it comfortable? And how does their customer service deal with any complaints or problems that you as a customer might have? Please leave your own review and inform us or your personal experience and opinion. That way, potential customers of Benson for Beds will know what to expect.

How well do you sleep on a bed from Benson for Beds? Read customer reviews about their bed frames, mattresses, pillows, divan beds, sofa beds and more